Dick Hannah Kia

I recently purchased a new Kia Rio from Dick Hannah Kia; Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I kn Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I knew had just gotten a new Kia. I liked the idea of the Kia for fuel economy and the warranty. My friend highly recommended Steve, and now I know why! I had a limited budget to work with, and was still able to get a brand new car that met all my needs. My daughter is the primary driver of the new car, as her old one was ready to meet the scrap pile. Steve worked with both of us to find just the right car that fit both my pocketbook and my daughter’s needs (OK, wants) to have a ‘cute’ car. The whole process was the easiest one I have been through in more than 30 years worth of car-buying. No heavy-handed pressure, no trying to squeeze the last dollar out of me. Just a great little car, at a fair price. I really appreciated the honesty and lack of game-playing that is so rare to find. Thanks Dick Hannah Kia, and thanks Steve! More

I appreciate the salesman Mike Ragsdale listening to my needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. This is the second car I have bought from them. The service I have received from all departments have exceeded my expectations. More

I needed to trade my daughters clunker in and did my initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments t initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments to be. We hung up and 10 minutes later she called back and we had a vehicle that fit my needs. I made an appointment and went in and was exstatic with the sales staff and finance folks. This was by far the easiest car I have ever purhcased and it was all due to the Staff at Dick Hannah Kia. Thank you, thank you, thank you for making this a very pleasant experience. More

I had hoped my 8 year old Chevy nightmare would make it until spring. Unfortunately the cash ineligible clunker made it clear that wasn't a wise move. So I spent a hypertension inducing week visiting nearl until spring. Unfortunately the cash ineligible clunker made it clear that wasn't a wise move. So I spent a hypertension inducing week visiting nearly every major dealership in the Portland Metro looking for a replacement. Let me tell you, looking for a bargain when dealers have visions of Cash for Clunkers dancing in their heads is useless. In frustration, I decided to broaden my search a bit, and hit some dealers to take an actual look at other vehicles, and see what might fit our needs other than my long-coveted Sienna. I wound up at Dick Hannah Kia whereEmir Filipovic did a great job learning about my requirements, showing me what was available, and we quickly zeroed in on a Sedona. We didn't come to terms that day, partly because I'd broken my own cardinal rule about going in prepared, partly because my job is to know what a good deal is and accept nothing less, theirs is to make the best profit possible. Doesn't matter whether you're talking Wall Street or Main Street, that's how sales works. I came back two days later, having done my research, and made my terms clear. My new offer was considerably lower than my initial impulse-driven terms. This is where Dick Hannah shines. Most dealerships get very offended in situations like this (particularly when dealing with women) and will let a fair deal walk out the door, or worse, insult you and argue, rather than just push pride aside and do the deal. Both Emir and Sales Manager John Pelley took the high road, made sure the deal was right on their side, and made it happen. They swallowed pretty bitter pill with more grace, class, and professionalism than I have EVER witnessed on a dealer floor (my dad was a GSM, I grew up in the business, so that's saying something). That, ladies and gentlemen is what I like to call integrity. There is precious little of it in this business. Without it, you are on your own, caveat emptor is the rule. Dick Hannah Kia isn't going to hand you a cream-puff deal (nor should they, that's the buyers responsibility) but if you do your research, there is no better dealership in the Portland Metro. Once the deal was made, we were handed over to the capable hands of Jeff Salisbury, who made the endless piles of paperwork that buying a car requires a fast and entertaining process. The folks at Dick Hannah will treat you with respect. After the week I've had, I can tell you that's hard to find. It's clear that integrity is an important value from the top down at Dick Hannah, but they are human, just like the rest of us. If you happen to have an experience that you don't feel right about, ask to speak to the sales manager, tell them what's wrong, and ask for another salesperson. Sometimes it's an issue of fit, but the management at Dick Hannah is top rate. Something as simple as working with a different salesperson may be what it takes, and is certainly a better choice than going to another dealer. As I said above, in Portland/Vancouver, you won't find a better dealer than Dick Hannah. More

We recently purchased a KIA Optima and our salesman Mike Ragsdale gave us a great experience. He was friendly and did not play any of those games you are subjected to at some car dealerships. Everyone at th Ragsdale gave us a great experience. He was friendly and did not play any of those games you are subjected to at some car dealerships. Everyone at the Dick Hanna KIA dealership was friendly and curteous and I recommend if you are car shopping give Mike and Dick Hanna KIA a try. More

What can I say about the team at Dick Hannah Kia. Don Martin was such a help to both my husband and I. He worked with the Sales Manager team and Finance team to get me into my brand new Kia Spectra 5. Th Martin was such a help to both my husband and I. He worked with the Sales Manager team and Finance team to get me into my brand new Kia Spectra 5. They all made my dreams of owning a new Kia possible. Don Martin was very knowledgable about the Spectra 5. No pressure to buy that was nice. One thing I don't like is going to a dealership where you feel pressure or they waste your time with whether or not they can do a deal. There was none of that with Don or the team at Dick Hannah. Very helpful, will come back again!!! Thanks to Don Martin and the team behind him to make it all work out. More

We were very impressed with the no pressure and great service of Don Martin as our sales reep. He was very curteous, friendly and made the sale of our Kia Sorento very easy. He even delivered the new car service of Don Martin as our sales reep. He was very curteous, friendly and made the sale of our Kia Sorento very easy. He even delivered the new car to us and answered all our questions. We not only got the car we wanted at the price we wanted but got a new friend too. No hazzel and easy mostly done over the phone. I would highly recommend this salesman to our friends and family. He gets A+ for effort and accomodating our needs. We love our New Sorento!!! More

I have bought many cars in my 74 years of life and I have never met a dealer sales representative that is as special as Don Martin. he gave us ample time to visit with him in a friendly courteous manner, giv never met a dealer sales representative that is as special as Don Martin. he gave us ample time to visit with him in a friendly courteous manner, giving us time to make our selection and went overboard to find what we were looking for. We wanted a KIA Amanti, we wanted the Pewter Beige he found it in Kirkland Washington and had it delivered to Vancouver WA. It was just what we wanted. I am very, very pleases and will highly recommend Don Martin, Steve, Kurt and the entire staff at Dick Hanna KIA, We received not only friendly courteous service, but we were treated with the utmost respect and definitely a caring attitude was present with the entire staff. Don introduced us to everyone including the maintenance shop. Don Martin is an outstanding asset to Dick Hanna KIA, and the staff there is outstanding. We did not only feel we were treated well as a customer, we were treated as if we were family members that received treatment of ROYALTY. It was a pleasure to visited Dick Hanna KIA and we received a great deal for our Amanti. What a great Car and what a great sales person and crew. Thanks Cliff & Betty Taylor. By the way we traded in our 2006 KIA Optima again satisfied with the deal. More

I shopped online because I hate pulling into a lot to view cars and have to ward off waiting salesmen. You can view online, get quotes and then the best man with the best deal and the best personality w view cars and have to ward off waiting salesmen. You can view online, get quotes and then the best man with the best deal and the best personality wins right? Well that is the way it was for Dick Hannah Kia in Vancouver, WA. My online salesman was "Steve Davis" His left hand person was Stephanie (person in the background telling him I emailed again and again) then the General Manager "Rachel Smith" besides doing the okays for the bargaining she also was the one that filled up my tank and washed it for me. Then there was the final paperwork man Curt who was efficient at what he did and had me out of there in record time. His trainer for the extras you buy after you buy a car was team sales manager "Dave Cady." The whole thing was a major stress less situation mostly and I am one stressed out person when it comes to spending money. They were more of a family of people working together than all the dealerships I have dealt with since my younger days of going to my dad's favorite car dealership and even a few of my own growing up. Got to tell you folks. Steve Davis is straight up. No lies. No hidden charges. What he promises, he delivers. No kidding. Thanks Dick Hannah Kia! Sincerely, Phil Nahhas Oregon More

We were pleased that the price quoted on the phone was exactly what we were offered when we visited the dealership. Employees were professional and courteous. We are from Oregon, but will definitely vis exactly what we were offered when we visited the dealership. Employees were professional and courteous. We are from Oregon, but will definitely visit Dick Hannah for our next car purchase. We will also refer friends and family to Dick Hannah. More