Dick Hannah Kia

It first started off with the quote we received from Rex. He was willing to match a lower quote from a dealer in Oregon. Rex was in contact with John, your financial adviser, regarding this being a first t He was willing to match a lower quote from a dealer in Oregon. Rex was in contact with John, your financial adviser, regarding this being a first time buyer purchase for our daughter. Both John and Rex shared that they could give her a 4.99% deal (better than anything previously quoted by other dealers). Upon arrival in Vancouver, WA., we were greeted very warmly. Not only was it all done in a timely manner, but personal attention was given to the utmost. Curt walked through the car's features very carefully with our daughter and frequently touched base with us regarding all the steps in purchasing a car. Never did we feel any pressure or awkwardness during our time at Dick Hannah's Kia Dealership. We felt pleased with the payments knowing she can afford them...only to have us feel extremely blessed by John offering to drop the percentage by 1 point!!! (3.99%). Her payments are not only affordable for her but they also offer the extended warranty to guarantee her the best possible deal! NEVER before have we had such amazing service from any dealership...between the two of us, we have purchased 24 vehicles. We have had our share of anxious and frustrating moments at other dealerships. We would not hesitate for a moment to recommend this excellent team of professionals to any of our friends and family. When the time comes for us to make a purchase...we WILL be back! Many thanks again! Michael and Diane Machado P.S. Sorry we didn't get to personally meet Rex and Dick!~Thanks again! More

Our experience with Mike Menzie at Dick Hannah Kia was the complete opposite of every car buying experience we have had. We fully expected an aggressive sales approach and lots of "bait-and-switch". Here the complete opposite of every car buying experience we have had. We fully expected an aggressive sales approach and lots of "bait-and-switch". Here is what happened. We found a car on the Dick Hannah Kia site. I clicked on the option to schedule a test drive of this exact car. Someone called us within 20 minutes (on a Sunday night). The car was waiting for us when we got there, and by "us" I mean the whole family, including two VERY busy boys, one with special needs. Mike answered all our questions, was very patient. The building itself was very family-friendly and comfortable. The boys loved the popcorn from the service bay. All the staff were friendly to us. We arrived at 6:30 and were driving off the lot with the exact car we wanted, at the price we wanted, at 8:30 or so. We had a few questions the next day and our calls were returned promptly. We would recommend Dick Hannah Kia, and Mike, without hesitation. In fact, we already have. More

My initial contact with Dick Hannah occurred via email after the dealership received my information from my preferred car buying service program. Johnny Walker was incredibly fast and professional in all after the dealership received my information from my preferred car buying service program. Johnny Walker was incredibly fast and professional in all of his email communication with me, and Dick Hannah Kia always was able to meet the price point provided via my pricing certificate. Johnny Walker kept my needs and desires in mind and was able to find me a new vehicle that met my "wish list" AND price point when other dealerships were unable to do so. In the end I did purchase a 2011 used model rather than new from the dealership, but the exchange was one of the best I have had during a car buying experience. Both Johnny Walker and the finance manager (and the service guys) stayed late in order to evaluate my trade-in, allow for a quick test drive, and process all of the paperwork for the trade-in & purchase. The entire time at the dealership from arrival to exit was approximately two hours--amazing! In many other ways Dick Hannah Kia went the extra mile whether from their professional and upbeat interactions, their attempt to provide me with the best deal possible. and their assistance in additional paperwork explanations & processes. Johnny Walker even spent an additional 10 minutes after handing me the keys to set up the blue tooth and explain the basic features of my new-to-me vehicle. An additional perk to working with Dick Hannah is their additional 12 month warranty on all basic items on the vehicle and their service commitment as well. If you are interested in a new Kia, I would highly suggest working with Dick Hannah Kia in Vancouver. For us, it was definitely worth the 55 minute rush hour drive in order to get the best deal and friendliest service. More

I went in to Dick Hannah to buy my second vehicle from them. This one a 2011 Kia soul. After searching the area for the exact type I wanted (and I was very specific) Dick Hannah had one on the lot that them. This one a 2011 Kia soul. After searching the area for the exact type I wanted (and I was very specific) Dick Hannah had one on the lot that was just what I was looking for. I wasn't budging from the price I wanted; however, Mike Menzia managed to meet me close enough to my price. All in all, We both came out happy over a great business transaction. And I'm still lovin' my new Kia! Thanks, Mike. Sincerely, Nickolas J Krieg More

My husband and I had a great experience at this dealer. We knew which vehicle we wanted, a Soul, and they had one that had just been delivered that was even cooler than we had planned! Our sales person Br We knew which vehicle we wanted, a Soul, and they had one that had just been delivered that was even cooler than we had planned! Our sales person Brian was great, we could tell that he genuinely liked the car that he was selling us. Everyone was very kind and patient to us. I have told my family and friends to come to Dick Hannah when they are ready to shop. More

I first contacted Hannah Kia via their web page and I was specific on what I needed: a newer model vehicle with low miles, good gas mileage and a warranty. I had the financing lined up before walking into th specific on what I needed: a newer model vehicle with low miles, good gas mileage and a warranty. I had the financing lined up before walking into the dealership. Barry greeted me and showed me a 2009 Hyundai with about 20K miles in perfect condition. I have a reliable vehicle now and saved $8000 off of a new vehicle by buying a used vehicle with low miles. Barry is the best!!! John is pretty helpful in financing as well! I first contacted Hannah Kia via their web page and I was specific on what I needed: a newer model vehicle with low miles, good gas mileage and a warranty. I had the financing lined up before walking into the dealership. Barry greeted me and showed me a 2009 Hyundai with about 20K miles in perfect condition. I have a reliable vehicle now and saved $8000 off of a new vehicle by buying a used vehicle with low miles. Barry is the best!!! John is pretty helpful in financing as well! More

My wife and I were not sure what type of vehicle we wanted to buy, but we knew Dick Hannah had a number of dealerships to choose from, We are Costco members, so we used the Costco Auto buying program. wanted to buy, but we knew Dick Hannah had a number of dealerships to choose from, We are Costco members, so we used the Costco Auto buying program. Our contact at the Kia dealership was Rex Holverson. We called Rex and made an appointment to come in. When my wife and I arrived at the dealership we met Rex and he introduced us to one of his salemen, Mike Menzie. Mike was great. We looked at a few different Kia models, as well as a couple of different Subaru models. We test drove a few cars and finally settled on the new Optima Hybrid. All through the process Mike was very patient, and the buying experience was very relaxed. No hard sell or pressure. John helped us get a great deal to finance the vehicle and Angela did the paperwork to get it all done. Overall a very pleasant experience. More

Mike made sure I got to see or drive every car I wanted to check out. He wasn't pushy in the least, and he patiently answered any questions I had. He listened to what I specifically wanted in a car, and to check out. He wasn't pushy in the least, and he patiently answered any questions I had. He listened to what I specifically wanted in a car, and I ended up with a great match - a Kia Optima. On top of everything else, he was kind to my daughter while we were waiting to sign papers. Having an 11-year old along for the sales trip isn't necessarily ideal, but it was easy. More

Dealing with Dick Hannah KIA was by far the best car buying experience we have ever had. Buying a car has never been something my wife and I enjoy doing, but our salesman Brian Johnson, and the entire s buying experience we have ever had. Buying a car has never been something my wife and I enjoy doing, but our salesman Brian Johnson, and the entire staff made it enjoyable for us. The car we wanted was not on the lot, but instead of pushing what they had on us, they checked and found just what we wanted, and inside of 30 minutes! In no time it was on it's way to us, it took a bit longer than expected due to rush hour traffic, but time went fast talking to Brian, and he never left my side until the car got there, and then he made sure I knew all the functions. They also cleaned, and put a full tank of gas in the car before I left. Brian even offered to lead me out to the highway as I was from out of town. We got the KIA Sorento and love it, we got a great price. Even my insurance guy said it was a great car, and will save us money on safety features and less expensive parts to replace. I give this dealership an AAAA++++ and will go there again, and send my friends. Bob & Cheryl Jones, Kelso Wa. More

I have always avoided car salesman because of high pressure tactics used in my past. But @ Dick Hannah KIA, not once was I under pressure to buy now, infact I when home slept on it and came back the n pressure tactics used in my past. But @ Dick Hannah KIA, not once was I under pressure to buy now, infact I when home slept on it and came back the next day to purchase a new car. This was one of the best car purchases I've ever had, Thanks to the entire team of professionals @ DH KIA. More