Dick Hannah Kia
Vancouver, WA
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I went back to Dick Hannah because I had purchased I went back to Dick Hannah because I had purchased another vehicle from them several years ago and was happy with it, so I decided to purchase from I went back to Dick Hannah because I had purchased another vehicle from them several years ago and was happy with it, so I decided to purchase from the Dick Hannah family of dealerships again. My wife and I were in the Market for a Used Minivan and the dealerships did not have anything I wanted. Milton Harrison (my salesman) & Dave Cady (my finance manager) @ Dick Hannah Kia then told me that they would do everything in their power to get one for me. Honestly, I did not really believe them at first. I kept waiting for them to Pull around some vehicle and try to "Convince" me that it was the vehicle I wanted. 2 days later, Milton called to tell me that their manager purchased the exact van I wanted for me in Phoenix Arizona and it was on its way up to us in Washington. Long story short, the vehicle arrived 48 hours later, and after a dealer inspection, detail and a full tank of fuel, My family had a better vehicle then I would have ever thought we could find or afford. Milton Harrison & Dave Cady made an experience that many people dread (purchasing a car), an experience that I can't stop talking about. I truly am a Dick Hannah "Customer for Life." Matt S. More
I went to the Kia dealership because both my mom and grandmother had also purchased Kia's in the past. When i arrived i was greeted by one of your sales associates Joe Ramirez. The experience we had grandmother had also purchased Kia's in the past. When i arrived i was greeted by one of your sales associates Joe Ramirez. The experience we had from that point on was very nice..Not only was Joe very friendly, but knowledgeable about the car i was looking at. I felt Joe was also professional when working out the financing being i was a first time buyer and uncertain of what i needed to do to proceed with the purchase. I would without a doubt recommend to any other person or family member looking for a reliable car, and a dealership with i believe to be outstanding customer relations, and would like a all around good experience Dick Hannah Kia in Vancouver, WA is a great place to shop. I would like to give my appreciation and Thanks to Joe Ramirez for making my experience a good one. Sincerely, Ashley Wright More
If you want a Kia, this is the dealership to see first!! My thanks to Curt and the rest of the Dick Hannah team. I have been searching for my Kia Sorrento for literally months. My local dealer didn't ha My thanks to Curt and the rest of the Dick Hannah team. I have been searching for my Kia Sorrento for literally months. My local dealer didn't have what I wanted and wasn't too interested in finding it for me. Thanks to Bing, I found Dick Hannah Kia in Vancouver WA. They had exactly what I wanted. My sales person Curt Thorsen was so quick in responding to my questions and getting everything set up for me. I drove 4 hours to get this car from Dick Hannah, and I would do it again. I love the car. And I can't compliment Curt and the rest of the Dick Hannah dealership enough. The service was courteous, professional, friendly and easy. The finance department took the time to find me a better rate than they had quoted originally. Curt took the time to give me a complete tour of the vehicle and he even set up the bluetooth for my phone. The entire Kia product line is a good one, and Dick Hannah Kia understands and cares about the product. Thanks again to Curt and Dick Hannah Kia for making this my best car buying experience ever! More
Even in my absence, Jessica provided personal and professional service to me and my friend who actually delivered the vehicle to the dealership. In addition, she was extremely knowledgeable about the professional service to me and my friend who actually delivered the vehicle to the dealership. In addition, she was extremely knowledgeable about the vehicle's maintenance history and necessary repairs. My ability to contact her at a direct extension each time I had to call while travelling was an enormous convenience and only added to the overall efficiency. Jessica also had the car waiting at the stated time with a complete and thorough itemized bill. Her answers to my questions and her explanation of all charges and services were impeccable. Overall, I was quite satisfied with every element of her professionalism and the technicians' workmanship. Thank you. More
I have already recommended this dealership. It is also my second purchase from them. Nicki is one of the most honest sales people you will ever meet. Jon is an awesome finance wizard. David is a right and ve second purchase from them. Nicki is one of the most honest sales people you will ever meet. Jon is an awesome finance wizard. David is a right and very good at what he does also. They are such a stellar team. I also LOVE my car. It fits me like a glove. More
I called for Warranty service on my Kia Sedona, and was given an appointment the next day. I was running late from a business meeting, and called because I thought I would have to re-schedule, but they sa given an appointment the next day. I was running late from a business meeting, and called because I thought I would have to re-schedule, but they said "no problem, just come over and we will take care of you". The employees were very nice, and got to my car right away. They even notified me of a recall issue that the dealership I purchased it from had never contacted me about. This is the 2nd time I have taken my car there, and the service was awesome both times. I would not hesitate to call Dick Hannah for any of my service needs. Stephanie L. More
My husband and I have been taking our cars to Dick Hannah KIA for service for few years,and every single time we received the best service possible. We were able to get the same day appointments, the work wa KIA for service for few years,and every single time we received the best service possible. We were able to get the same day appointments, the work was always completed in time and the employees were always very knowledgeable and friendly. Cristina V. More
When I made the appointment for service, I was told it would be about 2 1/2 hours to complete all that needed to be done. Not only was Devin right there to get the process started, but he made sure that would be about 2 1/2 hours to complete all that needed to be done. Not only was Devin right there to get the process started, but he made sure that all my questions were answered. After 1 1/2 hours, he came to tell me that my car was done. Again he asked if I had any questions and I was on my way. It was a very pleasant experience. Thank you. Susan Harding More
This was the quickest experience I've ever had at a dealership. The salesman was knowledgeable, helpful, and didn't waste my time with typical negotation tactics. I was braced for several rounds of b dealership. The salesman was knowledgeable, helpful, and didn't waste my time with typical negotation tactics. I was braced for several rounds of back and forth dealing over the price. I was very pleasantly surprised when I got the price I wanted without hassle. More
Did an excellent job on the service of my K.I.A.. My car was vacummed out and clean.I would take my car back there for my next service.I travel down to California every 6 months to visit with my kids and I was vacummed out and clean.I would take my car back there for my next service.I travel down to California every 6 months to visit with my kids and I need a reliable car to get me there.Had 2 G.M. cars and both of them failed me.So from now on I'll stick with a K.I.A. product. More