Dick Hannah Honda

We had a great experience with Dave Sanford and will recommend him to any of my friends and co-workers. He was very helpful in assisting us to find the right vehicle to suit our desires and needs. He is recommend him to any of my friends and co-workers. He was very helpful in assisting us to find the right vehicle to suit our desires and needs. He is very knowledgeable about vehicle options and safety features. I absolutely love my new car!! Thanks Dave. More

I found Dick Hannah online and submitted a loan application for pre-approval and received a call from Dave within minutes. Dave was very friendly and provided excellent customer service. My credit application for pre-approval and received a call from Dave within minutes. Dave was very friendly and provided excellent customer service. My credit isnt the best and I feel like Dave went above and beyond to make something work. I didn't like my first option and Dave was more than willing to find another option for me. I ended up finding an amazing car at an amazing price and so far I love it. Dave was a pleasure to work with and I will definitely be referring friends, family and acquaintances to Dick Hannah Honda. More

My husband and I went in looking for a used compact car that gets good MPG. Our salesman Rusty Boag showed us a few good good choices. But then he kinda reminded us some of the things we said we really wan that gets good MPG. Our salesman Rusty Boag showed us a few good good choices. But then he kinda reminded us some of the things we said we really wanted in our next car and then he showed us a New Honda Civic!!! I was in love with it instantly and even more so after driving it! After considering the good price & free tires for life it was a no brainer!! Thank you again Rusty for being helpful & a great guide through the whole car buying process!! Definately ask for Rusty @ Dick Hannah Honda.... More

My wife and I had been looking to purchase a new vehicle for some time. After months of research and talking to various dealers, we were attracted to Dick Hannah Honda, as they promised a hassle free buyin for some time. After months of research and talking to various dealers, we were attracted to Dick Hannah Honda, as they promised a hassle free buying experience. We understood that this most likely meant that we would pay a higher price than we could get by haggling with other dealers; however, the value of keeping one's sanity is worth a little bit extra. Before going to the dealership, my wife and I secured a pre-qualification from a local bank so that we would not have to worry about obtaining financing from the dealership. Upon arriving at the dealership, we were informed that the vehicle we were looking to purchase had been sold that morning. We were in no rush to purchase a vehicle that day and the sales representative Chris informed us that we could order the vehicle that we wanted through the dealership. We agreed and proceeded to the next step, which involved the dealership providing a value for our trade in. Understanding that this would be a crucial component of the deal, I had spent significant time researching the trade-in value of our vehicle, through multiple sources. The sales representative had us sit in chairs, in front of the fish bowl, while the sale manager Nick performed the valuation of our car. After 15 - 20 minutes, our sales representative returned with an offer sheet for a car that matched what we were looking for that he said they could get from another dealership; although, it was more expensive than what was advertised by Dick Hannah. In addition, the dealership had added $2,000 of options to the price. When asked what the options were, we were advised that some of the $2,000 was the price of the 7 year, 100,000 mile warranty. This was quite a shock as on the dealerships advertisements, it looked like this was free. In addition, the price of the one option that we did want was supposedly $300 higher because the dealership was having to get the car from another dealership. To make matters worse, as I perused the offer sheet, I saw that Dick Hannah had provided a low ball offer on our trade-in (nearly $2,000 below the KBB price and what other dealerships in the area had offered). When we told the sales representative that the trade-in value was too low, he said that he would speak with Nick, the sales manager, but before he did, he asked us to look at the payment box on the right of the offer sheet and to let him know what payment worked best for us. As I had advised him earlier, we already had financing in place and would not need the dealership to obtain that for us. We waited another 20 minutes while Chris disappeared and eventually returned with Nick. Clearly they were getting ready for a little good cop (Chris) bad cop (Nick) routine. Nick, in a very condescending tone, began by telling us that our car wasn't really worth what we thought it was, although, he was willing to pay us $1,000 higher than what he had originally offered. While that trade-in value was still low and Nick's manner unpleasant, we foolishly still considered purchasing the vehicle in order to avoid the hassle of going to another dealership. Nick's next words quickly distinguished any thought of purchasing any vehicle from Dick Hannah. He advised us that he couldn't control what another dealership was charging and when we asked if we could just order the car we want through the dealership he said no, the car that we wanted was in such high demand that they rarely ever have any. At this point, there was no doubt in my mind that he was lying as I had been watching their dealership for months and had seen that exact car come through no less than 30 times. Seething with anger, my wife and I left the dealership and drove south to another dealership. Upon arriving at that dealership, we were given a fair trade in value (quite a bit higher than Nick offered) and they had the car (with several more options) for less than what Dick Hannah was selling the other car for, and were treated with kindness and respect. When Dick Hannah says that it is a hassle free experience, they are right. As long as you are willing to pay a higher price, receive a lower value on a trade-in, and get pushed into bad financing. I will never go to Dick Hannah again and have been advising everyone I know to stay away from them. There are too many options in this area to have to settle for a terrible one. More

We bought a new car over the course of 2 days. My husband worked with Dave Sanford the first day and looked at a new Honda Civic. Dave was very honest and informative without making you feel pressured to mak worked with Dave Sanford the first day and looked at a new Honda Civic. Dave was very honest and informative without making you feel pressured to make a purchase that day. The next day I returned with my husband and were assisted by Peter(forgot Peter's last name, sorry Peter)who filled in for Dave because he was busy. Peter was very knowledgable and honest when dealing with us. We had a great time with Peter test driving and didn't feel pressured at all. Dave and Peter worked together to help us purchase the vehicle and helped with setting up my iPhone to bluetooth. We would highly recommend either one of these salesman if you are looking to purchase a car. More