Dick Hannah Honda

To begin, we contacted our insurance company's auto replacement program and was given a listing of Certified Used Car dealers within 75 miles of our home. They listed Hannah Honda as a Certified Used replacement program and was given a listing of Certified Used Car dealers within 75 miles of our home. They listed Hannah Honda as a Certified Used Car dealer. That mattered to us. Second, after filtering out the brands and types of cars we would not be interested in, we came up with a list of possibilities; then to that we made a list of features we want. We scanned internet ads from the Certified dealers for listings of cars that might fit. On top of the list was a car at Hannah, with exactly the features and price we were looking for. The insurance company's auto replacement program provided us with a specific contact at Hannah. Judy Gomez responded and verified that the car we described was still waiting for us. Perhaps the most remarkable part of this story is that Judy was there to serve us, not to "sell" us on something more expensive. She also provided information about what additional things the dealer was able to do to, but did not make us feel uneasy about our choices by pushing things we did not want. Though we had a pre-arranged loan ready at our credit union on Friday, by the time we came to Hannah and were prepared to sign the purchase order it was Saturday. Amy Kennedy set up "temporary" loan paperwork so that we could complete the paperwork and drive away in the car we had chosen. She was very clear with her explanation of what each form was about. Both Judy and Amy were delightfully personable, and kept us feeling comfortable with our purchasing process. If they represent the kind of care that all customers receive, it's a sure thing that we will recommend Dick Hannah Honda. More

Lewis worked hard to find us a car that we could all agree on for our son. Very friendly and hard working. He had no problem asking to have things changed for us. agree on for our son. Very friendly and hard working. He had no problem asking to have things changed for us. More

Sue Heath is outstanding! I wouldn't go to anybody else to purchase a car from. I got my first car from her and she made it so stress free. And if I have any problems I know I can always count on her else to purchase a car from. I got my first car from her and she made it so stress free. And if I have any problems I know I can always count on her to help me out. :) Love ya Sue! More

I dropped off my car the night before my Service appt. and AJ Andrade was very thorough in discussing the list of to do's. He mentioned that with the car being available first thing in the morning for se and AJ Andrade was very thorough in discussing the list of to do's. He mentioned that with the car being available first thing in the morning for service, it should be done before noon. Next morning I received a comprehensive maintenance overview, including inspection, items completed and items ready for my approval. He called as a follow up to the email and we discussed what needed to be done. Items to do included transmission fluid and brake fluid replacement and replacement of serpentine belt. These items could have extended the completion time into mid-afternoon, but AJ said he will strive for completion by noon. I was very pleased when he sent an email and called me to inform me the car was ready for pick up well before noon. He contacted the shuttle driver to pick me up and I was driving my car home by noon. Car performed fantastically and looked great. Thanks AJ. More

I went to the dealership to "look" at cars. I had a couple in mind that I wanted and would fit my lifestyle. Lewis put them side by side for me to do a comparison which was VERY helpful. We wen had a couple in mind that I wanted and would fit my lifestyle. Lewis put them side by side for me to do a comparison which was VERY helpful. We went inside to do some negotiations and fincancing. I was very happy with the financing I received, and Lewis did a very good job in making me feel comfortable. The only thing I would say is I don't have the greatest credit, so I felt like I didn't have an opportunity to negotiate on the price AT ALL, and that I should be grateful for the deal i received (which I am). Overall a great experience, and I will buy from them again! More

We bought new tires and were informed of a rebate. An alignment was performed, which we expected. We asked for a thorough check-over of the vehicle, which has low mileage but big years, and that was don alignment was performed, which we expected. We asked for a thorough check-over of the vehicle, which has low mileage but big years, and that was done with a report that all was in good condition. Natalie Chambers did a good job of getting the work done and explaining it after it was done. The Loyalty Rewards program being extended to all our vehicles is a plus. More