Dick Hannah Honda
Vancouver, WA
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Was a very pleasant experience and would recommend them to someone else. I got the car I wanted and the monthly payment I wanted. Only wish I would've gotten bluebook value for my trade-in. Take what yo to someone else. I got the car I wanted and the monthly payment I wanted. Only wish I would've gotten bluebook value for my trade-in. Take what you can get though. Staff was very friendly and all went out of their way to help. Was 4 very long hours there, wish it could of gone faster but that's what you get when you go to a dealership these days. More
I would not recommend this Honda dealership to anyone. As soon as I set foot on the lot they used high pressure sales tactics to get you to buy a vehicle. I went back another day ready to deal and reache As soon as I set foot on the lot they used high pressure sales tactics to get you to buy a vehicle. I went back another day ready to deal and reached an agreed upon price. They tried to change the price on me a couple of hundred dollars during the signing process and tried to trick me into signing a form to buy the $500 all weather mats the salesman said were included. I was very surprised when I picked up the van that ther mats were missing even though they were on the supplemental dealer sticker. I went through several levels of management to protest but got the run-around and gave me the story they were included only on the "higher end models." They also messed up the paperwork and I had to come in and resign it again and it took over a month for them to order the car even though they said it would take a couple of weeks to get. So in summary if you go to Dick Hannah "caveat emptor." More
The buying experience at Dick Hannah Honda was fairly smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealer smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealers get the old out ready for the new so you have a better chance at the deal you want. To be honest I really could not negotiate lower than the $14,988 asking price for overall condition was a good deal. Even at that price they are still making there cut.KBB was around $17K at dealer retail. The two sales guys were really comfortable to work with, no pressure and had a easier time working with them than many I have dealt with before. Like any dealer you need to go in with some sort of plan, do a little homework first. More
i took my car to the collision center there and the had my car for 8 days to due repairs that should have been done in 4. when i picked my car up the repairs were not done completely and now my car has t my car for 8 days to due repairs that should have been done in 4. when i picked my car up the repairs were not done completely and now my car has to go back for 4-5 more days. i have went as far as talking to jason hannah- however nothing has been done for me except them offering to pay for a rental car which is like $10 a day WOW!!!! next i will be talking to a lawyer. and i have taken pictures of everything. also i purchased the car there and we had to speak with i think 4 managers before we were able to purchase the car for what the sales man told us the car cost. when it came to paper work the wanted like thousands of dollars more. just another way to rip people off- i guess they were hoping we wouldnt notice or read the paper work before signing. guess again. More
NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst dealership!!! The sales person we dealt with Pete, promised all kinds of extras, (oil changes, NEVER USE THIS DEALERSHIP!!!!!!!! The absolute worst dealership!!! The sales person we dealt with Pete, promised all kinds of extras, (oil changes, free gas, remote start and so on) but after we signed the paperwork and asked about how to go about using the extras we thought we were receiving they were non existent. Then they never got us our plates, we had to go to DMV and do all the paperwork again. We tried to contact Brian @#%^#son numerous times and he would never return our calls or e-mails. When we finally did get a hold of him he told us he never had a phone message or got our e-mails forwarded from another employee. We had the car for three days and the maintenance required light came on, we contacted Brian @#%^#son again and told us to bring it in. When we finally got to the dealership (2 hour drive) the service dept was closed all day. NEVER USE THIS DEALERSHIP!!!!!!! More