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Dick Hannah Honda

Vancouver, WA

4.8
1,528 Reviews

3321 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,528 reviews

January 12, 2017

Awesome customer service experience! It was a pleasure working with Mike Melnick while looking for my new Honda Odyssey. He is a very nice and patient salesperson with a very friendly per More

by Lucian C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Melnick
Jan 23, 2017 -

Dick Hannah Honda responded

Mike and our Dick Hannah Honda team thank you for your kind review! We love to hear you enjoyed your experience with Mike and we hope you are enjoying your Odyssey! Never hesitate to call/email if any questions come up. Thanks - Mike Phillips, GM

January 12, 2017

Airbag recall After the second call in to have them order the airbag recall parts they finally scheduled me for the appt. I arrived an hour late and they still fit More

by Shannie085
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 23, 2017 -

Dick Hannah Honda responded

Thank you for choosing us to assist with the recall. We are very sorry for this inconvenience. You can contact our Service Director, Alex Bassett, directly at 360-944-3310. We also appreciate your feedback about our phone system, this will be shared with our team. Thank you.

January 12, 2017

Great buying experience! Dylan was our sales person. Very personable, knowledgeable about the vehicles we test drove. He made it his business to find our perfect match and be More

by Paula89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Connell
Jan 23, 2017 -

Dick Hannah Honda responded

Thank you for your wonderful review! Dylan is a wonderful part of our Honda family and we are pleased to hear you enjoyed working with him. Thank you for choosing us! - Mike Phillips, GM

January 11, 2017

Excellent! Shawn was great! Very professional and competent staff. My car was ready in less time than estimated. Great experience. Nice waiting area and it cost More

by Bikepedal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Bonebrake
Jan 23, 2017 -

Dick Hannah Honda responded

Thank you for your review! Shawn and our team thank you for trusting in us for your vehicles needs! - Mike Phillips, GM

January 09, 2017

Good job Good comprehensive oil change. Kinda spendy, not like the quick change garages, but they check everything and don't recommend services to make extra m More

by DKJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 23, 2017 -

Dick Hannah Honda responded

Thank you for taking the time to share your experience. We appreciate you choosing us for your service needs! - Mike Phillips, GM

January 08, 2017

Great sales agent Rachel Trent, the sales agent, was incredibly helpful, patient, and thoughtful. We were a difficult sale, asking for multiple vehicles over multiple l More

by Rylanderlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Trent
Jan 23, 2017 -

Dick Hannah Honda responded

Rachel and our Dick Hannah Honda team appreciate your review! Rachel is fantastic and we enjoyed reading about your experience with her. We all wish you many miles of smiles! - Mike Phillips, GM

January 07, 2017

Awesome customer service Dylan was awesome! This was my first time buying a new car and I definitely didn't feel the stress with pushy salesmen people have warned about. Give More

by Alexandria Fredrickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Connell
Jan 23, 2017 -

Dick Hannah Honda responded

Congratulations on your first new car! We appreciate you choosing us to assist you! Thank you - Mike Phillips, GM

January 07, 2017

Great Experience We came into get an oil change done and met Richard. He spoke to us about the vehicle exchange program. We were considering buying another vehicle but More

by Jim6464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Horne
Jan 23, 2017 -

Dick Hannah Honda responded

We appreciate you sharing your experience with Richard and our Vehicle Exchange Program! Congrats on your new vehicle and thank you so much for referring your family to us. Thank you! - Mike Phillips, GM

January 04, 2017

Nick Barnes is the best! I came from Portland to Dick Hannah because of my expierence with Nick Barnes. Very helpful & knowledgeable. Best experience I've ever had at a dealer More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Jan 23, 2017 -

Dick Hannah Honda responded

Thank you for your wonderful review! Nick and all of us appreciate the opportunity to earn your business, - Mike Phillips, GM

January 03, 2017

Outstanding Experience! I always have an outstanding experience when I go to Dick Hannah Honda to have my car fixed! Jeff Munson is an asset to the company. He is always read More

by Dodo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Munson
Jan 23, 2017 -

Dick Hannah Honda responded

Jeff and our Service Team thank you for trusting in us for your service needs! We appreciate your review. Thanks! - Mike Phillips, GM

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