Dick Hannah Jeep
Vancouver, WA
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We are very happy with the quality of the car, and the service provided by Bill Farra. He really took the time to find the perfect vehicle for us. service provided by Bill Farra. He really took the time to find the perfect vehicle for us. More
This was my best experience at a dealer! Worked with Brian and I got my 2023 Jeep Grand Cherokee with a monthly payment I could work with. I’m so happy with my new Mom Car and the kids love Worked with Brian and I got my 2023 Jeep Grand Cherokee with a monthly payment I could work with. I’m so happy with my new Mom Car and the kids love it too! More
The best experience I had when I was in my vication and you guys made my day go the best customer service I ever experienced i fount what I’m looking for and very nice people I feel like at home and treate you guys made my day go the best customer service I ever experienced i fount what I’m looking for and very nice people I feel like at home and treated very nice thank you for helping me find a rubican the dream I always wanted More
Clean dealership very nice employees. I was working with Brian in buying a new jeep and he made the experience of buying a new car very easy and comfortable, wasn’t pushing for a sale. I I was working with Brian in buying a new jeep and he made the experience of buying a new car very easy and comfortable, wasn’t pushing for a sale. I recommend working with Brian if you want a 5star experience. Definitely going back and working with Brian. More
Steve was awesome and we had no pressure to buy. They we also very willing to work to get us exactly what we wanted and at a good price. We would definitely recommend them. They we also very willing to work to get us exactly what we wanted and at a good price. We would definitely recommend them. More
Great job Bill Farra showing and explaining the complex workings of our new 4Xe. Also thanks to Steve Walsh and Brett Barnes for handling our first leased vehicle. workings of our new 4Xe. Also thanks to Steve Walsh and Brett Barnes for handling our first leased vehicle. More
Lots of Jeeps & Subarus to choose from & friendly staff. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car. More
What a way to ruin the experience! I traded in a perfectly running 2007 Mercedes-Benz E350 in excellent condition that I owned outright. That was my first mistake. They gave me less I traded in a perfectly running 2007 Mercedes-Benz E350 in excellent condition that I owned outright. That was my first mistake. They gave me less than 2% of the value in trade. I should have kept it and sold it myself! I was at the dealership for 8 freaking hours while they solicited every finance company available in the country it seems. There was no discussion about the financing either... No discussion about interest rate, nothing. They based the entire sale upon the amount I said I could afford and nothing else! I made it very clear up front that I was a disabled veteran with Traumatic Brain Injury and did not want a high pressure 8 freaking hour sales experience, and that is exactly what they delivered! The interest rate on my loan is higher than the xxxxx on a giraffe and the car I got financed isn't half the vehicle I traded in. Moreover, just 4.5 weeks after purchase the Battery stopped working I called, and called, and called... Nobody responded. I had to raise xxxx just to get a response, and when I brought the vehicle in they wanted to charge me over $400 to replace the battery because I purchased a "budget" vehicle that only had a 4 week warranty on the battery... None of which was explained before purchase & IDGAS what paperwork was signed, it wasn't verbally disclosed upfront! This was a concerted effort to not let me leave without selling me a car no matter what! I will never do business with Dick Hannah again as a result. All car dealerships are the same! More