Dick Hannah Jeep

Friendly staff, very fair on price of vehicle & trade, made the whole car buying process simple, great financing options. Would recommend this dealership to anyone. trade, made the whole car buying process simple, great financing options. Would recommend this dealership to anyone. More

We planned on buying a Jeep. The first dealership was the worst experience we have EVER had, truly the type of dealer you hear the horror stories about. After being literally baited and switched, coerced and worst experience we have EVER had, truly the type of dealer you hear the horror stories about. After being literally baited and switched, coerced and lied to, we left. After calling them unethical, we called up Dick Hanna because we knew they had the vehicle we wanted with the options we couldn't find anywhere else and set up an appointment for 30 minutes later. We arrived at the dealership, which was extremely large and impressive, and as we drove to the front we passed a sale man who smiled and politely waved. He walked over to us, and after a warm and genuine greeting started taking care of us. From the first eye contact, through the entire sales process and to our goodbyes, Justin made our experience great. We knew what we wanted, the price we were willing to pay, what a fair value of our trade in was, and what we hoped for. When we left, we felt the process was efficient, honest, respectful, friendly and actually (out of about 12new car experiences) one of the best car-buying experiences we have ever had. It sounds like we know Justin but we don't...the level of service we had seriously exceeded our expectations and feel that his boss needs to know, and other consumers need to know he is one of the good ones. It was also evident the level of training and knowledge the sales team gets because after doing some serious research on this particular vehicle (2014 jeep cherokee trail hawk) and thinking we knew everything, Justin pointed out some key features and benefits we did not know. We should also mention Sales Manager Chris... 1. Nobody wants to deal with the guy who is trying to get the most money out of you. 2. Nobody appreciates feeling haggled about pricing. The Senior Team at Dick Hannah should thank their lucky stars Chris is on their team and not buying vehicles as a consumer, getting the most he can because he is that good. He's clearly there to make money for the dealership, and, from two people who have been in the customer service business for over a combined 50 years, most of which has been owning and operating a service-based business, Chris gets it, and we cannot express how grateful we are to feel that we left last night from this dealership feeling we received the fair deal we expected with a level of customer service that exceeded our expectations. Chris drove home the fact that this dealership cares about people, and of coarse making a sale and some money... that's what they do. AND WE LEFT WITH THE JEEP WE WANTED!! Hope YOU have as great an experience here as we did! More

Will was very informative and answered all of our questions. He even came in on his day off to make sure my son new how to operate all the accessories in the car before driving away from the deanshi questions. He even came in on his day off to make sure my son new how to operate all the accessories in the car before driving away from the deanship. He made the car shopping experience pleasant. More

This is our third vehicle in three years from a Dick Hannah dealership ( one personal and two company vehicles). Every transaction proceeded smoothly and I could not beat their price anywhere! Hannah dealership ( one personal and two company vehicles). Every transaction proceeded smoothly and I could not beat their price anywhere! More

Great place to shop/buy a car! Salesman Burton was great at getting us a better jeep for a great price! Would tell friends to shop here!!!!! at getting us a better jeep for a great price! Would tell friends to shop here!!!!! More

Second time buying at Dick Hanna's. First time was great second time even better. I gave Steve Bushey a pretty hard time negotiating the deal and he just kept smiling and working very hard to get it t great second time even better. I gave Steve Bushey a pretty hard time negotiating the deal and he just kept smiling and working very hard to get it through. Will recommend him and Dick Hanna's to my friends. More

My wife and I was not looking to buy a car but just browsing, Ron asked if he could answer any questions and i thought well while we are here what could he tell me about the MOAB jeep we seen on their browsing, Ron asked if he could answer any questions and i thought well while we are here what could he tell me about the MOAB jeep we seen on their lot. Ron was very informative and explained what the different features were on this jeep compared to the one we currenty owned. We really like the options on this jeep and decided to take it for a test drive, While test driving Ron explained how all of the features worked and that if we liked the car and Dick Hannah was able to meet our requirmens for our trade in and budget would we be interested. I exsplained that our last purchase was frustrating and we didnt feel we got the best deal but settled for what we got and was relutant to go through that again. Ron assured us that this would be a pleasant exsperiance and I really felt that Ron was honest when he said that so my wife and I decided to move forward and see what the Dick Hannah team could do for us. Well is was a pleasent experiance and we left with a new jeep that we both were very happy with, I would recommend Dick Hannah to my friends and family and suggest that they ask for Ron. More

our experience at dick hannah jeep was amazing. the sales associate we worked with, Burton Walters was incredibly approachable and knew a lot about the cars. we would absolutely recommend this dealership to associate we worked with, Burton Walters was incredibly approachable and knew a lot about the cars. we would absolutely recommend this dealership to a friend. More

Everybody was very helpful and understanding of my needs! Thanks for making my car buying simple :) I would definitley recommend this dealership to my friends Thanks for making my car buying simple :) I would definitley recommend this dealership to my friends More

What an amazing experience! I would recommend this dealership to anyone interested in purchasing a car. Keith showed us the car and made sure it was what we liked. We then took it for a test drive a dealership to anyone interested in purchasing a car. Keith showed us the car and made sure it was what we liked. We then took it for a test drive and he explained the features of the vehicle. We then sat down with Keith and explained we have been working with another dealership and we couldn't agree on a price. He asked what we were looking to spend and took down the other dealerships information on the car. He brought the information to the finance team and they made it happen with minimal back and fourth. I was so surprised how easy the process was! More