Dick Hannah Kia

BARRY TUTTLE WAS VERY HELPFUL FROM THE BEGINNING TO THE END. ALLOWING ME TO TAKE THE CIVIC TO MY BOYFRIEND'S HOUSE AND SHOW HIM WAS VERY HELPFUL, SINCE THE BOYFRIEND WAS THE BUYER OF THE CAR FOR ME. HE WA END. ALLOWING ME TO TAKE THE CIVIC TO MY BOYFRIEND'S HOUSE AND SHOW HIM WAS VERY HELPFUL, SINCE THE BOYFRIEND WAS THE BUYER OF THE CAR FOR ME. HE WASN'T ABLE TO BE WITH ME AT THE BEGINNING, BUT I WANTED HIM TO HAVE A CHANCE TO DRIVE IT FOR HIMSELF. TO FEEL COMFORTABLE ABOUT THE CAR BEFORE MAKING THE FINAL DECISION, AND BUYING IT FROM BARRY. BARRY WAS ALSO PATIENT WITH ME, MY QUESTIONS, MY THINKING PROCESS ABOUT THE WHOLE THING. ALL WENT VERY WELL AND I AM SATISFIED WITH THE SERVICE I RECEIVED FROM BARRY TUTTLE. THANK YOU!! More

We were thoroughly thrilled with our overall experience. The people were absolutely awesome and seemed to genuinely care about us. They were very helpful in helping us understand our car and its components. The people were absolutely awesome and seemed to genuinely care about us. They were very helpful in helping us understand our car and its components. We are thrilled with our new car and have been telling all our friends and family that they should take the time to visit Dick Hannah Kia for their new car. More

We'd heard about Dick Hannah for years of course; you can't live in the Portland area for any length of time without hearing their commercials on the radio. However, none of their on-air advertising moti can't live in the Portland area for any length of time without hearing their commercials on the radio. However, none of their on-air advertising motivated us to go see them until we heard rave reviews from one of the local morning shows. Our last purchase was with Wilsonville Honda, and was overall a good experience. Until we went to Dick Hannah Kia, we would have said it was great. Dick Hannah Kia, and Barry in particular, set a new standard for us for a great car buying experience. There was no pressure, no hard sell, no attempt to put us into something we didn't need or want. They listened to us, and were refreshingly honest about the availability of autos, and the process. We went thinking we were going to be buying a Kia Soul +, and that other models (!, Sport) were going to be out of our price range. We ended up driving out the Kia Soul Exclaim, in the color and style that we really wanted, and that was surprisingly affordable. The financing was painless, they were fair with our trade-in, and the payments were better than we hoped for. Most importantly for us, the customer service was great. A laid-back and casual environment, friendly folks everywhere...just fantastic people. Take it from someone who hasn't ever enjoyed the car buying experience. Go see Barry at Dick Hannah Kia. More

From start to finish, Barry Tuttle, our sales rep, was a pleasure to work with. At no time did I feel pressured to buy or like an inconvenience etc. He was extrememly personable, made us feel right at hom pleasure to work with. At no time did I feel pressured to buy or like an inconvenience etc. He was extrememly personable, made us feel right at home, and stayed in contact with me from the very beginning. It was a nice feeling to know that the person I had initiated contact with online was the same person that walked me through the whole purchase process. I have not purchased a car from a dealership since I was 18, so I felt like a novice. He worked with me to help me understand the process and made things simple to understand. No question went unanswered. I would recommend Barry to anyone looking for a car. The other pleasant experience was that everyone else at the dealership were also very polite, helpful, and just plain nice. I had such a good feeling when I left, of course because of purchasing a "new to me" car, but also because Barry made us feel special and taken care of. My experience lacked nothing and I can't say enough about Barry and the care/time he took with us. More

I bought a car at dick Hannah and had found that it just would not work for us. We our very pleased that the management at dick Hannah was willing to listen to our concerns and helped us work out a deal tha would not work for us. We our very pleased that the management at dick Hannah was willing to listen to our concerns and helped us work out a deal that we are very happy with. We love the new car. I will have to say that we are much more pleased with the way the general manager treated us then we are with the way the sales manager treated us. More

It was a great experience Rodney was very helpful and It was a great experience Rodney was very helpful and friendly. I really enjoyed his attitude, he wasn't pushy like a lot of salesmen i have deal It was a great experience Rodney was very helpful and friendly. I really enjoyed his attitude, he wasn't pushy like a lot of salesmen i have dealt with. All of the staff was very helpful and answered any question i had. I would recommend Dick Hannah to everyone i know. Thanks for the experience, Vicki Bernal More

Great selection of New and Used cars and an extremely friendly and helpful staff. This was my second purchase from Dick Hannah Kia in under 2 months and both experiences were exceptional. Everyone from friendly and helpful staff. This was my second purchase from Dick Hannah Kia in under 2 months and both experiences were exceptional. Everyone from the sales staff to the lot attendants treat you like family. I will definately look to them first for any future vehicle needs. More

Rodney was extremely helpful, courteous,knowledgeable, and fair in selling me a new Kia Optima. I really was not going to purchase a new car that day but with the reasonable trade I was offered for my old and fair in selling me a new Kia Optima. I really was not going to purchase a new car that day but with the reasonable trade I was offered for my old Kia and the great financing rate on the new car, I was sold. Rodney seemed experienced and well trained in selling cars which built my trust. More

Steve was thorough with describing the features, and was patient with the process as it took several days to decide. Mike made the financing a snap. I was very skeptical about Kia going into this event, bu patient with the process as it took several days to decide. Mike made the financing a snap. I was very skeptical about Kia going into this event, but I will definitely recommend DH Kia for anyone interested in superior service and value. More

From the minute we walked onto the lot to the minute we drove off in our new 2011 Kia Forte, it was an excellent experience. Steve helped us when we were "just looking" on Wednesday, and even though we ha drove off in our new 2011 Kia Forte, it was an excellent experience. Steve helped us when we were "just looking" on Wednesday, and even though we had our (very tired and active) 3 year old son with us, our budget was very limited, and we told him that we weren't buying that day...he took as much time with us and paid as much attention to us as if we were buying the most expensive car on the lot. We were so pleased with his no-pressure approach and his willingness to help us find just the right vehicle. I have to say, the thing that caught my attention the most was something he said to us when we started looking at an SUV rather than a car. He said, "I could sell you any car on the lot, if you want. But you told me you need a vehicle with the best gas mileage - that SUV will cost you more to buy and won't give you nearly as good fuel economy as you want." Now THAT is listening to your customer's needs and thinking more about what is the best vehicle for THEM...not just what the commission will bring. We decided to come back (minus one active preschooler) on Sunday because of Steve. When we arrived, Steve was busy with another customer and asked Barry to help us out. Barry was an absolute DREAM to work with. His sense of humor and great personality made us feel relaxed and comfortable working with him. Even though the weather was miserable and rainy, he didn't hesitate to spend as much time looking at cars and test driving as many as we needed. He worked with the Finance Manager to get us an incredible deal on our car and was more than happy to "go to bat" for us until we got a rate and payment that would meet our limited budget requirements. He didn't ever pressure us and didn't blink when we had to stay firm on our numbers. He was able to get us a great deal on our trade-in and managed to get us into a brand-new car for just a smidgen more than we would have paid on a comparable used model with 25,000 miles on it. Once the car was ours, he showed us all the ropes and filled the tank with gas. Yay, Barry! We left with smiles on our faces and very, very pleased with Dick Hannah Kia and all the staff we encountered during our visits. If you keep this kind of service up, we will CERTAINLY be back for our next vehicle! Thank you Barry and Steve! More