Dick Hannah Honda

This was a great car buying experience. The internet VIP sales department was great - there was no pressure to buy. I test drove a CRV on Saturday, but wasn't sure. I came back on Sunday, test drove a dif sales department was great - there was no pressure to buy. I test drove a CRV on Saturday, but wasn't sure. I came back on Sunday, test drove a different CRV and decided the first one was the one I wanted. We test drove the original auto again and then made our 'deal'. I paid what the internet indicated is the typical cost in our area. I am very happy with the whole process. Kevin was friendly, courteous, and willing to go the extra mile for us. What a great salesman! More

I was looking to get out of my audi that was about to go finish its last leg in its factory warranty and wanted to get into a more reliable car. I requested a quote online and was contacted within minutes finish its last leg in its factory warranty and wanted to get into a more reliable car. I requested a quote online and was contacted within minutes from the internet department where the process of buying was explained to me. I got other online quotes from dealers in the area which were equal or more than what I got from Dick Hannah. I drove to the lot that night and was greeted kindly by all members of staff there. My test drive began at 7:30 and after finding the car I wanted, in the colour I wanted, we began to make a deal. It was by far the easiest car-buying experience I have ever had, and I got a heck of a deal. The team at Dick Hannah takes the "sales person" out of car sales person, they are a genuine, down to earth group looking to help you rather than hassle you. Not to mention, they stuck around until 11:00pm while they met my every request. Thanks Guys! p.s. never buy a vehicle from sunset audi :). More

Best car buying experience possible. Kevin helped me find the car that I wanted, at the price I wanted with no pressure. I had been to other dealers (Ron Tonkin) and they were more concerned with selling me the car that I wanted, at the price I wanted with no pressure. I had been to other dealers (Ron Tonkin) and they were more concerned with selling me ANY car. Kevin found the exact car I wanted and genuinely helped me. It was a great experience and I would recommend this place to anyone. More

After working with Joe from DH Honda's VIP (Internet) Support Staff team and getting quotes on the vehicles we were interested in, we took a trip to the dealership to see them for ourselves. Our sales re Support Staff team and getting quotes on the vehicles we were interested in, we took a trip to the dealership to see them for ourselves. Our sales rep. Jordache couldn't have done a better job of answering our questions, showing us what we wanted to see and never giving us the 'hard sell' that we thought would be impossible to avoid (and that would have sent us moving along to the next dealership rather than making our purchase on the spot). The only time we felt any pressure during our visit was at the very end of our purchase, when we had to insist a few times too many that we REALLY weren't interested in any add-ons/extended warranties. Overall though, the staff did a good job of being able to see that we had done our research, knew what we wanted, and really didn't want to feel like we were being pressured or upsold. In addition to the fair prices and great service, DH's "Customer for Life" program is unlike anything I've encountered from a car dealer. Both my partner and I were blown away by the offer of free tire replacement for the life of our vehicle! It's nice to see there are still businesses that understand how important it is to their customers to feel appreciated for bringing them their business. We had a long list of dealers we could have visited yesterday, but because of the way the folks at DH treated us, they ended up being our first and only stop. More

Not only did we get a great price on our new Honda (DH's online quote was $1,000 lower than the next lowest quote we received and the price didn't mysteriously change once we got to the dealership), but eve online quote was $1,000 lower than the next lowest quote we received and the price didn't mysteriously change once we got to the dealership), but everyone we worked with at the dealership was professional, friendly, thorough and totally accommodating. Jordache, our sales rep., couldn't have been better about recognizing the type of service we wanted and though he answered all our questions, went over every detail of our purchase and presented us with all kinds of options, he never pushed us or gave us a 'hard sell' If he had, DH probably would have lost our business. Instead we were shown the cars we had expressed interest in during our previous email contact, took a test drive, and left the same day with a new car. We were also very impressed with DH's "Customer For Life" service -- free car washes and tire replacement for the life of the vehicle? Seriously? These are the types of 'little things' that most places wouldn't think of doing because they don't have to. The fact that Dick Hannah offers them showed me that they recognize the importance of building relationships with their customers, not just making sales; something I try to do every day in my own business. I would absolutely return to Dick Hannah for my next car, and would recommend them as a first stop when looking for a vehicle. More

Kevin is great, very helpful and gave me the best car buying experience. I hate going to dealers, but DH was different. I didn't feel pressured and Kevin genuinely wanted to help me find the right car. buying experience. I hate going to dealers, but DH was different. I didn't feel pressured and Kevin genuinely wanted to help me find the right car. I had been to Ron Tonkin and wasn't impressed. More

Hau was very pleasant to work with. We have bought two cars from Dick Hannah in the past and look forward to returning very soon for our third! I would not go anywhere else to buy a car. Everyone at Dick cars from Dick Hannah in the past and look forward to returning very soon for our third! I would not go anywhere else to buy a car. Everyone at Dick Hannah is very upfront and easy to work with. Thank you Dick Hannah!! More

Was a very pleasant experience and would recommend them to someone else. I got the car I wanted and the monthly payment I wanted. Only wish I would've gotten bluebook value for my trade-in. Take what yo to someone else. I got the car I wanted and the monthly payment I wanted. Only wish I would've gotten bluebook value for my trade-in. Take what you can get though. Staff was very friendly and all went out of their way to help. Was 4 very long hours there, wish it could of gone faster but that's what you get when you go to a dealership these days. More

I would not recommend this Honda dealership to anyone. As soon as I set foot on the lot they used high pressure sales tactics to get you to buy a vehicle. I went back another day ready to deal and reache As soon as I set foot on the lot they used high pressure sales tactics to get you to buy a vehicle. I went back another day ready to deal and reached an agreed upon price. They tried to change the price on me a couple of hundred dollars during the signing process and tried to trick me into signing a form to buy the $500 all weather mats the salesman said were included. I was very surprised when I picked up the van that ther mats were missing even though they were on the supplemental dealer sticker. I went through several levels of management to protest but got the run-around and gave me the story they were included only on the "higher end models." They also messed up the paperwork and I had to come in and resign it again and it took over a month for them to order the car even though they said it would take a couple of weeks to get. So in summary if you go to Dick Hannah "caveat emptor." More

The buying experience at Dick Hannah Honda was fairly smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealer smooth. I purchased a 2004 Subaru Forester X, so this being a used vehicle you want to get a fair to good deal. I chose October being a month dealers get the old out ready for the new so you have a better chance at the deal you want. To be honest I really could not negotiate lower than the $14,988 asking price for overall condition was a good deal. Even at that price they are still making there cut.KBB was around $17K at dealer retail. The two sales guys were really comfortable to work with, no pressure and had a easier time working with them than many I have dealt with before. Like any dealer you need to go in with some sort of plan, do a little homework first. More