Dick Hannah Honda

Not to standards The general service of the vehicle has been adequate. I do not like the dealer suggesting that service not recommended in the manufactures manual be The general service of the vehicle has been adequate. I do not like the dealer suggesting that service not recommended in the manufactures manual be performed. To me this is just lining the pockets of the dealership. Consumer Reports agrees with that. I objected to the excessive tire pressures that the dealer adjusted the tires to during a service. The door plate and Honda's recommendation was 32 lbs when cold. My tires were set at 36, 36, 36, 35.5. When I inquired about the adjustment, I was told that they always set them at 34 lbs and that was within Honda's specifications. They also said that their gauges had previously been erratic and that they had replaced them. After objecting to the settings, the individual kept saying that they would set them to whatever I wanted. There is a reason that the myriad of engineers at Honda recommend specific pressures. I didn't like the individuals manner or responses. More

Natalie was the best sales agent I have ever worked with! She was so nice and helpful, she was never pushy which I loved and she went above and beyond to make sure I got the car I wanted. I have told everyon She was so nice and helpful, she was never pushy which I loved and she went above and beyond to make sure I got the car I wanted. I have told everyone I know to go to dick Hannah and ask for Natalie when needing to buy any car. When I got my windows tinted she let me use her car so I didn't have to wait in the shop all day with my four year old, I mean who does that? Only Natalie that's how much she cares she was willing to let me take her car so I could tint my windows after buying the car....amazing More

I recently purchased a 2014 Honda Civic from Dick Hannah Honda. I was satisfied with the price, and the experience was positive in all aspects. The salesperson who helped me, Nathan Rodeman, was affable, Honda. I was satisfied with the price, and the experience was positive in all aspects. The salesperson who helped me, Nathan Rodeman, was affable, punctual, and knowledgeable. The rest of the staff members with whom I interacted were also friendly and helpful. I selected the car on line, it was ready for me when I arrived, and I only spent a short time at the dealership, which is important to me. Overall, it was a smooth, stress-free experience. I also purchased my last two vehicles at a Dick Hannah dealership. More

Natalie was great to work with and during our three shopping trips we test drove a Honda CRV, she escorted us to Subaru in a Honda Pilot where we test drove an Outback and was very thorough in answerin shopping trips we test drove a Honda CRV, she escorted us to Subaru in a Honda Pilot where we test drove an Outback and was very thorough in answering our questions and doing follow-up with us. After deciding not to purchase either one of these and we showed an interest in a Hyundai, she referred us to Dick Hannah Portland Hyundai, where we purchased a Hyundai Santa Fe GLS. More

My wife and I really appreciated Natalie's customer service. She went above and beyond to get me the information that I requested through the process. She even worked on her days off to assist us. D service. She went above and beyond to get me the information that I requested through the process. She even worked on her days off to assist us. Due to my time constraints, I started a negotiation process with the Acura of Portland dealership (where the car was located) on Natalie's day off. Jose at that location was helpful as well. I ended up walking away from the negotiations because their unwillingness to work with me. However, I won't hesitate to recommend Dick Hannah Honda and especially Natalie to others for their car buying needs, and when needed use them for my future needs. Thank you, Matt & Felicia Mason. More

We initially were working with Aundraya on the phone but when we got to the dealership she was busy with some other customers. She said she was sorry but my wife and I understood. She kept checking on us ev when we got to the dealership she was busy with some other customers. She said she was sorry but my wife and I understood. She kept checking on us even though we were in the capable hands of Grant and Fredy. Everyone was nice and we were able to get our Accord we wanted. Even though she was busy Aundraya went out of her way to make sure everything was going good for us.Kudos to all involved! Thank you Heidi and Fred Lea. More