Dick Hannah Honda

Cannot say enough good things about Aundraya AND the Dealership. Had a couple problems, as usually happens with major purchases, however Aundraya kept me in loop on what was going on at her end. She w Dealership. Had a couple problems, as usually happens with major purchases, however Aundraya kept me in loop on what was going on at her end. She was true to her word as was the dealership. She treated me like a VIP customer. It felt good. I actually enjoyed buying my Honda. For all that are reading my review, when was the last time you were treated like VIP - anywhere? For me, this type of VIP treatment occurs once every 6 or 8 years in life. Aundraya and the Honda Hanna Dealership is AWESOME. More

It was a pleasant and efficient car buying experience. We were given a fair trade in value and felt like we got the best deal around. We had two little kids with us and Brandon did a great job at being e We were given a fair trade in value and felt like we got the best deal around. We had two little kids with us and Brandon did a great job at being efficient and sensitive to the fact that our kids would only make it so long, so he hustled the process as much as he could. All in all we would return to Dick Hannah to buy again! More

Everyone was great!! No pressure to buy and they worked with us to get us the best deal possible. We walked in with a pre-approval from our credit union with a 5.24% interest rate and we left with a 2013 with us to get us the best deal possible. We walked in with a pre-approval from our credit union with a 5.24% interest rate and we left with a 2013 Dodge Grand Caravan with a 2.9% interest rate! Everyone from Steve DeFord (our salesman) to the finance manager to Amy, who finalized our paperwork with us was friendly, helpful and great to deal with. When its time to buy our next vehicle, we will definitely go back as well as recommend Dick Hannah Honda to family, friends, coworkers, etc. More

The purchase process was easy and hassle free. Steve was informative, knowledgeable and a pleasure to work with. I will recommend Dick Hannah Honda in Vancouver and Steve in particular to my friends, family informative, knowledgeable and a pleasure to work with. I will recommend Dick Hannah Honda in Vancouver and Steve in particular to my friends, family and co-workers. More

Our 2013 CR-V needed a 15K service and we called for appointment. We were fortunate enough to get in that day, which was a significant help for our schedule. Time estimate was 2-1/2 hours and so I bro appointment. We were fortunate enough to get in that day, which was a significant help for our schedule. Time estimate was 2-1/2 hours and so I brought the laptop from work. (Dick Hannah Honda in Vancouver has 3 workstations for customer's use - Brilliant! I was able to stay connected similar to working from home.) Natalie Chambers, of the Gold Team, has been our Service Writer for 4 years on two Honda's and never disappoints. When I arrived she was ready with a fairly-priced estimate and, once I told her I was going to wait for the vehicle, she promised to do her best to get me back to the office as soon as she could. Natalie is expert at shepherding a client's vehicle through the process. She always provides updates face-to-face and asks the correct questions to make certain she understands what needs to be accomplished. She truly exceeded expectations on this visit, when she came to tell me - after 64 minutes - that the entire servicing was concluded! (And, that included a courtesy car wash.) Note: The final cost to us matched exactly the pre-service estimate. Mr. Joe Orr - We were pleased to purchase our CR-V through the COSTCO program you participate in and, as long as this type of client care is part of your dealership's approach, we will go nowhere else for either purchase or service. More

My Honda Accord Crosstour needed an A-1 servicing = oil change and tire rotation. I called on Friday and could have had an immediate appointment, but set it up for Tuesday morning, as I was out of town at change and tire rotation. I called on Friday and could have had an immediate appointment, but set it up for Tuesday morning, as I was out of town at the time. Not only did I receive a phone message as a reminder, but the dealership sent an email as well. The servicing was started as soon as I arrived and was finished earlier than expected. The estimate and cost were roughly the same, which I appreciated. Throughout the entire experience, everyone I dealt with was courteous and friendly. The waiting area was comfortable with Wi-Fi and refreshments. All in all it was an efficient, pleasant experience. Thanks, Dick Hannah Honda! More

Mike made the experience amazingly easy. He exceeded our expectations, it's never a "great" experience to have to go in and finance a vehicle, but we honestly can say this was a great experience! He went ab expectations, it's never a "great" experience to have to go in and finance a vehicle, but we honestly can say this was a great experience! He went above and beyond to get us into an affordable vehicle, and one that we're completely in love with. I would recommend working with Mike, and have recommended already. We had to bring our kids with us, and Mike even went out of his way to play with them, make them fresh popcorn... He was sincere, honest, and did not "waste" our time at all. Perfect transaction from the day we chatted online, to the day we received our key! Thanks Mike!!! More