Dick Hannah Honda

Barbie made my experience good, she was very attentive to what needed to be done and my interest. She made sure I was satisfied and assisted me in anything I needed to know. She is one of the best sales pe what needed to be done and my interest. She made sure I was satisfied and assisted me in anything I needed to know. She is one of the best sales person I have ever worked with. I would return if I was to purchase a vehicle again. More

Barbie listened to everything we wanted in a car and helped us through the process of finding our perfect car. She was friendly and answered all of our questions. She was not pushy at all, she left ever helped us through the process of finding our perfect car. She was friendly and answered all of our questions. She was not pushy at all, she left every decision up to us right from the start. Our over all experience with Dick Hannah was an enjoyable one. We eventually found our dream car. We are very happy with our purchase. More

Barbie was great. I requested to me contacted by email and another dealer would only call me. When I called in and Barbie answered the phone she was even willing to work via text message. With my job I and another dealer would only call me. When I called in and Barbie answered the phone she was even willing to work via text message. With my job I can't always answer the phone so texting and email worked best. I was impressed the lower prices at Dick Hannah compared to other dealers. Thanks for the great work. PS I drove 2.5 hours to shop here and would do it again! More

In my search for a different car I came across Dick Hannah. And a very polite and personable representative named Barbie. She was very helpful and diligent. I would recommend her to any of my friends a Hannah. And a very polite and personable representative named Barbie. She was very helpful and diligent. I would recommend her to any of my friends and family how are in need of a new or used vehicle available at her dealership. More

After purchase I realized the actual cost of the vehicle was not as presented to me during purchase negotiations. After posting feedback I was contacted by the salesman, his supervisor and a customer servi was not as presented to me during purchase negotiations. After posting feedback I was contacted by the salesman, his supervisor and a customer service professional. They have taken steps to rectify the disagreement. More

I usually dread the car buying experience. Kelly was a refreshing change and great to work with. We weren't sure what to buy and she did not pressure. She was very patient. While we did not purchase a refreshing change and great to work with. We weren't sure what to buy and she did not pressure. She was very patient. While we did not purchase a new vehicle, we will be sure that whatever we buy is through Dick Hannah Honda and specifically use Kelly. More

Judy Gomez was fantastic, Dick Hannah Honda is a great place to go. Better keep Judy around. Milton was VERY helpful. We will be back. Thank you for all the help! We will recommend Dick Hannah Honda to fr place to go. Better keep Judy around. Milton was VERY helpful. We will be back. Thank you for all the help! We will recommend Dick Hannah Honda to friends and family. Judy spent time with us and made sure everything was clear and answered andy and all questions we had. - Katrina More

I wanted to praise Dick Hannah Honda through the quick response, courtesy, professianalism and ease that sales person Judy Gomez offered to us. We had responded to a listing on a Honda RidgeLine pickup ab response, courtesy, professianalism and ease that sales person Judy Gomez offered to us. We had responded to a listing on a Honda RidgeLine pickup about 10:30 at night. I really did not even expect a response as we live so far from Vancouver in southern Oregon nearly on the California State Line. Judy responded early the next morning and I was pleased the vehicle I was interested in was still in stock. I had been searching for a used RidgeLine in excellent shape at a reasonable price. The one found at Dick Hannah Honda was far beyond my expectations and beat everything found from south of the SanFransisco Bay area to Seattle. When Judy responded, she was more than accomodating and needless to say, I jumped in the car and drove near six hours to get to the Dealership at almost closing time. Judy, unbelievingly, not only started the deal but finished after the business was closed. I drove to Vancouver, closed, drove off with the vehicle of our dreams and returned to Klamath Falls, Oregon on the same date. I have never received this type of treatment from any dealership throughout the years and left tellling everybody this was unbelievably an awesome experience. I am used to going into a dealership and hours later walking out feeling drained with a migraine. All I can say is that I will remember this treatment for years to come and will encourage all my friends to go to Dick Hannah in Vancouver, Washington. Hats off to Judy Gomez. She made it worth while. She made me feel like she was there to put me into what I needed at the best possible price and without pain or migraine. Jesse Haskins-Klamath Falls, Oregon. More

I bought a used car. They recognized items that needed to be fixed and proactively offered to fix them, i.e. the DVD player was stuck on loading. Even after the sale, when an they discovered XM was not to be fixed and proactively offered to fix them, i.e. the DVD player was stuck on loading. Even after the sale, when an they discovered XM was not functional, they fixed it AFTER the sale. Never felt "jumped on" or targeted as I have been at other car dealerships Always upfront and honest about the condition of the used car, financing, etc... Never had any pressure applied at any time Concerned with my needs and making sure they were fulfilled I have been in sales / marketing / corp sales training for 15 years, so I am usually pretty critical when it comes to my personal sales experience. I can honestly say that Scott Doyle and his team at the Vancouver Dick Hannah Honda dealership were extremely professional and has a culture that is oriented customer needs oriented vs "get the sale" focus. They also offer many other little perks that made the experience even better, i.e. free WiFi so I was able to work while I waited for them to repair the DVD player. Their used car lifetime benefits include lifetime tire replacement. Again, Scott Doyle always made me and my family feel welcome, able to openly express any possible concerns or alternative options, and comfortable during each stage of the buying process. More

When I came to Dick Hannah I did not know what car would best suit my needs. Mr. Doyle was very helpful in finding my new CR-V. He was very helpful in explaining all the features of the car, taking his time best suit my needs. Mr. Doyle was very helpful in finding my new CR-V. He was very helpful in explaining all the features of the car, taking his time with me and helping me understand all the finance options available to me. He was very caring and professional while I dealt with him. The dealership gave me a wonderful deal on my new CR-V and it is BY FAR the best car transaction I have had! I will be back again and recommend Mr. Doyle anyone wanting a far and honest salesman! Judy Harlock More