
Dick Hannah Jeep
Vancouver, WA
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I did a lot of my research on the internet and worked with the internet consultants for this dealer in particular Louise Oathes who went out of the way over and over to find me the vehicle I wanted. Onc with the internet consultants for this dealer in particular Louise Oathes who went out of the way over and over to find me the vehicle I wanted. Once on site I worked with Ted Meyer and though he was not there the day I finally came in to make the purchase he and Louise are the ones who made that sale and made me keep coming back. We love our Grand Cherokee Overland. Feel we got a great deal/price (I do not know if it is the best price out there but I can say first offers I got from Dick Hannah consistently came in lower than second and third offers from other dealers). I think the Internet Consultant vs. Onsite consultant process was a bit confusing and left me feeling like I was always talking to someone who wanted to get my deal/bonus/commission right there instead of it going to the people who had done all the footwork for me. I think that process should be reviewed top to bottom from the customer perspective. We would definitely purchase from Dick Hannah again. More
Steve Bushey made the entire sales process smooth and efficient. This was our first new car purchase and the experience was better than expected and the customer service was excellent. efficient. This was our first new car purchase and the experience was better than expected and the customer service was excellent. More
MEL made this the best experience we could of imagined. So quick and too the point with the best price by far after searching TONS of dealers and getting jerked around. Got us the best financing and took a So quick and too the point with the best price by far after searching TONS of dealers and getting jerked around. Got us the best financing and took all of the stress out of it. Felt like we were friends from the start. Thanks Mel, would recommend to anyone. Ben Omlid and Melissa Mattos More
I first dealt online with Louise Oathes and Shawn Leafdahl and really appreciated their rapid responses in assisting us in choosing the right Jeep for us. Then I dealt with Ron Lewis in the dealersh Leafdahl and really appreciated their rapid responses in assisting us in choosing the right Jeep for us. Then I dealt with Ron Lewis in the dealership and he was so helpful. He walked me through the purchase process to make sure all was taken care of properly. Very personable and helpful. Highly recommend these people and this dealership. More
Mel was outstanding! He was very professional and had a demonstrated knowledge of the vehicle we were purchasing. He fully explained the features and benefits of the vehicle. Great job Mel! I could not demonstrated knowledge of the vehicle we were purchasing. He fully explained the features and benefits of the vehicle. Great job Mel! I could not have been happier with my representative. More
Will was extremely helpful. He was patient in helping us to find exactly what we wanted. He was very knowledgable. We love our new Grand Cherokee. to find exactly what we wanted. He was very knowledgable. We love our new Grand Cherokee. More
This is my second jeep purchased from Dick Hannah and from Steve Bushey. The staff is always friendly, professional and very helpful in many ways. I would not drive over 25 miles to purchase a vehicle an from Steve Bushey. The staff is always friendly, professional and very helpful in many ways. I would not drive over 25 miles to purchase a vehicle and get my scheduled maintenance done if they weren't. Thank you again Steve. I love my new jeep! *my 8th jeep in past 20 years :) More
Very good experience, left feeling very good about the deal I got. My salesman did not pressure me, they gave me fair value for my trade, a good finance package, and I drove my new Jeep home. deal I got. My salesman did not pressure me, they gave me fair value for my trade, a good finance package, and I drove my new Jeep home. More
I came in to look at a Jeep that was advertised online. Keith was extremely helpful and knowledgeable on this vehicle. It was not a difficult decision to buy the Jeep and the whole process was quite enjoya Keith was extremely helpful and knowledgeable on this vehicle. It was not a difficult decision to buy the Jeep and the whole process was quite enjoyable.All of the staff with whom I came in contact were very helpful and friendly; made the whole experience the most pleasant I've ever had when buying a motor vehicle and I've bought quite a few. Best dealership I've ever been in and I would highly recommend them to anyone in the market for a vehicle. More