Dick Hannah Honda
Vancouver, WA
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Over the years my parents have bought 4 vehicals from Dick Hannah Jeep and when it was time for me to buy a car I did my homework first. I went on Edmunds.com to get reviews and ratings and then clicked Dick Hannah Jeep and when it was time for me to buy a car I did my homework first. I went on Edmunds.com to get reviews and ratings and then clicked a button to have quotes sent to me. I received a phone call from Ron Tonkin first so I went out there to see them. They were friendly but couldnt get me the color car that I wanted so I left there and told them I would think about it. Saeed had been calling me that day from Dick Hannah so I called him back to see what they could do. I told him what the other place had offered and he said he would see what he could do. In the end they beat the price and got the color I wanted. Saeed has great communication skills and delivered on his promise. He stayed in contact with me through text message of all things. I am a Girl Scout leader and the Product Manager for Girl Scout cookies in Vancouver so I am rarely home during February and March due to cookie sales. When I arrived at the dealership to meet Saeed I didnt even know what he looked like. While I waited we talked to anther salesman (I think his name was Chris) and when he asked me who I was waiting for I said Saeed and he said "Saeed just walked past us, you dont know what he looks like?" I told him that I had never met Saeed we talked over the phone once and the rest was through texting. Ang in financing was great also. Very friendly and didnt try to force me to buy extra plans and coverages that I didnt want. He showed me what they offered and gave me a price...thats all I needed. When I left the office he said he would work on my interest rate and call me if he could get it lowered. My car was delivered to my house later that day and I am thrilled! Everyone loves my new car including my parents who are both considering buying a Hybrid Insight. That says alot about the car and the salesman. My parents are both Jeep People but LOVE my car! I am very happy with all aspects of the sale and would recommend Saeed and Dick Hannah Honda to anyone. They are very competetive and will work with you every step of the way. To Dick Hannah: Please read this at your morning sales meeting. I would love to see Saeed get recognition for this great customer service experience. More
If you are reading this please DO NOT visit Dick Hannah Honda. I had one of the worst experiences of my life dealing with them. A little bit of background-- I am a young working professional that lives in Honda. I had one of the worst experiences of my life dealing with them. A little bit of background-- I am a young working professional that lives in the Seattle area. I have good credit, but limited history and if you have ever tried getting your first auto loan without a co-signer you will feel for my experience. After looking for a few months, I contacted Dick Hannah via email and was greeted by Mark. I found the vehicle I wanted and we went back and forth on the price of the car until we finally came to an agreement. Before I actually came to view the car, I wanted to be certain that I would be able to get financed for the vehicle. It was well within my price range, so I submit my application for finanncing. After about 3 days Mark called me back and told me I was approved for the loan and we went over all the stipulations and conditions ie amount I needed to put down, interest rate, etc. Everything seemed great at the time I was absolutely thrilled and told him I would be down the next day to test drive it and take the car back to Seattle with me. Vancouver is about a 3-4 hour drive from Seattle, so I realized this was going to be an all day event. I didn't want to trade in my current vehicle so I paid a friend to spend his day driving me to the dealership. I also had to take a day off from work. Of course, we go to the dealership and Mark is nowhere to be found. Another gentleman greets me when I arrive and tells me that everything is ready for me. So I test drive the car, it runs great and I am ready to sign papers. This is when it really goes downhill. My ride ends up leaving back to Seattle, thinking we have everything in order. And I wait for about an hour to see the finance manager Ang. When I go into the room, he tells me that the only Bank they got an approval on the loan for is some credit union which is only open for Oregon residents to become a member of. The other option (which they implied that I take) is Ang suggested that I lie on the credit union application form and say that I "worship" in Oregon so that I may become a member. He then tells me that he doesn't know if they really check that kind of stuff, but if they try to verify that I worship in Oregon and I cannot prove it that I would have to return the vehicle to the dealership. So at this point I am literally stuck at the dealership. I had to contact my friend (who again was already an hour on the road back towards Seattle) and he had to turn around to come and get me. I asked to speak to the Manager, and he would not even come out to speak with me. Ang was rude, unprofessional, and a flat out liar during the entire experience. Mark is a moron for not making sure the loan is fully approved before giving me the green light to drive all the way down there. And the Manager apparently does not even care that this is going on. This entire establishment has a bad business practice. This is the reason certain people are referred to as "used car salesmen" BTW, I ended up purchasing a BMW only about $1000 less than the car I was originally trying to get from them at Dick Hannah Honda about a month later from a different dealership. Funny how that works. More
We approached this dealer through my wife's work, which offered 'Employee Pricing'. This scam is a 1000$ discount off the list price of a vehicle. They then tried to push us into a nice truck, but it was o offered 'Employee Pricing'. This scam is a 1000$ discount off the list price of a vehicle. They then tried to push us into a nice truck, but it was over priced considering the fact the previous owner was a smoker and the vehicle reeked. We got the hard sale treatment, trying to push us into this vehicle, but we had a set price to negotiate from. While we were driving out of the lot, they lowered the price even more, but not to our budget level. I would recommend avoiding any of these 'employee' discount offers, as they seem a weaker position from which to bargain. More
I had the best car buying experience at Dick Hannah I had the best car buying experience at Dick Hannah Honda. I traded in my older Town Car (under goverments cash for clunker program) for a new Accord I had the best car buying experience at Dick Hannah Honda. I traded in my older Town Car (under goverments cash for clunker program) for a new Accord and I love it. This is my family's third car that we bought from Saeed and he is always so wonderful to work with. I have been servicing my vehicle there over the past one year and have always been treated fairly. I would recommend Dick Hannah Honda to my friends and family. More
I dealt with Jason. He was extremely friendly and kind. He really felt like someone I could trust and felt like he was upfront and honest with me. It made the car buying experience much more enjoyable tha He really felt like someone I could trust and felt like he was upfront and honest with me. It made the car buying experience much more enjoyable than I expected. I would recommend this dealership to all my friends and tell them to ask for Jason because I know that he is going to get them the best deal possible and treat them with respect. More
I just found out that I may have to trade my ML350 for an odyssey van. It was a shock for me that I will be driving a van now because of my family needs. I went shopping for Odyssey at Dickhannah Honda and d odyssey van. It was a shock for me that I will be driving a van now because of my family needs. I went shopping for Odyssey at Dickhannah Honda and dealt with Saeed Anwar (Eddie) who was really thorough and had good product knowledge of the two van that I was comparing. I have'nt bought from him yet but I will go back when I am ready and see Saeed. Thanks for your help Saeed and every one at Dickhananh Honda. More
I loved the experience of looking for a car for the first time in my life, I was looking for a car and I got in touch with this dealership in Vancouver, Honda dealership and a sales rep called me said his n time in my life, I was looking for a car and I got in touch with this dealership in Vancouver, Honda dealership and a sales rep called me said his name is Saeed but I can call him Eddir, I came to his dealership he was very courteous; knowledgable, kind, I was very amazed with his patience with me , he showed me different options and the whole dealership people was always smiley, I did not feel like they are trying to sell me, I felt like they are trying to help me to get the best option for me, especially Eddie. I did not buy the car yet but Im still in the market and Eddie is still following up with me, when I decide, he will be the one to get my car from, Thanks for all your help Eddie More
excellent service, and prompt follow up to answer questions and satisfy needs in decision process. Saeed was extremely interested in making certain that I was given complete consideration and res questions and satisfy needs in decision process. Saeed was extremely interested in making certain that I was given complete consideration and respect in my visit with Dick Hannah Honda. I would highly recommend this person. More
Every time that we have in all the staff has been very helpful and friendly. I would recomend you to everyone that i know. Thanks for the wonderful service your dealership has always went out of there w helpful and friendly. I would recomend you to everyone that i know. Thanks for the wonderful service your dealership has always went out of there way to help my family i just wanted to say thank you. Sandra Arnold More
After visting several dealerships in the Portland area searching for a Honda and the best deal on my trade in, I most definately was most impressed with the courtesy and kind consideration at Dick Hannah. searching for a Honda and the best deal on my trade in, I most definately was most impressed with the courtesy and kind consideration at Dick Hannah. I still have not purchased my new car but it will definately be from Leslie M at Dick Hannah. He was patient and kind and never treated me like I was wasting his time. I promise that the next time I go in, I will ask for Leslie and buy the Accord from him. More