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Dick Hannah Honda
Vancouver, WA
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The buying experience at Dick Hannah Honda was fairly smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealer smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealers get the old out ready for the new so you have a better chance at the deal you want. To be honest I really could not negotiate lower than the $14,988 asking price for overall condition was a good deal. Even at that price they are still making there cut.KBB was around $17K at dealer retail. The two sales guys were really comfortable to work with, no pressure and had a easier time working with them than many I have dealt with before. Like any dealer you need to go in with some sort of plan, do a little homework first. More
i took my car to the collision center there and the had my car for 8 days to due repairs that should have been done in 4. when i picked my car up the repairs were not done completely and now my car has t my car for 8 days to due repairs that should have been done in 4. when i picked my car up the repairs were not done completely and now my car has to go back for 4-5 more days. i have went as far as talking to jason hannah- however nothing has been done for me except them offering to pay for a rental car which is like $10 a day WOW!!!! next i will be talking to a lawyer. and i have taken pictures of everything. also i purchased the car there and we had to speak with i think 4 managers before we were able to purchase the car for what the sales man told us the car cost. when it came to paper work the wanted like thousands of dollars more. just another way to rip people off- i guess they were hoping we wouldnt notice or read the paper work before signing. guess again. More
NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst dealership!!! The sales person we dealt with Pete, promised all kinds of extras, (oil changes, NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst dealership!!! The sales person we dealt with Pete, promised all kinds of extras, (oil changes, free gas, remote start and so on) but after we signed the paperwork and asked about how to go about using the extras we thought we were receiving they were non existent. Then they never got us our plates, we had to go to DMV and do all the paperwork again. We tried to contact Brian @#%^#son numerous times and he would never return our calls or e-mails. When we finally did get a hold of him he told us he never had a phone message or got our e-mails forwarded from another employee. We had the car for three days and the maintenance required light came on, we contacted Brian @#%^#son again and told us to bring it in. When we finally got to the dealership (2 hour drive) the service dept was closed all day. NEVER USE THIS DEALERSHIP!!!!!!! More