
Dick Hannah Jeep
Vancouver, WA
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What a way to ruin the experience! I traded in a perfectly running 2007 Mercedes-Benz E350 in excellent condition that I owned outright. That was my first mistake. They gave me less I traded in a perfectly running 2007 Mercedes-Benz E350 in excellent condition that I owned outright. That was my first mistake. They gave me less than 2% of the value in trade. I should have kept it and sold it myself! I was at the dealership for 8 freaking hours while they solicited every finance company available in the country it seems. There was no discussion about the financing either... No discussion about interest rate, nothing. They based the entire sale upon the amount I said I could afford and nothing else! I made it very clear up front that I was a disabled veteran with Traumatic Brain Injury and did not want a high pressure 8 freaking hour sales experience, and that is exactly what they delivered! The interest rate on my loan is higher than the xxxxx on a giraffe and the car I got financed isn't half the vehicle I traded in. Moreover, just 4.5 weeks after purchase the Battery stopped working I called, and called, and called... Nobody responded. I had to raise xxxx just to get a response, and when I brought the vehicle in they wanted to charge me over $400 to replace the battery because I purchased a "budget" vehicle that only had a 4 week warranty on the battery... None of which was explained before purchase & IDGAS what paperwork was signed, it wasn't verbally disclosed upfront! This was a concerted effort to not let me leave without selling me a car no matter what! I will never do business with Dick Hannah again as a result. All car dealerships are the same! More
Lots of Jeeps & Subarus to choose from & friendly staff. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car. More
Curtis Sprague, was a very kind, caring, and helpful with working with us and making the experience as easy and stress free as possible. We enjoyed working with him and had a nice experience. working with us and making the experience as easy and stress free as possible. We enjoyed working with him and had a nice experience. More
Horrible Service Department! Would not advise buying a Jeep from Hannah! Sales are great easy to work with. Again Service Department is Horrible! Would not advise buying a Jeep from Hannah! Sales are great easy to work with. Again Service Department is Horrible! More
They had a great selection on top of the fact that it was the best service I’ve ever had at a dealership! Roxie was such a joy to work with and right when I thought it couldn’t get any better I met Christina the best service I’ve ever had at a dealership! Roxie was such a joy to work with and right when I thought it couldn’t get any better I met Christina. Being a young woman I am always treated so weirdly walking into dealerships and the second I met both of them I knew it was the right day and move. They both went above and beyond to make sure I had everything I needed and answered my questions. We also just had so much fun! It was a great day and I cannot stop telling people how incredible my experience was! More
My wife and I took our subaru in for service and we looked at pickups. We drove home a perfect Silverado🎉. Thank you Roxanne you are awsome. It was a great buying experience ( and lunch was very unexp looked at pickups. We drove home a perfect Silverado🎉. Thank you Roxanne you are awsome. It was a great buying experience ( and lunch was very unexpected) you go girl More
I worked with Avery and I have to say, he went above and beyond to make sure we were well taken care of and enjoying our time as much as possible! Definitely a stand up guy, and I'd highly recommend Dick Ha beyond to make sure we were well taken care of and enjoying our time as much as possible! Definitely a stand up guy, and I'd highly recommend Dick Hannah Jeep! Thanks again y'all More
This dealership was good, we had a good experience here for an order of a new vehicle. They did push a little harder than we would have liked to run our credit for a vehicle that we didn’t even have or kno for an order of a new vehicle. They did push a little harder than we would have liked to run our credit for a vehicle that we didn’t even have or know we were ready to buy yet. But the manager was knowledgeable and friendly and Curtis was helpful and not pushy at all. More
Avery was amazing and very helpful! Told him my wants and needs for my Jeep and he made it happen! Very honest and upfront as well!! Thank you so much! Told him my wants and needs for my Jeep and he made it happen! Very honest and upfront as well!! Thank you so much! More