Dick Hannah Honda
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 1,441 reviews
Our first contact with Dick Hannah dealerships was Sandy Silva. She introduced us to Sue Heath. Both did an excellent job with the sales process - great listeners and eager to take care of our needs. Sue Silva. She introduced us to Sue Heath. Both did an excellent job with the sales process - great listeners and eager to take care of our needs. Sue followed up with us throughout the sales process. Jason helped secure our insurance information so we could take the car home. Missy explained the paperwork and was very expedient and thorough in the process. Sue followed up with us the next day and is checking out some options to help us customize our car. We look forward to continuing our auto business with our new Fit at this dealership! More
Wow it's hard to post reviews. I have been putting off purchasing a vehicle for a while now. I was pleasantly surprised when a woman sales person came out. She actually listen to what I wanted and fou off purchasing a vehicle for a while now. I was pleasantly surprised when a woman sales person came out. She actually listen to what I wanted and found me the perfect car. Thank You Judy Gomes More
My first contact with Dick Hanna was over the phone. I was so impressed by their customer service over the phone that I decided to come in and check out their inventory. I was super impressed by the best was so impressed by their customer service over the phone that I decided to come in and check out their inventory. I was super impressed by the best price program. I have to say after shopping other places I am convinced that the "best price program" is the best way to sell cars. I loved not having to worry if I really got a good deal or not. Our dealer Mike White was amazing. He responded quickly to every request we made. He showed us several cars, and helped answer several questions which ultimatly influenced our final decision. I couldn't be happier with our purchase. My car is everything I wanted for the right price. I also had such a positive experience at the dealership. Mainly due to the friendly atmosphere and outstanding dealer. Our lease took place towards closing time on a Sunday night. Our dealer stayed with us till the end of the process which was 3 hours past closing of the dealership. Thank you Mike!!! More
Since purchasing my 2009 Accord, I have went from being completely pleased with the customer service and service department to utter frustration today. They are always telling you how awesome their "Custo completely pleased with the customer service and service department to utter frustration today. They are always telling you how awesome their "Customer for Life" program is.....NOT ANYMORE! About a year ago I had to have a tire replacement. Got it replaced without issue with the same quality Michelin tires that I purchased the car with. Today we took it in to get the tires replaced under the same program. We expected to get the same quality tires that were on it and also replaced with in the past. We were quite shocked and annoyed when we picked it up to find they had not only NOT replaced it with the Michelin tires or a quality substitute but had instead replaced them with a cheap tire no one has heard of out of China. Now it makes you wonder what else they use inferior replacements during service. That's the tires they use now (not that anyone explained any change at any point). Nothing can be done. We'll see how long these tires last, but I WON'T be using their service any longer. Customer For Life....no thanks! More
Recommend this dealership and the sales associate. The dealership offers their best price through the internet eliminating the hassle/inconvenience of going through the typical car sales back and forth ba dealership offers their best price through the internet eliminating the hassle/inconvenience of going through the typical car sales back and forth bargaining. Their price was the best in a 150 mile radius as I did all of my searching through the internet and phone. Chris went above and beyond to accommodate my requests. He even came in on his day off to complete the sale. When I arrived at the dealership everything was done and the entire process take around an hour which included the financing. I especially enjoyed not being hassled for additional services such as an extended warranty. Everything was offered and when I declined that was the end of the discussion none of the why, etc. More
I had a great experience, Amanda was very easy to work with, a great personality and made the whole process simple. I would strongly recommend her, she has a great interest in cars as well as treating the with, a great personality and made the whole process simple. I would strongly recommend her, she has a great interest in cars as well as treating the customer right. More
Very pleased with the way Dan delt with us . Told him what we wanted. He found us a car , we liked an bought.No pressureat all. Have bought here before and would buy again. what we wanted. He found us a car , we liked an bought.No pressureat all. Have bought here before and would buy again. More
Already passed Mike's card onto 2 other friends car shopping. I didn't feel pressured at all and really had a great time purchasing my new car (that I absolutely love!!) shopping. I didn't feel pressured at all and really had a great time purchasing my new car (that I absolutely love!!) More
I found the exact vehicle I wanted and I even found the color I wanted. The price was right and the financing with the low interest rate was excellent. The salesman (Danny Miller) was friendly and very color I wanted. The price was right and the financing with the low interest rate was excellent. The salesman (Danny Miller) was friendly and very helpful with the entire transaction. I found all the employees at Dick Hannah were courteous, helpful, and friendly including the sales manager and finance staff. It was a great car buying experience. Friendly people and no pressure. A pleasurable experience. More