Dick Hannah Honda
Vancouver, WA
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Very organized; no sales pressure; all staff are pleasant and friendly. The sales process went smoothly and quickly. We have had cars serviced by this dealer for more than 4 years and have always been very p and friendly. The sales process went smoothly and quickly. We have had cars serviced by this dealer for more than 4 years and have always been very pleased with the work - that is a large part of our decision to buy from this dealer. The new car purchase experience has been as good as our past maintenance service experiences. More
The mortgage crisis affected my husband and me personally in 2009-2010, so after leaving our home in Missouri and moving to Washington State, we knew it would be a struggle to rebuild our credibility with an in 2009-2010, so after leaving our home in Missouri and moving to Washington State, we knew it would be a struggle to rebuild our credibility with any lender. The thought of purchasing a second car was frightening, but we needed to take that step towards credit recovery. After speaking with a few salespersons at various dealerships in our area, only one of them stood out. Jake O'Neal with Dick Hannah Honda is not your average car salesman. His good-natured voice made an instant connection with me. Upon arriving at Dick Hannah Honda, Jake greeted us warmly and treated us with respect. He knew we were nervous about creating debt after all we'd been through, so with the assistance of Ang in the finance office, our fears were put to rest when they proved to us we could get a great car for a great price. We test drove a few used vehicles and found exactly what we needed. The car we purchased is newer and has less miles than any car we imagined we'd qualify for. Jake's pleasant demeanor made our car buying experience at Dick Hannah Honda an easy and comfortable one. A special thanks to Ang for getting us the best possible rate with the lender. We are incredibly pleased about our experience with Jake O'Neal and are relieved that we found Dick Hannah Honda! More
I purchased a 2006 Dodge Dakota from this dealership and it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its it seems that after you make the vehicle purchase they do not give a crap about you. I discovered that the center console would not open up like its supposed to and I tried to have someone look at it and they giving me the runaround. I brought the truck in to have the console repaired and they said they need to order a part and I have not heard from them in over a week. Its been 3 weeks since the purchase and I have not received my registration for my truck. It has never taken that long for my previous auto purchases at other dealers. More
I purchased a 2011 Honda Pilot a few days ago from Dick Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased Hannah; sales rep Luis Rodriguez was knowledgeable, helpful, attentive, and made the experience smooth and easy. This is the third car I've purchased from Dick Hannah over the last five years (two for myself, and one for one of my kids). This dealership is professional, courteous, offers good value, and makes the buying experience painless. It's important to prepare before you buy so that you know the pricing, options available, etc. of the car you are looking for. Then you can make a knowledgeable decision about what to buy, and this helps the dealership help you get what you want. -Ruth Manning More
Judy was the best. She attended to our needs, listened to what we wanted and really put her heart into helping us find the perfect car. We even ran into a small snag where she offered her personal help whic what we wanted and really put her heart into helping us find the perfect car. We even ran into a small snag where she offered her personal help which impressed me more than words can say. Not very often do you get to meet a Sales Rep that would go that far. We bought a 2010 Kia Forte (which was the exact car I really wanted). Judy and Milton (the manager) worked very hard to push our deal thru and got me the car of my dreams!!! Thank you Dick Hannah Honda for everything!!! YOU ROCK!!!! More
My experience at Dick Hannah was great! I didn't feel any pressure and all my questions were answered and my needs were met! I drove away with the exact car I wanted and didn't leave with any regrets! They w pressure and all my questions were answered and my needs were met! I drove away with the exact car I wanted and didn't leave with any regrets! They were nothing but helpful & efficient! I would definitely recommend them again! More
We called in to dealer regarding a 2008 Honda Accord EX-L. We were told that evening we had to schedule an appointment with Mark Cortez; which we did for 1030am the next day. Mark sent us an email sta EX-L. We were told that evening we had to schedule an appointment with Mark Cortez; which we did for 1030am the next day. Mark sent us an email stating the car would be parked out front and he would be waiting for us to arrive, and to please contact him if we would be late. When we arrived at the dealer, we waited for 15 minutes for somebody to find Mark Cortez, then another salesperson came out and told us Mark isn't here, and neither is the vehicle. We had driven 1.5 hours to the scheduled appointment specifically to see this car. It was very upsetting that we had made the drive, to a scheduled appointment and nobody had the courtesy to inform us the car was no longer there. Furthermore, the salesperson told us the car sold the night before. The dealer had both our phone number and email. Considering the steps we had to go through to see a vehicle, it would have been nice if they had contacted us prior to making the drive. Overall it felt to us they did this to simply get us to show up at the dealership, and then attempt to sell us vehicles we were not interested in. We will never do business with this company, nor recommend them to anybody we know. More
Our experience at Dick Hanna was fantastic. Mary was a dream to work with. She is low pressure, friendly and professional. The whole experience was as easy as it's ever been. If you want to purchase a dream to work with. She is low pressure, friendly and professional. The whole experience was as easy as it's ever been. If you want to purchase a car, take the drive to Vancouver...it's well worth it. More
I was very impressed at how I was able to work with this dealer. I didn't feel any pressure and that was definitely a plus. Noah was prompt and efficient. I saw the car I wanted online, told him about it dealer. I didn't feel any pressure and that was definitely a plus. Noah was prompt and efficient. I saw the car I wanted online, told him about it, and it was ready for a test drive when I got there. I told them what I wanted my down payment and monthly payment to be and they worked to get it for me. I was very pleased with the follow through and enthusiasm. I will definitely recommend others to come here. Thank you Noah! More
Great experience. Very efficient. I came in and was acknowledged immediately and got exactly what I asked for. I didn't have much time and Lewis made the experience of buying my first car assuring and acknowledged immediately and got exactly what I asked for. I didn't have much time and Lewis made the experience of buying my first car assuring and convenient. I will definetly come back when I need another car. More