Dick Hannah Honda
Vancouver, WA
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I am very happy with my recent purchase experience at I am very happy with my recent purchase experience at Dick Hannah Honda. I said I would never buy a vehicle from a dealer but wanted a quality car I am very happy with my recent purchase experience at Dick Hannah Honda. I said I would never buy a vehicle from a dealer but wanted a quality car that gets descent gas mileage for my work commute. I was not having much luck finding one on my own so I regretfully went shopping dealers. I met Marcus at Dick Hannah and was pleasantly surprised with him. He went out of his way to help me get the perfect car that I can be proud to drive. I am saving more than twice the money on fuel and I got an amazing deal! More
My wife and I had a GREAT experience with Scott Doyle at Dick Hannah Honda. He was polite, respectful, courteous, and genuinely wanted to help us. Scott went over and above the call of duty to help us fin Dick Hannah Honda. He was polite, respectful, courteous, and genuinely wanted to help us. Scott went over and above the call of duty to help us find the car we wanted. At one point, he drove all the way to another dealer in Portland (during rush hour) to pick up a car for us to test drive. WOW! Even when we left Dick Hannah to "think about it", Scott never pressured or "guilted" us into buying the car... he was very professional and pleasant the whole time (which is more than I can say about the manager, who was kind of rude and tried to make us feel guilty about not buying the car). But Scott was awesome and we ended up coming back the next day to buy the car because we were so impressed with how Scott treated us (and it was also a great car at a good price). If it wasn't for Scott's great attitude and all his help and hard work, we may not have bought the car and just gone somewhere else. But Scott really made the difference and we can't thank him enough for all his help; he is hands down the BEST salesman I've ever interacted with. Thank you Scott Doyle! More
We just bought a new 2008 Honda CR-V from Dick Hannah last week and the whole process was very smooth and comfortable. The sales person, Saeed Anwar was extremely helpful and not pushy at all. He had som last week and the whole process was very smooth and comfortable. The sales person, Saeed Anwar was extremely helpful and not pushy at all. He had some great offers for me and helped me to bring my monthly car payment to match my budget. Saeed was extremely knowledgeble regarding autos and the unique features of each model and brand we were looking for and found us the appropriate match. Traveling in this CR-V has been very comfortable and relaxing. I would like to recommend the vehicle, the salesperson and the entire dealership to everyone. More
We just purchased our 3rd truck for our business, but this is the first one bought from Dick Hanna and Saeed Anwar, our salesman. They were awesome, efficient, friendly, helpful, and honestly concerned w this is the first one bought from Dick Hanna and Saeed Anwar, our salesman. They were awesome, efficient, friendly, helpful, and honestly concerned with us getting exactly what we needed. Saeed met us exactly where we were at, understanding our situation...and he even played with our son! He made the process go quickly and as painlessly as I have ever seen in all my car/truck buying days. Everyone there treated us with the utmost respect and we really didn't feel like we were in a "Car Dealership" (you know what I mean), I never felt like I was being scammed by a slimy salesperson. This was a most pleasant experience. Many thanks and happy returns to all there! More
I purchase a Honda Fit from another dealer in the Portland area. They didn't have any on site but it was the same with all the other dealers. I took there advice and put down a deposit to get the nex Portland area. They didn't have any on site but it was the same with all the other dealers. I took there advice and put down a deposit to get the next one that arrived. 3 moths later, no car. I finally got tired of waiting and started calling the other dealers in Portland. When I got to Dick Hannah, I spoke with Chris Taylor. He understood my frustrations, apparently this is a common tactic used in the area. He explained that Dick Hannah does not sell cars unless they have the VIN number from Honda. He apologized for not having any available, but offered to call or email me when they do. About a week later I get the call and an email with the VIN number. When I arrived the manager helped me with the paperwork and I was done in about an hour with no money out of pocket. My car arrived about 2 weeks later and I have been very happy since. Thank you Chris for making this easy! More
I was there the other day and Billejean helped me buy a vehicle. Other dealers that I had been to were pushy and didn't listen to me. Billejean really listened and I got something that I liked and could st vehicle. Other dealers that I had been to were pushy and didn't listen to me. Billejean really listened and I got something that I liked and could still afford. I wish I had gone there in the first place. It sure would have made me feel better about the whole car buying experience. I won't make that mistake twice! More
Saeed was very helpful. He knows his job and is very knowledgeable about the vehicle. His approach is very friendly, does not push like the typical car salesman. He's also very accomodating and made m knowledgeable about the vehicle. His approach is very friendly, does not push like the typical car salesman. He's also very accomodating and made me feel that I am the one in control of my purchase decision. The only thing, I probably should have read all the information at Edmunds.com because I think I paid too much for my CRV. But everyone was so friendly and nice at Dick Hannah Honda so I don't feel like I was cheated. Thank you so much for everyone's help. Dick Hannah's customer service has definitely changed. I was hesitant to go to your dealership due to our experience several years ago when the salesmen were very pushy. Great job for making the changes. As we all know, GREAT CUSTOMER SERVICE WILL KEEP THE BUSINESS GOING ! THANKS SAEED!! More
My husband researched the Honda Ridgeline online, and was contacted by Audra Cowan. She was very friendly and helpful. When we came in to look at cars, Saeed Anwar helped us. He was very "low pressure" an contacted by Audra Cowan. She was very friendly and helpful. When we came in to look at cars, Saeed Anwar helped us. He was very "low pressure" and willing to take things as fast or slow as we wanted, which was great! There were a lot of Ridgelines on the lot, and we looked at several of them and took a test drive. We were very impressed with the vehicle, and after leaving, emailed many questions to Audra, which were quickly answered. We came in again just a few days later and made our purchase. Everything went smoothly, and again, Saeed was wonderful to deal with. I've never said that about a car salesman before! The price was given to us up front, with no haggling like we have experienced at other places. Our financing was handled promptly and we got an excellent interest rate! We were very happy with our entire experience and would highly recommend Dick Hannah Honda! More
I had a wonderful experience at Dick Hannah Honda. I initially had contact with Saeed Anwar and Audra Cowan, in the Internet Department by email. When I came in to look at a car, I met with Brian McCla initially had contact with Saeed Anwar and Audra Cowan, in the Internet Department by email. When I came in to look at a car, I met with Brian McClane who was very helpful and spent a lot of time with me. Everyone in the showroom was incredibly polite and friendly. I was looking for a Honda Fit, so I ended up waiting a while for the car, however, they took very good care of me and loaned me one of their vehicles until my car came in (and it was a nice one too!) My follow up with Saeed Anwar was wonderful and he was very helpful and made me feel as if his only goal was to make me happy. I need to mention that I came in with my father and Saeed treated him with a great deal of care and respect, which is hard to find these days. In order to get my car to me they delivered one that was due to come in with some extras on it that I had not originally ordered, so I actually received more than I bargained for. All of this care for me as a client, even though I was not looking for an expensive car and I know I wasn’t a huge sale for them, but they always treated me like I was. Joe Carter in financing was also great to work with and got me a great interest rate on my loan. More