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Dick Hannah Jeep

Vancouver, WA

4.8
732 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 732 reviews

September 20, 2023

Not good, scheduled appointment was concerned the person i was talking to could not answer question, told someone would call me (Brandon I beieve), would flag my request as urgent, agreed to a 9:45 appointm More

by Dan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
servic dept
Sep 23, 2023 -

Dick Hannah Jeep responded

Hi Dan, we regret to hear that you are displeased with your recent experience and the communication from our team. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this type of problem does not happen again. Ken Dent Parts and Service Director Dick Hannah Jeep 360-397-4627

September 19, 2023

We had the best car-buying experience, thanks to Steve Walsh. Steve really took the time to understand what we needed in a car, didn't rush or pressure us into anything, and made sure we got a great deal. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Walsh
September 18, 2023

Everyone was super great and helpful! I will be going back there for my next car! More

by McKenzieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Walsh
Sep 21, 2023 -

Dick Hannah Jeep responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2023

Very pleasant experience! Ozzy my sales person was awesome very knowledgeable and easy to work with!! Good honest communication thru out the transaction would definitely recom More

by SBUSLACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy , Joe Lackey
Sep 19, 2023 -

Dick Hannah Jeep responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 16, 2023

They were great and not cheesy car sales guys. Steve Rocked and was very helpful and knowledgeable about Jeeps which to me mean a lot. I dislike when you’re at a dealership and the sale people kno More

by tjory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Walsh
Sep 19, 2023 -

Dick Hannah Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2023

I worked with Roxanne and she was absolutely amazing! She made the process very easy, low pressure, and picked me out an amazing car to fit my needs and not so great credit. This lady was wonderful to wo More

by Mheidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien, Brett Barnes
Sep 16, 2023 -

Dick Hannah Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 10, 2023

I went to this dealership and was helped by Michael and Joe. They were both very attentive and made sure I got a car that I truly wanted. If I hesitated even a little, they went straight to the computer to More

by Loberg.taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jordan, Joe Lackey
Sep 12, 2023 -

Dick Hannah Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

September 05, 2023

Friendly, efficient, patient with those who are tech challenged, good explanation of features and benefits of new minivan. Ozzy listened carefully to what we needed without pressure. Good work Ozz More

by claydenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy with Chrysler
Sep 09, 2023 -

Dick Hannah Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2023

Great experience, Adrian was great and I can tell he had my back. The manager David was also very kind but straightforward. I will definitely return next time I need a car. More

by skahn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Contreras
Sep 09, 2023 -

Dick Hannah Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Jeep! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

We had a great experience with Chandler buying our new jeep. Very fast and easy process, he answered all of our silly questions with enthusiasm and it was obvious he wanted us to come into a purchase deci More

by CombatMedic77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chandler Forbes
Sep 03, 2023 -

Dick Hannah Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dick Hannah Jeep. Feel free to reach out to us if you need anything. Have a wonderful day.

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