Dick Hannah Honda

Everyone at this dealership was very friendly and helpful. This is my 2nd Honda Pilot and I will be a Honda owner for life! helpful. This is my 2nd Honda Pilot and I will be a Honda owner for life! More

They are not truthful. Sadly to say. They sent me pictures during my service to tell me I needed to do all kinds of fixes. I checked the parts they told me were bad and loo Sadly to say. They sent me pictures during my service to tell me I needed to do all kinds of fixes. I checked the parts they told me were bad and looked at the parts myself. The pictures I was sent were not my vehicle. What a sad way to get customers to spend money. How disappointing. More

I initially had a good first impression of Dick Hannah’s Honda Service Dept. in Vancouver. That was short lived when I realized they mistook my kindness and blond hair for stupidity and tried to price gouge Honda Service Dept. in Vancouver. That was short lived when I realized they mistook my kindness and blond hair for stupidity and tried to price gouge me by quoting me 60% over the norm for some auto repairs. When I told them I found the repair work for almost half their price at another comparable repair facility, they suddenly wanted to price match it and lower their price by 60%. Why didn’t they just quote a fair price in the first place? Now they expect me to trust them? Who knows what they’d say after I took my car to them in order to get their revenue back up to the original quote (over $1,000). Like, “Oh, we found something else wrong with your car?” When someone reveals themselves to you, believe it. That’s too bad because I would have gone to them first to shop for my next Honda, but they’ve shown me their true colors which seems to be: Don’t charge a fair price for repairs based on the actual amount of labor hours needed for the job. Instead, charge what you think you can get away with, based on your impression of the customer’s intelligence (or lack thereof) and hope they don’t have the wherewithal to figure it out. More

This is for Dick Hannah Honda’s service dept! They are the BEST! I woke up one morning to find my car turning on and the engine cranking but not fully starting. Had it towed to Dick Hannah Honda They are the BEST! I woke up one morning to find my car turning on and the engine cranking but not fully starting. Had it towed to Dick Hannah Honda service dept and, even thought I had to take our other car to work & not follow the tow truck there, they called me to figure everything out and were just so communicative and thoughtful. They were clear about the price of the diagnostics and went above and beyond for me with what the actual issue was - it was that the battery was only marginally charged & didn’t work well anymore so it couldn’t fully start the engine! Instead of billing me for the diagnostics + the new battery & labor of install, they said the cost of the new battery would be covered by what a full diagnostic would cost anyway, so we were square with just the cost I had expected to try and figure out what was wrong with it! I was floored - it made me feel taken care of and considered as a person and not just a wallet. They have a service customer FOR LIFE because of this! My wife was skeptical that we could get a good deal from a dealership service dept, but this showed we had placed our faith appropriately and come out financially unharmed. Thank you Dick Hannah Honda!!! More

Told me I couldn't put a down payment unless I agreed to extra warranty extra warranty More

Everyone was extremely friendly and knowledgeable Each knew their job and did great! I’ll certainly refer the dealer to everyone I know looking for a car knew their job and did great! I’ll certainly refer the dealer to everyone I know looking for a car More

Saying Honda making loud whirring noise in drive is normal is absolute xx. Reverse yes,drive no. Don't buy hybrid crv. Noisy as xxxx and NOT normal. Call Honda corporate to complain about Hanna Honda s normal is absolute xx. Reverse yes,drive no. Don't buy hybrid crv. Noisy as xxxx and NOT normal. Call Honda corporate to complain about Hanna Honda selling defective hybrid crv. More

We recently purchased a Honda Odyssey Elite from Dick Hannah. Buying a car is never as easy as one would like, especially with current stock shortages, market adjustments and rising interest rates. Howev Hannah. Buying a car is never as easy as one would like, especially with current stock shortages, market adjustments and rising interest rates. However, we were pleased to experience a professional, courteous and friendly sales team willing to listen to what we wanted as well as what we needed. At the end of the day, our sales rep, Soda, along with Nick and Manny pulled together the right vehicle at the right price and terms. We have purchased vehicles from Dick Hannah over the years, and based on our Odyssey purchase, we'll see them again for our next ride. Thanks, Dick Hanna, and big shout out to Soda! Adams and Moe of Longview WA More

Your service is really good, it is reach our need. I am very satisfied with them I am very satisfied with them More