Dick Hannah Honda
Vancouver, WA
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Linda Vogl and Chris Nelson ROCK! And April too! I had a really great experience buying my first ever car at Dick Hannah. First off, Linda drove to pick me up at my job in Portland to look at cars. S I had a really great experience buying my first ever car at Dick Hannah. First off, Linda drove to pick me up at my job in Portland to look at cars. She tirelessly took me around to all the cars I wanted to see and helped me through the financing process once I decided on a new Honda Fit. They weren't able to get me the APR I was looking for, so they lent me a car to drive for free while they worked on my financing the next day. Lo and behold they got me a better APR the next day and Chris helped me with all the paperwork and got me settled in to my new car, answering every single question I had about the Fit. April in financing was awesome too, and she went above and beyond as well. I was not expecting so much honesty, integrity, and kindness from my first car-buying experience. Thanks guys! More
Great service department We use Dick Hannah Honda for the maintenance on all 3 of our Hondas. The quality of service is excellent. In addition to the basics, they do all the We use Dick Hannah Honda for the maintenance on all 3 of our Hondas. The quality of service is excellent. In addition to the basics, they do all the little things necessary to keep your car in top condition for many miles. Two of our Hondas are well over 100,000 miles, and still drive well and feel comfortable to be in. More
Cody Chan is GREAT! Cody is great! You need a lot more people like Cody. Very patient with us, since we didn't know what we wanted. I would DEFINITELY come and do busines Cody is great! You need a lot more people like Cody. Very patient with us, since we didn't know what we wanted. I would DEFINITELY come and do business with Cody again! Linda Woodward More
LISA IN SERVICE IS AN ANGEL SENT TO CARE FOR MY VEHICLE!! Lisa in Service is absolutely amazing. She remembers me every time and my vehicle. She knows exactly what I am looking for with service and she gives Lisa in Service is absolutely amazing. She remembers me every time and my vehicle. She knows exactly what I am looking for with service and she gives me the options when to complete different things that need to be done. I needed my interior detailed and the service is not usually available on Saturdays, but she made it happen and they did an amazing job. Dick Hannah is Amazing from Sales to Service!! I am a lifer for sure!! More
We had a great experience, quick and courteous. Buying a car is not one of my favorite things to do, usually due to the hassle. This time it was great, from the courteous meeting of Dylan as we arr Buying a car is not one of my favorite things to do, usually due to the hassle. This time it was great, from the courteous meeting of Dylan as we arrive to the speed at which Missy got the paperwork finished. More
Great Experience! Buying a car has not been high on my list of fun things to do but my experience with Dick Hannah Honda proved to be different. Our salesman, Jack was Buying a car has not been high on my list of fun things to do but my experience with Dick Hannah Honda proved to be different. Our salesman, Jack was friendly, fun and no nonsense. Top notch customer service. Definitely the place to to buy a car, new or used. More
Exellent Customer Service Natalie Chambers was absolutely wonderful to work with. She hooked me up with a shuttle ride home even though they were done for the day. She kept m Natalie Chambers was absolutely wonderful to work with. She hooked me up with a shuttle ride home even though they were done for the day. She kept me posted on other things that were recommended while my car was being serviced. My car was completed before the time given which is always a good thing. I was very pleased with everything! More
Unethical Business Practice, Careless Mechanics Dick Hannah replaced my windshield wiper motor two years ago. This thanksgiving, my family got stuck on the road in a rain storm in Seaside when the w Dick Hannah replaced my windshield wiper motor two years ago. This thanksgiving, my family got stuck on the road in a rain storm in Seaside when the wipers failed. We had to rent a car to get back to Portland and wait days until the weather cleared to go back to Seaside in order to retrieve my car and drive it back home. When I returned, I brought it in to Dick Hannah for an inspection. The report came back stating that my wiper linkage had failed (a $600 replacement/repair). The report also highlighted boldly in red that my compliance bushings were cracked and failed their standards test (another $600 repair.) I took my car to my preferred local repair shop for a second opinion. Within minutes of looking at my wipers, the repairman discovered that one of the bolts that connects the wiper motor to the linkage had simply not been securely tightened, so had fallen off (Dick Hannah's fault.) He replaced the bolt and my wipers work again! I also have pictures of my compliance bushings from his inspection of them in July of 2014 (five months ago) when they were fine. So, he looked at them again and confirmed that they were indeed, fine and had not failed (again, pictures of them today.) My local repair shop saved me the $1200 that Dick Hannah was prepared to charge me for repairs that were not necessary. I can only deduce that the folks at Dick Hannah are either totally incompetent or liars and thieves. Either way, I will never bring them my business again. More
Best Vehicle Purchase Of My Life. Thank you very much to Dick Hannah Honda for giving me the most friendly and the most pleasant vehicle purchase I have ever had. The fi Thank you very much to Dick Hannah Honda for giving me the most friendly and the most pleasant vehicle purchase I have ever had. The first dealership that actually met my financial numbers instead of me having to work with their numbers. Don Beeler was the most down to earth salesman I have ever dealt with. I will definitely go to Dick Hannah for any future vehicle needs and will highly recommend Dick Hannah to any and all my friends and family who ever need vehicles. Thank you very much Don for your time and kindness Robert & Lorraine Keesee More
Fast, efficient service, with a smile! In 1995, my daughter bought a new Honda Accord at Dick Hannah Honda on Auto Mall Drive. In 2005, she decided to get a different car. Since my old C In 1995, my daughter bought a new Honda Accord at Dick Hannah Honda on Auto Mall Drive. In 2005, she decided to get a different car. Since my old Chevy Blazer was starting to cost too much money for me to keep it on the road, I decided it was time to get a better car. I bought my daughter's Honda, and began doing business with Dick Hannah Honda. After almost 10 years with you folks, now I am even more pleased with the service I get there, and the friendliness of the folks who work there, than I was almost 10 years ago. Last Tuesday I brought my Honda in for service, and was told that it would take about 2 hours to complete the job. So, I settled into the waiting room with a good book, expecting to get about half way through it that morning. To my PLEASANT SURPRISE, the work was completed in only 1 hour and 15 minutes!!! My hat's off to the friendly, helpful folks at Dick Hannah Honda, who keep my '95 Honda running so well! WELL DONE, Folks! More