Dick Hannah Jeep

I was happy with the purchase experience, I’m currently waiting on hearing back about a technical issue on my jeep, it only has 11k miles so I’m bummed there’s an issue at all. waiting on hearing back about a technical issue on my jeep, it only has 11k miles so I’m bummed there’s an issue at all. More

Knew the car we wanted, had to beat another lady to it, but Jack got it done! but Jack got it done! More

We went to 3 different dealerships before we met Bill Farra who listened carefully to our needs and found the perfect car for us (not one we had even considered before). Then we spoke to Joe who asked t Farra who listened carefully to our needs and found the perfect car for us (not one we had even considered before). Then we spoke to Joe who asked the right questions and delivered an appropriate financing package for us. Usually buying a car is worse than going to the dentist, but these two gentlemen made the purchase painless. Noone attempted to push anything on us. If I buy a car again, I will return to this dealership. More

Bill F. And Brian C., both of them were very accommodating, they made me feel comfortabable, this was my first vehicle purchace from a dealership, i will ret And Brian C., both of them were very accommodating, they made me feel comfortabable, this was my first vehicle purchace from a dealership, i will return for my next purchase More

Bill Farra is wonderful to work with; just purchased a 2023 RAM 1500 this is my third vehicle; Bill has been my salesman for each vehicle. We all want to experience a GREAT transaction when purchasing a 2023 RAM 1500 this is my third vehicle; Bill has been my salesman for each vehicle. We all want to experience a GREAT transaction when purchasing a vehicle. Bill is a is a top-notch salesman with many years of experience; he is extremely knowledgeable (which I appreciated), kind, patient and most of all NOT pushy. I will be back. Thank you, Bill More

Bill Farra is great to work with. Everyone at the dealership did good job at taking care of business and helping me purchase the vehicle I wanted. Everyone at the dealership did good job at taking care of business and helping me purchase the vehicle I wanted. More

With Bill’s guidance I found exactly what I was looking for the day we stopped in. He is knowledgeable, not pushy and felt like spending time with an old friend! Great guy and I love my new Jeep! for the day we stopped in. He is knowledgeable, not pushy and felt like spending time with an old friend! Great guy and I love my new Jeep! More

I don’t normally write reviews yet I thought one was warranted in this situation. I called Dick Hannah dealership due to a vehicle on Cars.com. I spoke with the sales rep that went by Ozzy. I told him t warranted in this situation. I called Dick Hannah dealership due to a vehicle on Cars.com. I spoke with the sales rep that went by Ozzy. I told him the car we worked out a deal for me to buy the vehicle with several calls, texts and emails. On Wednesday, July 10th I told him I would take off Friday and make the 3 hour drive to his location. I would drop my truck at the detail shop, buy the vehicle and return on Sunday to pick up my truck. I just needed him to send me the price and I would bring a check. He text me Thursday morning and said I sent it. I text back and said I didn’t get it and that’s when he went dark, ghosted me no more messages. I called the dealer and explained my situation, they said we’ll get back to you. No call back, I called again and asked to speak to a manager, they would not put me through, and then told me the vehicle had been sold the night before. This is the way they treat their customers. I called due to the distance, I set a deal, and would have even put down money on the vehicle, but I was told the vehicle would be held for me. Ozzy told me they couldn’t hold it until Sunday when could make it, so I took the day off work to make sure the deal went through. HORRIBLE CUSTOMER SERVICE! More