
Dick Hannah Honda
Vancouver, WA
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Awesome customer service experience! It was a pleasure working with Mike Melnick while looking for my new Honda Odyssey. He is a very nice and patient salesperson with a very friendly per It was a pleasure working with Mike Melnick while looking for my new Honda Odyssey. He is a very nice and patient salesperson with a very friendly personality and outstanding customer service skills! Throughout the buying process he answered all my questions, provided feed back in a timely manner (he even took time to answer one of my questions on the Xmas day, which was his day off!) and spent a few hours showing me how all the gadgets on my new minivan work. Overall I had a great customer service experience and I strongly recommend Mike to anyone willing to purchase a new car! More
Airbag recall After the second call in to have them order the airbag recall parts they finally scheduled me for the appt. I arrived an hour late and they still fit After the second call in to have them order the airbag recall parts they finally scheduled me for the appt. I arrived an hour late and they still fit me In which was great! However, they didn't reset the airbag sensor in my dash board and only the dealership can do this because of the recall. After waiting on hold for way too long to address the issue I finally had to disconnect. They need an option to receive a return call I guess and now I'll have to set yet another appt for this at a later date. More
Great buying experience! Dylan was our sales person. Very personable, knowledgeable about the vehicles we test drove. He made it his business to find our perfect match and be Dylan was our sales person. Very personable, knowledgeable about the vehicles we test drove. He made it his business to find our perfect match and best deal. Highly recommend asking for Dylan if you are headed to Dick Hannah Honda. More
Excellent! Shawn was great! Very professional and competent staff. My car was ready in less time than estimated. Great experience. Nice waiting area and it cost Shawn was great! Very professional and competent staff. My car was ready in less time than estimated. Great experience. Nice waiting area and it cost less than estimated! More
Good job Good comprehensive oil change. Kinda spendy, not like the quick change garages, but they check everything and don't recommend services to make extra m Good comprehensive oil change. Kinda spendy, not like the quick change garages, but they check everything and don't recommend services to make extra money. More
Great sales agent Rachel Trent, the sales agent, was incredibly helpful, patient, and thoughtful. We were a difficult sale, asking for multiple vehicles over multiple l Rachel Trent, the sales agent, was incredibly helpful, patient, and thoughtful. We were a difficult sale, asking for multiple vehicles over multiple lots. We even left and came back. Dick Hannah owes this sake 100% to Rachel's patience, demeanor, and diligence. More
Awesome customer service Dylan was awesome! This was my first time buying a new car and I definitely didn't feel the stress with pushy salesmen people have warned about. Give Dylan was awesome! This was my first time buying a new car and I definitely didn't feel the stress with pushy salesmen people have warned about. Give him 10/5 gold stars :) More
Great Experience We came into get an oil change done and met Richard. He spoke to us about the vehicle exchange program. We were considering buying another vehicle but We came into get an oil change done and met Richard. He spoke to us about the vehicle exchange program. We were considering buying another vehicle but didn't have plans to actually leave with one that day, but that's what happened. We bought a beautiful used car and didn't feel like we were pressured in the process. Richard was an outstanding sales agent for us and I'm sending my daughter and son in law to see him next week! Thank you Richard for being so awesome, we will be coming to see you when we are ready for our next vehicle purchase! Jim & Lisa Clark More
Nick Barnes is the best! I came from Portland to Dick Hannah because of my expierence with Nick Barnes. Very helpful & knowledgeable. Best experience I've ever had at a dealer I came from Portland to Dick Hannah because of my expierence with Nick Barnes. Very helpful & knowledgeable. Best experience I've ever had at a dealership because of Nick! More
Outstanding Experience! I always have an outstanding experience when I go to Dick Hannah Honda to have my car fixed! Jeff Munson is an asset to the company. He is always read I always have an outstanding experience when I go to Dick Hannah Honda to have my car fixed! Jeff Munson is an asset to the company. He is always ready to listen and help me in a very professional way! Indeed he loves helping people! More