Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Hannah Honda
Vancouver, WA
1,528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
July 20, 2013
My partner and I recently visited Dick Hannah Honda to look at a few of the used cars they had to offer. To be honest, I've always been a bit leery of car salespeople, but our experience with Dick Hannah look at a few of the used cars they had to offer. To be honest, I've always been a bit leery of car salespeople, but our experience with Dick Hannah Honda and their employees was perhaps one of the most refreshing shopping/sales experiences I (we) have ever had. From the first moment that my partner and I met Amanda Hayes we knew that this place was altogether different from the rest of the dealerships we have encountered in our lives. Amanda immediately made us feel comfortable (even in spite of the fact that we made it clear we weren't in a hurry to buy anything). She took a great deal of time out of her day to show us around and was incredibly helpful, knowledgeable and personable. I would argue that she was one of the most welcoming salespeople we have ever met. After our experience with her I would recommend Dick Hannah Honda to anybody looking to buy a new or used vehicle. I would tell them to ask for Amanda in a heartbeat. She is a true gem at that dealership and they are incredibly lucky to have somebody like her on board! Thank you Amanda...and thank you Dick Hannah Honda. Sincerely, Brandon and Joshua More
by brandonjoshua
July 17, 2013
My boyfriend (and his daughter caitlyn) and I came by at the end of a long day truck shopping for me. This was our last stop "just to see" before we gave up. And we spotted a beautiful grey Toyota Tacoma in the end of a long day truck shopping for me. This was our last stop "just to see" before we gave up. And we spotted a beautiful grey Toyota Tacoma in the front of the parking lot. We were warmly greeted by Amanda Hayes and got to looking at the truck. She didn't feed us a bunch of mumbo jumbo like we had experienced throughout the day at other dealerships. She was so friendly and personable and we quickly decided to purchase the truck. Amanda made the whole experience so wonderful with her easy going and cheerful attitude. She even made the paperwork process enjoyable as we shared stories and had lot of laughs. I would absolutely recommend this dealership and would refer them to Amanda. Couldn't be happier! More
by ashleychamp
May 24, 2013
Bought a used Camry "As is". Check engine light came on during ride home. Took to service department for repair and said I was not really happy... but understood it was bought "as is" When light came on during ride home. Took to service department for repair and said I was not really happy... but understood it was bought "as is" When I picked the car up, I was surprised to find the repair done at no charge. The service department talked to the sales manager - and he decided to cover the repair. I stopped into his office and thanked him personally. WOW... I'll shop there next time I'm in the market for a new or used car. More
by getdata
Employees Worked With
Sales Manager
April 19, 2013
Although we didn't buy from this dealership I had the opportunity to work with Nick and he helped me find the van of my dreams! I went there debating between the Odyssey and the Sienna and felt well take opportunity to work with Nick and he helped me find the van of my dreams! I went there debating between the Odyssey and the Sienna and felt well taken care of and had my questions answered. I appreciated the time he took to show me my options and help me decide what would make me and my family the happiest. More
by jenrstark
Employees Worked With
Nick Barnes
January 05, 2013
The purchasing experience was great. So good we bought two cars within a week. But the follow-up service is horrible. Dick Hannah is content to take your money and not follow-up on promises. It took my two cars within a week. But the follow-up service is horrible. Dick Hannah is content to take your money and not follow-up on promises. It took my husband 10 phone calls to get his windshield replaces and I have yet to see the owner's manual they promised me in APRIL! I also called about my "piece of mind" warranty and was told someone would call me right back, of course they NEVER did. Also, when I've called to talk to a manger about the runaround and lack of follow-up I was stomped from talking to manager. These people don't care about their customers at all! If you buy a car from them beware! Make sure you don't leave the dealership until you get EVERYTHING you are promised. I've never experiences this kind of poor service before in my life. Congrats Dick Hannah you've lost a potential lifelong customer. Looks like I'll be working with another dealer. More
by kenrigney
December 22, 2012
We needed to find a replacement vehicle fast after I was driven into by a driver who lost control, jumped a median, and crashed into me and another car waiting at a stop light. My husband and I used several driven into by a driver who lost control, jumped a median, and crashed into me and another car waiting at a stop light. My husband and I used several used car searches and found something interesting at Dick Hanna's website. When we went back to the site a few hours later, we found an even better match and called. Nick Barnes was personable, well informed, and quickly arranged a time for us to look at it, even though the service center had not even had time to clean the car for showing. We went for a test drive,and decided we wanted the used Accord. Nick Barnes arranged for the "detailing" to be done on a return trip so we could drive the car home that night instead of being without transportation. He even offered to drive me home and pick me up if a shuttle was not available when I brought the car back! Thanks again, Nick, nice meeting you! More
by L and F
Employees Worked With
Nick Barnes, Nick Barnes
December 09, 2012
Scott was so helpful as I tried to decide what kind of car to buy to replace my minivan. I was not excited about another minivan, but still need 7 seats, he showed me suv's and and minivans as I talked o car to buy to replace my minivan. I was not excited about another minivan, but still need 7 seats, he showed me suv's and and minivans as I talked of my desire for storage space and good MPG, and detest of square vehicles and desire for a brand I trust for quality and resale value. I decided on the 2013 Sienna and love it. Scott was very patient with my continual desire to see more options across all brands and helped me get my exactly musts. More
by CharJar
Employees Worked With
Scott Doyle
December 03, 2012
It was a pleasant experience working with Aivars Saukants. No high pressure sales tactics were used, but he was able to help us find the right car in a helpful and friendly manner. We weren't init Saukants. No high pressure sales tactics were used, but he was able to help us find the right car in a helpful and friendly manner. We weren't initially considering a Honda Pilot, but through exploration of the different lots, and test driving, we found it to be the right fit. More
by Dan Johnston
Employees Worked With
Aivars Saukants
October 27, 2012
We had a great experience with Dave Sanford and will recommend him to any of my friends and co-workers. He was very helpful in assisting us to find the right vehicle to suit our desires and needs. He is recommend him to any of my friends and co-workers. He was very helpful in assisting us to find the right vehicle to suit our desires and needs. He is very knowledgeable about vehicle options and safety features. I absolutely love my new car!! Thanks Dave. More
by hytinenj
Employees Worked With
Dave Sanford
October 25, 2012
After having our car totaled in a rear end accident, my husband and I were forced into choosing a new car. I hate buying a car, there is no joy for me in driving off the lot knowing I got the best deal an husband and I were forced into choosing a new car. I hate buying a car, there is no joy for me in driving off the lot knowing I got the best deal and having confidence that I made the right choice - you know the old buyers regret. Well, not this time. Enter Surfer Scott Doyle! I was so impressed with his service. To start our experience, I sent an email late Friday night requesting an appointment, to my suprise I received a call at 9am sharp from Scott. I could just hear his smile over the phone, it was infectious. He queried me about what we were looking for in a car. I explained our situation was a result of an accident and his first expression was a gasp & I hope you and your husband are alright. Very thoughful and heartfelt. He sent me an email so I could get pre-qualified to see how much we would be able to afford. Very great first call, I was actually excited about the prospect of a new car. By the time I walked into my appointed time Surfer Scott had 2 cars selected for us to look at. The whole time Scott was very respectful of the amount we wanted to pay and NEVER tried to over sell us. NOT ONCE. My husband and I drove away feeling --WOW-- we really rocked a great deal, and what an awesome salesman we had in Scott. I still get into our car and feel nothing but satisfaction of being the happy new owners of a 2012 Honda Civic. I have since contacted Scott for accessories and questions, and he has been nothing but FANTASTIC and heartfelt. I would definately recommend Dick Hannah and Scott Doyle to any of my family and friends. More
by angeliquechristina
Employees Worked With
Scott Doyle
