Dick Hannah Jeep
Vancouver, WA
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Julia was great to work with and made the car buying process very enjoyable. Julia is very knowledgeable about Jeeps and answered our many questions. My wife and I never felt any pressure from Julia o process very enjoyable. Julia is very knowledgeable about Jeeps and answered our many questions. My wife and I never felt any pressure from Julia or any of the other staff at Dick Hannah. Julia was a true pleasure to work with and even helped entertain our 6 month old daughter while we filled out paperwork. Sammy was also extremely helpful in the process and helped us get a fair price for our trade in. Sammy also made the financing process very easy. My wife and I felt at home the minute we walked through the door. Its clear that the focus of Dick Hannah Jeep is to provide great customer service. I will definitely purchase my next car from Dick Hannah and will recommend Julia, Sammy and Dick Hannah team to all my friends. More
It was our first experience at Dick Hannah Jeep, so we didn't know what to expect and have many negative feelings about car shopping. Fortunately we got to work with Seth who was very nice and informativ didn't know what to expect and have many negative feelings about car shopping. Fortunately we got to work with Seth who was very nice and informative, without being pushy and annoying. We quickly came to an agreement about a fair price without having to play the crazy back and forth game with numbers. We are happy with our vehicle and the experience. Thanks! More
I arrived at this dealership and the sales person didn't know anything about the grand cherokee and told me that he was new and didn't know the products. Once I found the jeep I was looking for I had to sh know anything about the grand cherokee and told me that he was new and didn't know the products. Once I found the jeep I was looking for I had to show them the price online which was $10,000 less than the sticker. This was obviously a mistake as they would not honer the price and gave me a sky high payment so I would leave. Luckly for me I later went next door to the subaru dealership and received excellent help with a knowledgable sales staff and very helpfull sales manager. More
Keith was great, very knowledgable about Jeeps, and the Patriot in particular. They gave me a fair price on my trade in, and found just the Jeep I wanted. I was very pleased with the service and the deal Patriot in particular. They gave me a fair price on my trade in, and found just the Jeep I wanted. I was very pleased with the service and the deal I got. More
Both my wife and I were very pleased with the profesiolism of the dealership and especially that of Steve Bushey our salesperson. I have written a letter to Dick Hannah personally giving my appr profesiolism of the dealership and especially that of Steve Bushey our salesperson. I have written a letter to Dick Hannah personally giving my appreciation for the service we received in the purchase of our new 2011 Jeep Grand Cherokee Overland Summit. Steve went the extra mile for us and it was appreciated. Thanks again Robert and Betty Seely from Oregon More
Sammy is very helpful and friendly. This is the 2nd car we have bought from him at Dick Hanna Auto in 2 months. We also purchased a Volkswagon Jetta. we have bought from him at Dick Hanna Auto in 2 months. We also purchased a Volkswagon Jetta. More
Great customer service! My rep, Bill Farra was awesome. Was great at showing me types of Jeeps I was looking at and then working with getting the exact one I wanted. Was great at keeping me informed of cha Was great at showing me types of Jeeps I was looking at and then working with getting the exact one I wanted. Was great at keeping me informed of changes that occurred during the process of buying my Jeep! More
Great experience, would recommend and will be back for my next new car!! Thanks Keith, you were great. I purchased a new Jeep Patriot and love it!! Jen next new car!! Thanks Keith, you were great. I purchased a new Jeep Patriot and love it!! Jen More
This was my best vehicle-buying-experience so far. Being pre-approved helps with that process ... but there was never any pressure and business was straight up. Eugene was patient and helped with all of pre-approved helps with that process ... but there was never any pressure and business was straight up. Eugene was patient and helped with all of my multiple car interests (I want them all); Seth (a bit more experiecned in the sales) stepped in to help workout the numbers and assisted me in a price match. And all those numbers were approved by John (who did a fabulous job getting me a pretty great interest rate). Completed by Brett, who helped me realize how important the extended warranty is! Thanks for all your help, guys. I will be happy to refer you all. More
I recently e-mailed Dickhannah.com inquiring about a used truck (07/18). Within 3 minutes I received a call from Seth and made an appointment to come in and test drive. I was late. Seth was busy and witho truck (07/18). Within 3 minutes I received a call from Seth and made an appointment to come in and test drive. I was late. Seth was busy and without any hesitation, he turned us over to Jim. Jim was very helpful and knowledgeable and took us for a drive explaining all about the vehicle. There has been no pressure sales so far (actually, throughout the entire two deals). Jim was great and made the whole experience personal. We decided to buy the vehicle and was handed over to Bret in financing, who had a sense of humor from the beginning. Bret was very knowledgeable, fast and personable. The service we received on Monday was so excellent,we returned on Tuesday for another vehicle. We dealt with Jim again, who brought your desk manager, John in, who tried on both occassions (used and new vehicle) to make the deal happen and did what he said. The whole experience with these gentlemen at Dick Hannah Chrysler, Jeep and Dodge was the BEST EXPERIENCE that my fiance and I have ever had at a car dealership. They made us feel welcome, respected, and like family. All four of them are an asset to your team. Thank you all and we will (and have already) recommend everyone interested to go visit this dealership not to mention the service commitment by Dick himself and his commitment to the environment. Thank you, Seth, Jim, Bret and John on a wonderful experience. Thank you Gentlemen, Lance Szela and Andrea Buchholz (soon to be Mr. & Mrs. Szela) More




