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Dick Hannah Honda

Vancouver, WA

4.8
1,528 Reviews

3321 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,528 reviews

May 28, 2017

Great experience with Norine -Ke Norine was very helpful getting me the car i wanted with amazing price. She was really nice and patient. She works really hard to get the perfect car More

by KE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norine LeCroy
Jun 12, 2017 -

Dick Hannah Honda responded

Thanks for choosing Dick Hannah Honda! Norine and our team hope you are enjoying your vehicle. Thank you - Mike Phillips, GM

May 28, 2017

Great Car, Great Management I'm very happy with my car... my experience not so much! Although the sales manager Nick F did correct the issue and speak to the sales associate abou More

by Accordmomhello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick General Sales Manager, Chris Nelson, Dylan Connell, Travis Weitz
Jun 12, 2017 -

Dick Hannah Honda responded

We are very sorry to hear about your experience and take your feedback seriously. We are happy to hear that Nick was able to address the situation and please know we have also shared this with our entire management team. Thank you - Mike Phillips, GM

May 26, 2017

Justin Green was great. Very quick and relaxing experience. Great experience from start to finish. It was easy and low pressure. Got the car I wanted at a great price. I'll defiantly be back. More

by Kendra Maheras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Jordan Green, Justin Green
Jun 12, 2017 -

Dick Hannah Honda responded

Thank you for sharing your experience with Justin and our team! We hope you are loving your new car! - Mike Phillips, GM

May 23, 2017

Not as great as Dick Hannah Acura Had service performed at Dick Hannah Acura and they were great so I thought I would use Dick Hannah Honda for my wife's newly purchased used Honda. Ce More

by Rm302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck
May 31, 2017 -

Dick Hannah Honda responded

We appreciate you choosing Dick Hannah Honda for service on your wife's Honda and are very sorry to hear about your experience. We thank you for bringing it to our attention and would love the opportunity for our Service Director to speak to you directly. We also would like to show you a better experience and would like to offer you to come back and allow us to wash your vehicle at your convenience. You can reach Service Director, Alex Bassett, at 360-944-3310. Thank you and we do sincerely apologize.

May 23, 2017

Faster than quoted time Went in for my first maintenance service. Employees were friendly. Explained what they were doing to my car. Quoted me a time. Had a waiting area. The More

by kwentoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Jun 12, 2017 -

Dick Hannah Honda responded

Thank you for choosing us for your first maintenance service! We appreciate your review! - Mike Phillips, GM

May 23, 2017

Ben Mckechure - Great Salesman We spent most of the day searching for cars. Every dealership treated us like a piece of meat, absolutely discouraging. Ben was great. He actually did More

by ScottyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben McKechure
Jun 12, 2017 -

Dick Hannah Honda responded

We are sorry to hear about your car shopping experience but appreciate you coming to Dick Hannah Honda and allowing Ben to earn your business! We hope you and your family are enjoying your new vehicle. Thank you! - Mike Phillips, GM

May 21, 2017

Great customer service - our 2nd purchase from dealership Your customer sales rep Norine LeCroy was a pleasure to work with. Initially contacted her via email, she found the car we requested and she set up a More

by bosoak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norine LeCroy
Jun 12, 2017 -

Dick Hannah Honda responded

Thank you for allowing Norine to earn your business! We appreciate you sharing your experience and wish you many miles of smiles. - Mike Phillips, GM

May 21, 2017

Solid 12-yr experience, and nearly a repeat customer We just sold our Honda Element that we bought from Dick Hannah Honda in 2005. All our service was with Dick Hannah Honda over these ~12 yrs. That's mo More

by rag12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Jun 12, 2017 -

Dick Hannah Honda responded

Thank you so much for your loyalty to Dick Hannah and for allowing us the opportunity to assist you with your new vehicle search. We appreciate you sharing your experience with our Honda team and Collision Center as well. We share your opinion on the Element! :) Thank you again - Mike Phillips, GM

May 20, 2017

Outstanding salesman Nick Barnes Nick Barnes was an outstanding sales person i highly recommend him to anyone looking for car in Portland and Vancouver area HE IS ALSO HANDSOME AS HEC More

by Marilyn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes , Chris Nelson
Jun 12, 2017 -

Dick Hannah Honda responded

Nick, Milton and our entire Honda team thank you for your kind review! Enjoy your new Jag and never hesitate to contact us if you have any questions! - Mike Phillips, GM

May 20, 2017

Accolades Hi Scott Doyle/Nick(general sales manager) Eddie/Milton , I am an 84 yr. old senior who has purchased more new cars than I can remember. I ha More

by kost55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Doyle, Eddie Ewis
Jun 12, 2017 -

Dick Hannah Honda responded

Thank you so very much for your review! We love to hear Scott could make the buying experience FUN! All of us at Dick Hannah Honda thank you for choosing us. - Mike Phillips, GM

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