Dick Hannah Honda
Vancouver, WA
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Friendly Kirk My wife and I recently purchased two cars at Dick Hannah Honda and we were very pleased with how friendly the staff was on our trip in. In particular, My wife and I recently purchased two cars at Dick Hannah Honda and we were very pleased with how friendly the staff was on our trip in. In particular, we felt Kirk was remarkably pleasant to work with. We did not feel pressured or haggled in any way, and Kirk and his supervisor were very patient with us as we inspected and test drove several cars before deciding on the two we wanted. The finance folks were also very helpful and friendly, which included Scott and Missy. Thanks for your help. We would gladly recommend your dealership anytime. More
Great Experience! Love my new car! Luis was great to work with. He stayed on top of what I wanted and worked with me until I got it for the price I wanted. It was NOT a long drawn out p Luis was great to work with. He stayed on top of what I wanted and worked with me until I got it for the price I wanted. It was NOT a long drawn out process. I showed him what I wanted and as I relaxed at home he did all the work for me. I'd buy a vehicle from him anytime. More
Fast Service Dept Fast and easy to work with. Kept me informed as the service went on. Even when I need to change my appt, they helped me get a time that worked with m Fast and easy to work with. Kept me informed as the service went on. Even when I need to change my appt, they helped me get a time that worked with my ever changing schedule. More
"Couldn't Be More Pleased" We were very impressed with the service offered by Lewis at Dick Hannah. He was knowledgable about the various automobiles we were interested in and We were very impressed with the service offered by Lewis at Dick Hannah. He was knowledgable about the various automobiles we were interested in and went above and beyond to make sure we could test drive other cars in the area. Particularly, we loved the "best price" policy which took the pressure off of negotiating and made for a much more enjoyable buying process than in years past. I would highly recommend Lewis and Dick Hannah to those looking to invest in a new or used car. More
Wonderful Service Center Absolutely great service! Never have to wait any longer than than they have projected. Rental car availability is great. You don't have to depend on a Absolutely great service! Never have to wait any longer than than they have projected. Rental car availability is great. You don't have to depend on another person to drop you off and pick you up. Everyone is extremely friendly and helpful. I have worked with Natalie Chambers for several years now. She is great! More
Easy process, laid back atmosphere. The whole process was relaxed yet business like. Aundraya was more knowledgeable than most sales reps I have worked with and showed a classy approach The whole process was relaxed yet business like. Aundraya was more knowledgeable than most sales reps I have worked with and showed a classy approach to customer interaction. Past experiences with car buying has been problematic for me and I went into this on the defensive , but it was not necessary. Aundraya was calm , patient and not pushy yet did her job to explain the extras available to add to the car if I wanted them. Other interactions with people in the building were cool and calm and nobody jumped me as I got out of the car to enter the building. Insurance guy was OK when I said no, and the contract lady April was quick and precise. Overall, Hannah Honda had a competitive price, 150 mi price guarantee, .9 % financing, which induced me to finance even though I had the cash, and a maintenance plan that can result in a 10 yr powertrain warranty. So this was a good transaction, my wife loves her new Honda and will probably tell the world about it ! More
Speedy I bought my car recently and in preparation of a loooong trip I wanted the oil changed. They get me right in and out very quickly. They also answere I bought my car recently and in preparation of a loooong trip I wanted the oil changed. They get me right in and out very quickly. They also answered any questions I had about the servicing of my vehicle. I will definitely go back to Dick Hannah for any servicing or work and will recommend them to my friends. Ann Holland More
Replacement of remote-control for alarm system I expected possible re-wiring of the alarm system, since I was told that particular system is no longer available, which probably would have cost quit I expected possible re-wiring of the alarm system, since I was told that particular system is no longer available, which probably would have cost quite a bit of money. However, it turned out that Tim (don't know his last name) had one in his tool box that he had been hanging onto for several years, thinking that "someday, someone might need that." Well, he was right - I NEEDED IT! So he programmed it for my car, and, bless his heart, he didn't even charge me any labor for it! THEN, your crew did an exterior hand-washing of my car, and I was only there for about an hour, total! I am WELL PLEASED with both the service at Dick Hannah Honda, AND with the friendly, helpfulness of everyone I dealt with in the service center. More
Lifetime warranty for SRS systems! I was amazed and pleased to discover that an Supplemtal Restraint Ssytem warning light repair was covered under warranty for an eleven year old Honda I was amazed and pleased to discover that an Supplemtal Restraint Ssytem warning light repair was covered under warranty for an eleven year old Honda Civic. More
Outstanding Customerservice My initial visit was with another sales rep and it didnt go so well, so I thought I'd give it another try. From the moment I made contact With Lewis W My initial visit was with another sales rep and it didnt go so well, so I thought I'd give it another try. From the moment I made contact With Lewis Williams I was pleasently suprised, and was reassured that he could assist me. I wasn't really sure If I wanted a new car or truck, but I gave him my interests and he laid out all my options and did the foot work for me. I came in and browsed around on my own time, and let him handle everything else. I was in no rush and he took his time to get the best possible deal for me. This was the most stress free experience I have ever had. Mr. Lewis went above and beyond and was so professional. I am 100% satisfied with my purchase and my dick hanah experience. More