
Dick Hannah Honda
Vancouver, WA
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A Great Experience We bought a Mazda MPV about two weeks ago. Nick Barnes was a great sales man. He was very patient while waiting for us to decide on which car we were We bought a Mazda MPV about two weeks ago. Nick Barnes was a great sales man. He was very patient while waiting for us to decide on which car we were going home with. We decided to go with a van. It's a great vehicle and very spacious. We ended up with a flat tire the other day and realized we had the wrong tool for the lugnuts. They were very small lug nuts and needed a special tool. Our tire iron wasn't going to work. We called Nick Barnes after triple A wasn't able to assist with the tire change and he got us in touch with Shawn Bonebrake. Shawn not only changed the tire for us he also had it washed and sent us on our way with the right tool free of charge. It was an overall great experience with Dick Hannah's crew and we are very thankful for their help. More
Amesome Experience I was grateful for the ease of the purchase. I had been looking for 6+weeks for the right vehicle at the right price. Scott was able to get me what I I was grateful for the ease of the purchase. I had been looking for 6+weeks for the right vehicle at the right price. Scott was able to get me what I wanted. More
Upfront, honest and informative! Scott was someone who provided an excellent experience. He truly listened to what I was looking for and continued to check-in with me to make sure my Scott was someone who provided an excellent experience. He truly listened to what I was looking for and continued to check-in with me to make sure my needs were being met. Scott provided a variety of options and advice based on what I told him. I am thankful for all his help and the ease of this buying experience. More
Reaping the Rewards of Patience I spent the past few weeks looking for good Honda Fits that would meet my needs and budget. I live in Portland, near a ton of rather sketchy dealersh I spent the past few weeks looking for good Honda Fits that would meet my needs and budget. I live in Portland, near a ton of rather sketchy dealerships near 82nd. I checked out a few, but they were all damaged somehow and that did not make me confident. Although it was a little further out, the selection, price and quality more than make up for the drive. Travis was friendly and communicative and I emailed a bit prior to arrival. Once I arrived, someone else was deep in the process of getting the car we wanted. We had little choice but to wait to see what would ultimately happen - in our case it was probably over an hour of waiting - but there wasn't much Travis could do except offer some conversation as the previous prospective buyer was researching more deeply. In the end, the car didn't work for their needs, so we jumped out and gave it a test drive with Travis as soon as we could. The car ran great and it felt like it was practically a new car. After deciding to go for it, we were then passed along to Chris Nelson to go over financing options. I didn't think I would be able to get a good deal by financing, but Chris and Travis were able to customize a plan for us that met all of our needs handily. Although the price might be a tiny but higher than those on 82nd in Portland, the peace of mind that comes with a large local dealer than can also offer warranties makes up for any minor difference in price. I encourage anyone looking for cars sold by Dick Hannah to come on by and give them a look and see if they can find a car and deal that is right for them. More
Helpful Michael Melnick was awesome and very knowledgeable. Never had a dull moment he answered all our questions very well. Very smart and a very good dealer Michael Melnick was awesome and very knowledgeable. Never had a dull moment he answered all our questions very well. Very smart and a very good dealer. Of course i will recommend him tomy family and friends. Thank you so much Mr. Michael Melnick for a job well done! Now i have a 2017 Honda Civic LX and my first time to own a Honda. Thanks again Dick Hannah More
Awesome deal! Nick was very personable. I got a great deal and was able to turn over negative equity which was so important to me. Love the Honda Civic EX. All t Nick was very personable. I got a great deal and was able to turn over negative equity which was so important to me. Love the Honda Civic EX. All the bells and whistles I wanted and didn't even have to ask for. Very happy! More
Excellent customer service My experience buying my Honda Civic was very positive. Billy Carver was my sales rep and took his time with me and answered all my questions. I like t My experience buying my Honda Civic was very positive. Billy Carver was my sales rep and took his time with me and answered all my questions. I like that part of the service is to walk through how the different things in the car work and that Billy set up my phone, etc in my new car. More
Attentive, knowledgeable, sincere customer service☡ Terrific Experience!" - I agree with Jodi. I must repeat her accolades. I had an awesome experience with Mike Melnick last Saturday; I liked him so Terrific Experience!" - I agree with Jodi. I must repeat her accolades. I had an awesome experience with Mike Melnick last Saturday; I liked him so much I bought a car from him! (The Fit EX, in sikver.) He was an absolute pleasure to work with -- very knowledge about the vehicle, thorough and clear in his descriptions, and considerate of my understanding. I also appreciated his sense of humor -- you've got to have fun with what you're doing, or time stands still. I particularly appreciate the follow-up emails with links to how-to video clips. There is a lot to take in all at once, so they are helpful prompts for making sure I'm clear on different features of the car. In addition, Mike has offered to meet with me again to go over any technical details that may have been lost in translation. The car has a lot of capabilities, and I want to make sure I am using all of them. Thanks again, Mike - you deserve a raise 💲 More
I would recommend this Dealership. Employees at Dick Hannah are a lot of help, they make sure you understand everything and don't rush the process. I worked with Scott Doyle, he gave go Employees at Dick Hannah are a lot of help, they make sure you understand everything and don't rush the process. I worked with Scott Doyle, he gave good advice on warrenties and car maintanance. More
Go somewhere else Part 2. Yeah, they added $225 to the MSRP at final negotiation without me noticing...my bad...but worse is the fact that no matter what I do I cannot Part 2. Yeah, they added $225 to the MSRP at final negotiation without me noticing...my bad...but worse is the fact that no matter what I do I cannot get rid of the Dick Hannah SPAM I encounter nearly everywhere I go on the internet. Extremely annoying. More