Dick Hannah Honda
Vancouver, WA
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The rating says it all. Saeed Anwar at Dick Hannah Honda has got to be one of the friendliest and most honest Honda sales persons I have ever met. So were the others at Dick Hannah's. He made the Internet has got to be one of the friendliest and most honest Honda sales persons I have ever met. So were the others at Dick Hannah's. He made the Internet purchase through Carsdirect.com smooth and painless, true to the online company's original mission statement. I would have given up on Honda had it not been for him restoring faith in civility and good humanship, after some less than satisfactory experiences with Honda dealerships in the Puget Sound, in particular, West Hills Honda of Bremerton (see my other review). Although their location is rather far from the rest of the state, they are well worth it once you know which model and specs you want, especially if they have the vehicle in stock. It wouldn't be surprising if other dealers in the state obtain vehicles from them in trade to meet their customers' choices, only to sell to them at a higher profit. Their service facilities are top notch and customer courtesy is well implemented throughout. One can almost sense the family-run style business atmosphere and you get the impression that employees are actually satisfied working there. More
I am very happy with my recent purchase experience at I am very happy with my recent purchase experience at Dick Hannah Honda. I said I would never buy a vehicle from a dealer but wanted a quality car I am very happy with my recent purchase experience at Dick Hannah Honda. I said I would never buy a vehicle from a dealer but wanted a quality car that gets descent gas mileage for my work commute. I was not having much luck finding one on my own so I regretfully went shopping dealers. I met Marcus at Dick Hannah and was pleasantly surprised with him. He went out of his way to help me get the perfect car that I can be proud to drive. I am saving more than twice the money on fuel and I got an amazing deal! More
My wife and I had a GREAT experience with Scott Doyle at Dick Hannah Honda. He was polite, respectful, courteous, and genuinely wanted to help us. Scott went over and above the call of duty to help us fin Dick Hannah Honda. He was polite, respectful, courteous, and genuinely wanted to help us. Scott went over and above the call of duty to help us find the car we wanted. At one point, he drove all the way to another dealer in Portland (during rush hour) to pick up a car for us to test drive. WOW! Even when we left Dick Hannah to "think about it", Scott never pressured or "guilted" us into buying the car... he was very professional and pleasant the whole time (which is more than I can say about the manager, who was kind of rude and tried to make us feel guilty about not buying the car). But Scott was awesome and we ended up coming back the next day to buy the car because we were so impressed with how Scott treated us (and it was also a great car at a good price). If it wasn't for Scott's great attitude and all his help and hard work, we may not have bought the car and just gone somewhere else. But Scott really made the difference and we can't thank him enough for all his help; he is hands down the BEST salesman I've ever interacted with. Thank you Scott Doyle! More
Well, I finally decided that it was time to park my gas guzzling SUV and move to a decent econobox type car. I know people have always said that Honda's get good gas mileage and will go forever, but I've guzzling SUV and move to a decent econobox type car. I know people have always said that Honda's get good gas mileage and will go forever, but I've never owned a Honda. I've always been a 'Buy USA' type of guy. I didn't know what to expect, but I decided to do a little internet research and see what type of inventory was available. By the time it was all said and done, I was looking at a few Honda's at the DickHannah auto mall. I met with Marcus Amicci who was a very well polished sales guy. He taught me a lot about the cars they had and really helped me get over my barrier that has stopped my from buying foreign cars in the past. The whole process was great and I'm incredibly happy with the car. I was impressed with his knowledge and how he really helped me turn the corner. If you're going to get a Honda, talk to Marcus and he can teach you a thing or two. More
We just bought a new 2008 Honda CR-V from Dick Hannah last week and the whole process was very smooth and comfortable. The sales person, Saeed Anwar was extremely helpful and not pushy at all. He had som last week and the whole process was very smooth and comfortable. The sales person, Saeed Anwar was extremely helpful and not pushy at all. He had some great offers for me and helped me to bring my monthly car payment to match my budget. Saeed was extremely knowledgeble regarding autos and the unique features of each model and brand we were looking for and found us the appropriate match. Traveling in this CR-V has been very comfortable and relaxing. I would like to recommend the vehicle, the salesperson and the entire dealership to everyone. More
We just purchased our 3rd truck for our business, but this is the first one bought from Dick Hanna and Saeed Anwar, our salesman. They were awesome, efficient, friendly, helpful, and honestly concerned w this is the first one bought from Dick Hanna and Saeed Anwar, our salesman. They were awesome, efficient, friendly, helpful, and honestly concerned with us getting exactly what we needed. Saeed met us exactly where we were at, understanding our situation...and he even played with our son! He made the process go quickly and as painlessly as I have ever seen in all my car/truck buying days. Everyone there treated us with the utmost respect and we really didn't feel like we were in a "Car Dealership" (you know what I mean), I never felt like I was being scammed by a slimy salesperson. This was a most pleasant experience. Many thanks and happy returns to all there! More
I purchase a Honda Fit from another dealer in the Portland area. They didn't have any on site but it was the same with all the other dealers. I took there advice and put down a deposit to get the nex Portland area. They didn't have any on site but it was the same with all the other dealers. I took there advice and put down a deposit to get the next one that arrived. 3 moths later, no car. I finally got tired of waiting and started calling the other dealers in Portland. When I got to Dick Hannah, I spoke with Chris Taylor. He understood my frustrations, apparently this is a common tactic used in the area. He explained that Dick Hannah does not sell cars unless they have the VIN number from Honda. He apologized for not having any available, but offered to call or email me when they do. About a week later I get the call and an email with the VIN number. When I arrived the manager helped me with the paperwork and I was done in about an hour with no money out of pocket. My car arrived about 2 weeks later and I have been very happy since. Thank you Chris for making this easy! More
I was there the other day and Billejean helped me buy a vehicle. Other dealers that I had been to were pushy and didn't listen to me. Billejean really listened and I got something that I liked and could st vehicle. Other dealers that I had been to were pushy and didn't listen to me. Billejean really listened and I got something that I liked and could still afford. I wish I had gone there in the first place. It sure would have made me feel better about the whole car buying experience. I won't make that mistake twice! More
Saeed was very helpful. He knows his job and is very knowledgeable about the vehicle. His approach is very friendly, does not push like the typical car salesman. He's also very accomodating and made m knowledgeable about the vehicle. His approach is very friendly, does not push like the typical car salesman. He's also very accomodating and made me feel that I am the one in control of my purchase decision. The only thing, I probably should have read all the information at Edmunds.com because I think I paid too much for my CRV. But everyone was so friendly and nice at Dick Hannah Honda so I don't feel like I was cheated. Thank you so much for everyone's help. Dick Hannah's customer service has definitely changed. I was hesitant to go to your dealership due to our experience several years ago when the salesmen were very pushy. Great job for making the changes. As we all know, GREAT CUSTOMER SERVICE WILL KEEP THE BUSINESS GOING ! THANKS SAEED!! More