Dick Hannah Kia

Friendly, informative, willing to work with you to get lower payments and interest. Found ways to help improve payments, for example, automatic payments. Gave great information on how to improve credit sc lower payments and interest. Found ways to help improve payments, for example, automatic payments. Gave great information on how to improve credit score in a short amount of time to refinance and get a longer term loan, lower interest rate, and lower payment. Listened and explained everything very well. Gave us a good value on our trade in. All and all a good experience. I already told my parents the next time they buy a car to go to Dick Hanna Vancouver Auto Mall even if not buying a Kia (but they really liked the Soul we purchased!) Free tires for the life of the car was a great incentive. More

I would like to give a loud shout-out to Luis Serrano and Mary Berstein (? I may have her last name wrong; she's the internet guru) - we were lucky enough to stumble on to both of them, and friendlier nicer Mary Berstein (? I may have her last name wrong; she's the internet guru) - we were lucky enough to stumble on to both of them, and friendlier nicer harder-working people are difficult to find. Luis and the staff went way out of their way to make the deal work, and continued working on it even after we left the dealership thinking it was not going to happen. It made the whole experience worthwhile, and I absolutely hate car shopping. We got a Kia, and I am completely happy with it. Luis explained everything so well I haven't even consulted the manual yet. If you go to Dick Hannah Kia in Vancouver, ask for Luis! More

Had a very good car buying experience would not hesitate to buy there again or recommend to any one looking for a good car deal to buy there again or recommend to any one looking for a good car deal More

We went to Dick Hannah Kia because we heard they had a We went to Dick Hannah Kia because we heard they had a large selection of vehicles. We were looking for a used Pick up. Curt Torson was the salesper We went to Dick Hannah Kia because we heard they had a large selection of vehicles. We were looking for a used Pick up. Curt Torson was the salesperson that helped us. We found exactly what we wanted, at a great price. We will recommend Dick Hannah Kia to anyone looking for ant type of vehicle. Curt Torson was very knowledgable,professional & personable. More

I am very happy I chose this dealership to work with in getting my first car. It was so fast and easy,I told them what I was looking for and they searched and found me my perfect car! I have recommended ev getting my first car. It was so fast and easy,I told them what I was looking for and they searched and found me my perfect car! I have recommended everyone who is looking for a vehicle to Dick Hannah Kia. More

WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSH WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSHIPS IN THE PDX/VAC. AREA OVER THE WEEKEND----WE DIDN'T HAVE TO. WE HAD THE BEST CUSTOMERSERVICE THRU MICHAEL AND THE FIRST CAR THAT HE SHOWED US HAD EXACTLY EVERYTHING THAT WE WANTED. WE ALMOST DIDN'T STOP AT HANNAH DUE TO THE PREVIOUS EXPERIENCE WE HAD THERE 3YRS. AGO-----EXTREMELY PUSHY SALESMAN, WHO THEN PUSHED US OFF TO ANOTHER PUSHY SALESMAN------COULDN'T GET OFF THE LOT FAST ENOUGH !!!!!!!!!!!!!! IT WAS REALLY GREAT TO DEAL WITH A SALESMAN WHO TOOK THE TIME TO ASK AND LISTEN TO THE CUSTOMERS WANTS AND NEEDS. I'VE WORKED COMMISSIONED SALES ALL MY LIFE------MICHAEL HAS THE BEST TECHNIQUE WITH DEALING WITH CUSTOMERS------I DIDN'T HAVE TO LISTEN TO ----WHATS IT GOING TO TAKE TO GET YOU TO BUY THIS CAR TODAY. WHAT A PLEASURE. THANK YOU----RICHARD AND VICKI REDDIC More

went in to have my 2007 spectra 5 serviced,and ended up leaving in a new forte SX, great car, and very good quality. and Barry made the deal easy !!! great place to buy a kia leaving in a new forte SX, great car, and very good quality. and Barry made the deal easy !!! great place to buy a kia More

What a great experience! I would never hesitate to purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional que purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional questions, showing me several types of vehicles. I told him a was considering an SUV but did not want to rule out a sedan if the fit was good. At each vehicle he asked what was wrong and what I did not like. He patiently went on several test drives, never once showing me a car outside my budget. In the end he showed me a car I would not have consider and I fell in love with it. It had everything I was looking for in comfort, mileage and price. More

I have given this rating because I had a great experience at Dick Hannnah Kia. Everyone that I worked with made my first time buying very comfortable. It was just a great experience overall and everyone was at Dick Hannnah Kia. Everyone that I worked with made my first time buying very comfortable. It was just a great experience overall and everyone was very friendly! More

I just had to do another review. I had bought my used car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leav car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leave, my "new to me" car wouldnt start--it just kept clicking. I couldnt reach my husband and wasnt able to find someone to help me. I dug thru my wallet and found my sales rep, Barry Tuttle's, phone number. I called him and apologized for calling but I didn't know what to do. He got me connected to the service department there & I spoke with Mike. I had AAA tow me to the dealership and Barry was waiting outside to greet me and Mike took over from there. In fact, on my way to the dealership, Barry had tried to reach me to make sure that my son and I were safe and getting help. It wound up being the factory battery had finally died, but they replaced my battery free of charge. I was just floored that Barry cared enough to make sure we were okay and that the dealership took care of everything for me. I fully expected to pay for the labor and battery when I got there and when I was told it was at no charge I couldnt believe it. In this day and age when people feel like everyone is out to make a dollar, I was so impressed that I was taken care of so wonderfully. I have already made a pledge to myself that this dealership will receive my business no matter what I need done to my car. I was very touched by the concern that Barry showed for my family and the care & timeliness of repairs done in the service shop. I can't say enough positive things about this dealership and their staff. More