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Dick Hannah Honda

Vancouver, WA

4.8
1,528 Reviews

3321 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,528 reviews

July 26, 2017

Dick Hannah Vancouver Worked with Travis from internet sales. He was very nice, low pressure, took us on a couple test drives and made the numbers work to get us into a 201 More

by Chris Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in finance., Travis Weitz
Aug 10, 2017 -

Dick Hannah Honda responded

Congratulations on your new Civic! The Civic is fantastic and we hope you enjoy it for years to come! Travis and our team wish you miles of smiles - Mike Phillips, GM

July 20, 2017

Standard maintenance 2010 Honda Civic Hybrid The service work at Dick Hannah Honda is impeccable. Not just a service work but the service managers and customer interactions are Beyond expectation More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Archuleta
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you very much for sharing this! We appreciate your kind words about our team. - Mike Phillips, GM

July 20, 2017

Dick Hannah Honda Service is Top Notch! Service Advisor Che Haluapo is knowledgeable, friendly and easy to work with! Che always gives A+ service! Che is awesome! For sure "Believe in Nice!" More

by Linda R Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Haluapo
Aug 10, 2017 -

Dick Hannah Honda responded

Thanks for choosing Che and our Service Team! It is great to hear your feedback! - Mike Phillips, GM

July 15, 2017

Great service Love that everyone is always helpful. I am always able to schedule an appointment within a few days. Very good customer service with emails and textin More

by KarenA43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Kyle
Aug 10, 2017 -

Dick Hannah Honda responded

Darin and our Team appreciate you choosing us for your Service needs!! We love to hear you enjoy the communication as well. - Mike Phillips, GM

July 15, 2017

Service Dept is unreliable We took in our CR-V when air condition started blowing warm air. First trip there they assured us problem was fixed. The problem was not fixed and we More

by Consumer #42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Maunu, Michele Archuleta
Jul 18, 2017 -

Dick Hannah Honda responded

Hi, Thank you for contacting us about your recent visit to our service department. Our Service Director, Alex Bassett, will be reaching out to you this afternoon to address your concerns. Thank you and we do sincerely apologize.

July 13, 2017

Costco Deal on 2017 CR-V Honored Here! Salesman duo team (thank you John/Ben) worked well together: very respectful. Making fair purchase went extremely well: no games! Dealership in gen More

by Columbia Gorge Hiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rodeman, John Lehman, Ben McKechnie
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you for sharing your experience and your feedback as well. We appreciate your comments about the paperwork time, it is important feedback as we are always working on ways to improve the buying process. John, Ben, Noah and all of us here hope you enjoy your CR-V for many years to come. - Mike Phillips, GM

July 08, 2017

Very easy process. Scot was awesome! Scott was helpful every step of the buying process. Mostly, I was given great confidence that whenever I need help with the technology he is available More

by David14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Doyle, Mya Gaede
Aug 10, 2017 -

Dick Hannah Honda responded

It is great to hear that you enjoyed the way Scott and our team do business! You are always welcome to back in or call us if you need any assistance with your new technology! Thank you - Mike Phillips, GM

July 06, 2017

Nate the great If you are the head of a department or are otherwise in charge of supervision, you don't need to evaluate mr Nathan Rodeman. He's completely dialed i More

by Metro booming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Rodeman
Aug 10, 2017 -

Dick Hannah Honda responded

Thank you for the glowing review about Nathan! He is a fantastic part of our Honda team! Thank you for choosing us - Mike Phillips, GM

July 06, 2017

My first new car part 1 I arrived at the Dick Hannah Honda store not knowing if I could qualify for a vehicle. I was greeted by a tent full of hawking sales people that were More

by Car Shopping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Horne
Aug 10, 2017 -

Dick Hannah Honda responded

We are glad Richard, Nathan and our team were able to assist you and help you take home your new car! We appreciate the opportunity! - Mike Phillips, GM

July 02, 2017

It's all about Paul Paul took a lot of time with us - teaching us, explaining the features of the RAV-4, and answering my millions of questions for two weeks! He listen More

by Karen Lawler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nickolas
Jul 06, 2017 -

Dick Hannah Honda responded

Thank you for your review! Paul is a fantastice part of our Honda family and we enjoy hearing your experience with him. Congratulations on your new Rav-4! - Mike Phillips, GM

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