Dick Hannah Kia
Vancouver, WA
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It was amazing! Normally I would assume that a dealership would be more expensive and high pressure - they quoted me lower (by several hundred dollars) than my normal mechanic, no pressure tactics dealership would be more expensive and high pressure - they quoted me lower (by several hundred dollars) than my normal mechanic, no pressure tactics to do other services! I LOVED IT! I know where I am going when it comes time to buy my next car! More
Kia Service department has never let us down. We can call and NOW we can go ON-LINE for an appointment for service. (and usually within our schedule) Jessica and Devin, whom I worked with in the past coup and NOW we can go ON-LINE for an appointment for service. (and usually within our schedule) Jessica and Devin, whom I worked with in the past couple of years have been very helpful. The Service Department lets me know ahead of time the time and cost of having them service our car. This is helpful when we are all trying to survive this economy. and please note that the Shuttle Driver Janet is doing a super job. More
This dealership offered by far the best customer service and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We wer and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We were able to negotiate an excellent price for our Sorento, and we believe that this was the best and easiest car-buying experience we've ever had. More
dick hannah charges at least double what other Kia dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My firs dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My first oil change/tire rotation at Dick Hannah cost over $163.00. They charge you for opening the hood!! More
Even with extensive remodel Dick Hannah Kia is in the middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and knowledgeable.I did have to wait a little longer than normal do to the remodel but that was understandable. I would recomend this daelership to all Kia owners. More
In for 45K service. Everything done as agreed and then some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have r some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have recommend this dealership to everyone I know. Thanks again More
Everyone was super kind and made sure that we were taken care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up for the return to the dealer. Our car was ready to go and off we went. More
They are fantastic and so easy to work with! I loved that I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasti I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasting my time. It was so refreshing to work with each and every one of them! More
The staff is very helpful and knowledgeable. They always try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the K try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the Kia dealership. Overall I'm satisfied and the "Customer for life" Program is a great idea. It would be nice if the scheduled service prices weren't so high. The staff will work with you, if it's hard for you to pay for a full service. I have recommended a couple of friends to go to this dealership. I'm not a person who does that easily. Nice team,great service. More
We have dealt with many dealers thru the years, and I can say without reservation, Dick Hannah Kia is the best! They are friendly, helpful, concerned, and you get great value for a great price! The service say without reservation, Dick Hannah Kia is the best! They are friendly, helpful, concerned, and you get great value for a great price! The service was performed in a timely manner and ready when promised. No surprises, just great service! More