Dick Hannah Kia
Vancouver, WA
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I just bought a Kia Rio at Dick Hannah Kia and had the best experience thanks to Milton Harrison. He was very helpful and patient with my extensive questions and negotiations. I actually worked with 3 p best experience thanks to Milton Harrison. He was very helpful and patient with my extensive questions and negotiations. I actually worked with 3 people to get the right deal, and each one was professional and courteous. I had done my research beforehand and felt that everyone at Dick Hannah Kia treated me with respect and valued my knowledge. I would highly recommend them to anyone who is looking for a car and wants a no hassle experience. Plus the deal I got on the car, including ongoing service extras, is a definite plus. I will be going back again, whenever I need to purchase another car for my family. More
We went to the dealership with a paticular vehicle in mind. When we got to the dealership I was waiting to have saleman run out and start pressuring. I was amazed at the experience I had with this dealer mind. When we got to the dealership I was waiting to have saleman run out and start pressuring. I was amazed at the experience I had with this dealership it truly is the best experience we have ever had buying a car. Between our salesman Steve and John they were awesome at getting the deal done. As for Curt he had helped sell my mother in law a vehicle a year ago. He was outstanding and had alot of patience. Once again, he was awesome. They diffenitely have Great Customer Service. We highly recommend this dealership to anyone. More
My wife and I had to replace our car after it was totaled, and we ended up getting a great deal on a practically new Rhondo from this dealership. We worked with Emil Filipovic, who was extremely help totaled, and we ended up getting a great deal on a practically new Rhondo from this dealership. We worked with Emil Filipovic, who was extremely helpful, and not at all pushy. My prior experience, at a big dealership in Portland, was quite the opposite. There was a lot of paperwork because we live in Oregon rather than Washington, but they made it very easy for us. I was very impressed with the people who worked there, and I feel like I got a great car for a very decent price. More
I had great service at Dick Hanna Kia. The Service Technicians were prompt, courtious and professional. I would highly recommend their service to anyone. I also love the courtesy shuttle that Dick H Technicians were prompt, courtious and professional. I would highly recommend their service to anyone. I also love the courtesy shuttle that Dick Hanna provides. The shuttle driver Janet was awesome and also very prompt in getting to and from work in a timely manner. More
Tihn in teh Service Department always offers the best customer service! With every service experience I have had there, Tihn leaves me feeling confident in the work and the estimates are always acurate customer service! With every service experience I have had there, Tihn leaves me feeling confident in the work and the estimates are always acurate and I never feel pressured. Overall the service department at this dealership is very responsive. More
Steve sold me the exact car I wanted over the phone since I live in fairbanks Alaska. He explained everything I need to know in great detail and search all over the United States for what I wanted. After the I live in fairbanks Alaska. He explained everything I need to know in great detail and search all over the United States for what I wanted. After the sale was done I called and asked if he would drive my new car to Tacoma WA so that a shipping company could send me my car. He didnt even hesitate to say YES,he drove it all the way there and then emailed me the copy of the bill of lading. He is an amazing sales man, no games no secrets very upfront. I will recommend him to everyone I know especially those who live in Alaska. Thanks Steve Davis! More
My airbag dash light went on this past week. I called Dick Hannah Kia service department and was scheduled the next morning and they got me on the east bound shuttle to take me home. They did not have th Dick Hannah Kia service department and was scheduled the next morning and they got me on the east bound shuttle to take me home. They did not have the part so it was ordered and within three days I was scheduled again for the repair. The repair was completed before the estimated time and they called and informed me. The repair was 100% covered by the warranty. Everyone I delt with in the service department and the shuttle driver were all very friendly, polite and professional. Usually when your car has a problem it is not a pleasant experience but I have to say this was painless. Thank you for the GREAT service. I will definitely recommend this dealership to people I know. More
We bought our 2007 Sedona elsewhere but have been having it serviced at Dick Hannah Kia in Vancouver. Frankly, we've had a lot of problems with the vehicle. It broke down twice completely so that it had to it serviced at Dick Hannah Kia in Vancouver. Frankly, we've had a lot of problems with the vehicle. It broke down twice completely so that it had to be towed and at least 3 other times the check engine light required an urgency to bring it in. However, the amazing team at Dick Hannah Kia has even made all this worthwhile. Thinh Pham provides excellent customer service. He has attended to all the needs of this vehicle in detail. He is a very kind man and takes the time to return my calls, answer all my questions, and alleviate all my worries. He looks ahead letting me know what needs the car may have in the near future. I used to bring all my vehicles to Les Schwab for tire and brake service but Thinh has offered competitive prices for quality tires and brakes. Importantly, he often doesn't charge me for everything. I always leave there feeling like I just got a good deal! I have such confidence in the work done at Dick Hannah Kia and in the interest and care of staff I won't go anywhere else!! More
Thinh Pham and his staff have serviced my families vehicles for several years. I began with my mother who referred me to Thinh. Both she and I have purchased vehicles from the dealership and Thinh's vehicles for several years. I began with my mother who referred me to Thinh. Both she and I have purchased vehicles from the dealership and Thinh's service department has maintained the vehicles. I have now added my son who has had the service department work on his vehicle. Three generations would like to thank Thinh and his staff for many years of great customer service. More
The staff at Dick Hannah Kia service department is simply the best we've ever encountered. They're extremely friendly and come across as being very eager to please. We purchased our 06 Sedona at another de the best we've ever encountered. They're extremely friendly and come across as being very eager to please. We purchased our 06 Sedona at another dealership (at the time we didn't know about Dick Hannah Kia) and had less than exemplary service. When we searched for an alternative and found Dick Hannah Kia, from our first visit we were hooked. The staff truly know their stuff, listen well and communicate more effectively than any dealership/service department I've ever seen. They do great work in a timely fashion and stand behind their service. We're customers for life. More