
Dick Hannah Jeep
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 719 reviews
Go see Keith at DH Jeep I was a little apprehensive about buying a new car, since the only time I been involved in a new car transaction was with my grandpa, who spent all da I was a little apprehensive about buying a new car, since the only time I been involved in a new car transaction was with my grandpa, who spent all day haggling. I was very impressed with Keith Black at Dick Hannah Jeep. I had blocked all day off on my schedule and was out of there way before i expected. And the service after the sale has been amazing, If you are looking for a new car PLEASE considering Keith Black at Dick Hannah. More
Awesome! We got a great deal on a great car at Hannah for my daughter at WSU. Greg Lund was wonderful and it was the best experience I have ever had buying a c We got a great deal on a great car at Hannah for my daughter at WSU. Greg Lund was wonderful and it was the best experience I have ever had buying a car. Everyone was so friendly and helpful! More
Everytime They screwed up my appt by a month, didn't call saying when vehicle would be done & Time for shuttle so I did. Said vehicle would be ready when I arri They screwed up my appt by a month, didn't call saying when vehicle would be done & Time for shuttle so I did. Said vehicle would be ready when I arrive. Said it was already washed because for some reason they always say they washed it & it never is. Jennifer said she already had it done. I get there and no washed vehicle!! WTH! Jeep not finished being services when I get there & waited an hour. Only good thing with today was Gary the shuttle driver. He's awesome. Shops communication with staff & customers is very poor. Everyone is running around overly busy & the customer suffers for it. I'm sorry we need to bring it here for anything!!! More
Great service! I bought my 2012 Jeep Wrangler Unlimited 4-door from Dick Hannah, so when I had a problem with the hard top leaking, I brought it back to them for the I bought my 2012 Jeep Wrangler Unlimited 4-door from Dick Hannah, so when I had a problem with the hard top leaking, I brought it back to them for the repair. I called, was told to just "bring it in and we'll see what we need to do," so drove up from Corvallis, OR. I was unsettled at first when they seemed unprepared for walk in service or to provide me with a loaner vehicle once it was determined that my Jeep would have to stay in the shop for at least a day or two. The service department immediately and without drama took care of everything, though, providing me with a car that seemed to appear out of thin air. The whole process was quick and painless. The repair, however, was not quick. New seals had to be ordered and it ended up taking just over a week to complete all the necessary work. I made and received several phone calls to and from the service department - they were invariably friendly, upbeat, informative, and helpful. They went to bat for me with Chrysler to get the service covered under the manufacturer's warranty, checked my brakes free of charge, and took care of two other recall notices while they were waiting for the parts to arrive. All in all, one of my best experiences ever with dealership service. Thanks, guys! More
Ron Lewis is the best! Very knowledgable & helped us every step of the way. Easiest car buying experience ever! Would highly recommend Dick Hannah & Ron Lewis to anyone! every step of the way. Easiest car buying experience ever! Would highly recommend Dick Hannah & Ron Lewis to anyone! More
Third time around is as good as it get for us with Dick Hanna. Got a first hand excellent service and a chance to meet up with Bill Farra and the rest was history. This was our third car from here and can Hanna. Got a first hand excellent service and a chance to meet up with Bill Farra and the rest was history. This was our third car from here and can't say enough about Bill and the rest of the Dick Hanna Crew! Hoooooooaaaah!!!!! More
Sales was very helpful the test drive was good, no pressure sales. Ron Lewis was excellent, very customer orientated, attentive and extremely helpful. The one comment that I have is finance typed up t pressure sales. Ron Lewis was excellent, very customer orientated, attentive and extremely helpful. The one comment that I have is finance typed up the contract for the trade in payoff on the wrong vehicle. I did not notice until I returned home. I called them and they told me they would fix it without needing anything from me, however it would have been nice to have a follow up phone call to reassure me that they have corrected the problem and connected the correct payoff vehicle to the contract. Overall the experience of buying our new Rubicon was good. I would recommend Dick Hannah to others when looking for a good experience in car buying. More
We have bought several vehicles in the past and this was by far our best experience in trading in and purchasing. Steve Bushey and the others- I cant remember the other names- manager finance - insurance re by far our best experience in trading in and purchasing. Steve Bushey and the others- I cant remember the other names- manager finance - insurance rep, but they were all very friendly, helpful professionals. Our daughter recommended this dealership and we were not disappointed. More
At the urging of my son, I took a test drive of the 2014 Grand Cherokee at Dick Hannah Jeep even though I lived 250 miles away. I was so impressed with both the car and with Michael Manning, the salesman, Grand Cherokee at Dick Hannah Jeep even though I lived 250 miles away. I was so impressed with both the car and with Michael Manning, the salesman, that after returning home I contacted the internet sales department. Kent Ha provided me with several possible choices, all which took in to consideration my requests. I was able to choice my car and negotiate a price from the comfort of my home. When I returned to the dealership, I was taken on a second test drive, and walked through the entire purchase procedure by Jennifer Doll, who was very friendly and informative. It couldn't have been easier, and I would highly recommend Dick Hannah Jeep to anyone interested in purchasing a new car. More
I have never purchased a new car and was not looking forward to the experience, my opinion has changed after my visit to Dick Hannah and after working with the staff. Burton Walters was amazing and mad forward to the experience, my opinion has changed after my visit to Dick Hannah and after working with the staff. Burton Walters was amazing and made my day a fun and memorable time! Not only do I love my new Jeep Limited, I know that Burton will continue to provide customer service if I have questions in the future. More