
Dick Hannah Honda
Vancouver, WA
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Great experience, honest, no scams, no baits, We loved our car! The folks at the dealership are professional and honest which is the most important thing when it comes to big purchases like a car. We loved our car! The folks at the dealership are professional and honest which is the most important thing when it comes to big purchases like a car. I drove from Seattle to Vancouver to buy my first Honda. First Travis was super helpful and fast in finalizing the negotiation which took less than 30 min on a chatting window and couple of phone conversations to confirm everything. More
Love our new car! We were comparison shopping, not intending to decide that day. Travis W., our salesperson, was very informative, not "pushy", and gave us space to ta We were comparison shopping, not intending to decide that day. Travis W., our salesperson, was very informative, not "pushy", and gave us space to talk, and then - decide. This is our second purchase from the Dick Hannah dealerships- both have been hassle-free, and we are very happy with our vehicles. More
Terrific Experience! We had an awesome experience with Mike Melnick last Saturday; we liked him so much we bought a car from him! (The Civic Coupe, in white.) He was an ab We had an awesome experience with Mike Melnick last Saturday; we liked him so much we bought a car from him! (The Civic Coupe, in white.) He was an absolute pleasure to work with -- very knowledge about the vehicle, thorough and clear in his descriptions, and considerate of my understanding. I also appreciated his sense of humor -- you've got to have fun with what you're doing, or time stands still. I particularly appreciate the follow-up emails with links to how-to video clips. There is a lot to take in all at once, so they are helpful prompts for making sure I'm clear on different features of the car. In addition, Mike has offered to meet with me a second time to go over any technical details that may have been lost in translation. The car has a lot of capabilities, and I want to make sure I am using all of them (unlike some cell phones ...) Thanks again, Mike - for everything! Jodi Blackwood More
Excellent Scott Doyle was very friendly, straightforward and responsive to my questions. I highly recommend him to others, especially if you are purchasing thro Scott Doyle was very friendly, straightforward and responsive to my questions. I highly recommend him to others, especially if you are purchasing through a buying program. More
It was a pleasure! Scott Doyle was wonderful to work with. I appreciated his direct communication style and his ability to connect with the customer. Scott listened to w Scott Doyle was wonderful to work with. I appreciated his direct communication style and his ability to connect with the customer. Scott listened to what I needed and was very accommodating. More
Excellent customer service The best customer service. Not your typical auto dealership . No pressure sales....want to make sure that the customer is taken care of and I did fee The best customer service. Not your typical auto dealership . No pressure sales....want to make sure that the customer is taken care of and I did feel that. I definitely would recommend Dick Hannah auto sales as a dealership that has its customer needs is first. Shannon thank you for professional and caring service. More
I am so impressed with the whole process, start to finish! My experience with this dealership has been so incredibly positive. I found Scott Doyle the sales person to really care about making you feel confiden My experience with this dealership has been so incredibly positive. I found Scott Doyle the sales person to really care about making you feel confident that he is going the extra mile to make sure you are completely happy with the deal you are getting and explains the process step by step. I observed him stopping to ask other customers if they were being helped, or if he could get them anything, as he was walking across the showroom. The manager Scott Hegney, was so friendly and helpful, on the phone before I even went into the dealership, and came to introduce himself to me when i arrived. I felt like we were already friends. I also would like to thank Noah Rodeman in finance dept. for obliging me in my requests and making a deal I felt was more than fair. I have bought several new cars in my life and must say this is the best experience yet. I will only come here for my car needs from here on out. Thank you all for a wonderful car, wonderful deal and wonderful experience! More
Perfect buying experience Thanks for your help, Scott D. and Paul! This was my first time buying a new luxury vehicle so I was nervous. Scott made me feel at ease and was goo Thanks for your help, Scott D. and Paul! This was my first time buying a new luxury vehicle so I was nervous. Scott made me feel at ease and was good at reading the type of experience I needed. I came in knowing which vehicle I wanted with three young kids in tow. He sensed that my priority was to complete the purchase as quickly as possible and he catered exactly to that need, giving me accurate time estimates for each stage in the process. Even though I had been researching the 2017 Pilot for a while, I still had a few questions like the clearance dimension. I was impressed that he had all this minutia and product knowledge at the top of his brain. Paul the finance guy was awesome and also helped me expedite the process so we could load up the kids in our new Pilot and get out of there. Even though he was fast, he connected with me as a person and we even joked around a bit about the old days. He was diligent about ensuring that I understand how all the financial and insurance pieces fit together. I would definitely recommend Dick Hannah Honda, especially if you're wary of the stereotypical high pressure sales scenario. Honda automobiles are a cut above in my opinion, just like this dealership and the employees I worked with. More
Great Thank you Darnell for getting me in my first car. I would recommend dick Hannah Honda to anyone who needs a vehicle. Thank you again Thank you Darnell for getting me in my first car. I would recommend dick Hannah Honda to anyone who needs a vehicle. Thank you again More
Great customer service without the pressure I recently purchased my 3rd car from Dick Hannah. Scott was great and made the process painless. I picked out the car I wanted and got preapproved onl I recently purchased my 3rd car from Dick Hannah. Scott was great and made the process painless. I picked out the car I wanted and got preapproved online. Scott was great with going over where everything was in the car before my test drive. He gave me additional options but I never felt forced to upgrade anything in this car and took my no when I didn't want an upgrade. He also worked hard to get me the lowest monthly payment he could. I ended up driving away in a nice 2014 Kia Sportage with everything I was looking for and more! This is the nicest car I've ever owned. I will definitely keep buying cars here! More