Dick Hannah Kia
Vancouver, WA
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Brian was an energetic, value-added salesman who built great relationship and was a pleasure to work with. Other than mis-typing both our names on the paperwork which required twice the time to close the great relationship and was a pleasure to work with. Other than mis-typing both our names on the paperwork which required twice the time to close the sale, we were able to get past the typical car sales "shuck and jive" and make a deal work. More
After visiting several dealerships and realizing their inventory was lacking, I decided to visit one up in Vancouver. Not only did it provide more, but the sales rep, Mike Menzie was more upfront than th inventory was lacking, I decided to visit one up in Vancouver. Not only did it provide more, but the sales rep, Mike Menzie was more upfront than the others I had encountered during my car search. I was impressed with his honesty and his laid back approach. More
Dick Hannah Kia was the second dealership I went to when looking for my new sorento. The customer service was amazing. Comparative to broadway Kia it was a dream come true. My sales associate Barry was ver looking for my new sorento. The customer service was amazing. Comparative to broadway Kia it was a dream come true. My sales associate Barry was very friendly and worked with me to get a deal that was fair for both parties. I didn't have any lies from him only straight forward answers. Their we're no sales gimmicks played on me. I didn't feel pressured or trapped like I did at other dealers. It felt like I was doing business with family. I will go back to dick Hanna and to Barry for my future purchases. Thanks Barry for all your hard work and your great sales approach. More
I want you to know that "Berry Tuttle" was very attentive to what I needed and wanted in my new KIA. He had the answers for my questions about the amount of mph, the AWD and how to use all the opt attentive to what I needed and wanted in my new KIA. He had the answers for my questions about the amount of mph, the AWD and how to use all the options on my dashboard. He was able to set me up on "SiriusXM" radio as well as the Bluetooth useage within the KIA. I asked about the "rain gaurds" for keeping out the rain when openning the windows. Berry went right away to finds out if your dealership carried them. He was told at this time, they are not available. I have used the car for transporting handicap walkers, table and chairs, groceries etc. without many problems. I love the capabilities to put down the rear seats for using for extra storage and moveabllity. In the future, I am interested in getting the rainguard visors, trailer hitch and seatcovers for more protection of the great seats. The only thing the KIA Sportage isn't giving me is a little better gas mileage. In town, I am getting 21 mpg. I was kinda hoping for more. New Kia owner (purchased on 12/04/2011): Pamela Keaton More
This was a spontaneous trip to look, but because of the professional and un-pressured approach that we were given, it made the process so plesant. I cant express enough my grattitude and appreciationn for professional and un-pressured approach that we were given, it made the process so plesant. I cant express enough my grattitude and appreciationn for the help that Brian Johnson gave us. Well done Brian. We will be back to visit again and purchase our next vehicle thru you. This is how all auto dealerships should be... you made a customer for life. Thank You all at Dick Hanna Kia.. You ROCK! Greg Schulz More
I wish there was a "10" rating available for overall experience at Dick Hannah Kia. Curt is, bar none, the most plesant, knowledgable, helpful, low-pressure salesman I have ever met. He took the overall experience at Dick Hannah Kia. Curt is, bar none, the most plesant, knowledgable, helpful, low-pressure salesman I have ever met. He took the time to explain everything about he car to me and, unheard of to me in past experiences, he even showed me models that were less expensive than the one I wanted, just to make sure I knew all my options. And when I did decide on the model I wanted, he even showed me how to hook up the bluetooth. He explained all the safety implementations on my Kia Exclaim (which are fantastic)and made sure that I was comfortable (and HAPPY) driving my new car off the lot. Bret, in Finance, was so kind and helpful and a real pleasure to meet. How often do you drive away from a car dealership feeling like you just met two people that you would be honored to have as friends? Perfect transaction from the beginning to the signing! More
Luis went above and beyond to make us very happy customers. He was extremely knowledgeable and knew the answers to all of our questions. He was not pushy and really made our car buying experience customers. He was extremely knowledgeable and knew the answers to all of our questions. He was not pushy and really made our car buying experience a very good one. If you go to Dick Hannah Kia, which I highly recommend, ask for Luis Serrano!! More
We had a great experience when purchasing our Kia Sedona at Dick Hannah Kia. We met Brian and told him exactly what we were looking for. He never tried to show us other vehicles. He went over all of our at Dick Hannah Kia. We met Brian and told him exactly what we were looking for. He never tried to show us other vehicles. He went over all of our options with purchasing the van that we liked and he didn't make us feel like there was a lot of pressure to buy. Usually buying a car is a very painful experience but Brian was a pleasure to work with. I've already recommended him to some friends and co-workers and one of them went to see him and said the same things. She ended up purchasing a new Kia from him too. Now we are both at work showing off our new cars and trying to talk the rest of the office in to going and seeing them. My husband and I will be going back to Dick Hannah Kia when we are ready to purchase our next vehicle and hopefully Brian will still be there. The people that we worked with in the financing department were great too. They took the time to go over all options with financing and let us take out time in deciding what we wanted to do. We are so happy with the van that we have and I'm so glad taht we made the decision that we did. And to top it all off we really did get tickets to see the Blazers! Thank you Brian for all your help, you were great and hopefully we will get to work with you again! More
After my mother-in-law's car was stolen, she decided she wanted a Kia Soul. We visited several Kia dealerships in Portland, only to be frustrated with high pressure salesmen. We decided to give Dick Hannah wanted a Kia Soul. We visited several Kia dealerships in Portland, only to be frustrated with high pressure salesmen. We decided to give Dick Hannah a try and was pleasantly surprised by the easy going personality of Luis Serrano. We still had a few issues to iron out with the insurance company before we rec'd payment for the stolen vehicle and both Luis and Mike understood and worked with us in a way we were comfortable with. Dick Hannah Kia treated us with respect and gave us a terrific deal. More
My parents and I went in very unsure. There was no pressure and the sales people were very helpful in putting us at ease and giving thorough information. Mike helped make the experience a lot less str pressure and the sales people were very helpful in putting us at ease and giving thorough information. Mike helped make the experience a lot less stressful than predicted. More