Dick Hannah Ford

My experience was fantastic. I've bought and sold a TON of vehicles in my years and this was by far one of the easiest times I've ever experienced. Would definitely recommend. I've bought and sold a TON of vehicles in my years and this was by far one of the easiest times I've ever experienced. Would definitely recommend. More

Very good service. Everything was preformed in a timely manner. Service people very helpful. No problem.. Everything was preformed in a timely manner. Service people very helpful. No problem.. More

Great experience working with Dick Hannah Ford. Jake in sales is a great person to work with. The team is friendly, and everyone stayed late to send me home in my new Bronco. Thanks Dick Hannah For Jake in sales is a great person to work with. The team is friendly, and everyone stayed late to send me home in my new Bronco. Thanks Dick Hannah Ford! More

Great experience from start to finish getting a new F-550 with Chris Young in sales with Chris Young in sales More

We purchased a 2020 Ford F150 from Dick Hannah Ford on 8/26. That experience went well. However, on 8/30 I took the truck to my local Ford dealership for an inspection and they found a leak in the front e 8/26. That experience went well. However, on 8/30 I took the truck to my local Ford dealership for an inspection and they found a leak in the front engine cover and a seep in the rear differential. Repairing those would cost $4-5k. Neither issue was disclosed by Dick's. I emailed my sales rep at Dick's and left a message with the sales manager there about returning the truck and getting my money back. It is now 9/11 and I have not been contacted. More

fantastic dealership! Our truck broke down on a Saturday coming back from the Oregon coast with our RV in tow. The tow company dropped out RV off at the storage lot then d Our truck broke down on a Saturday coming back from the Oregon coast with our RV in tow. The tow company dropped out RV off at the storage lot then drove the truck to this dealership. As their service department is closed on the weekends, we checked in with their sale staff asking them what should we do. Being told what to do, we left instruction on why our truck was there. We asked if someone could drive us home which wasn't that far away as we could get our other car since we had all our gear in our truck. The sales staff said not to worry , that they would get us and our gear home. We were driven home soon after that. We got a call on Monday morning by Aryn in the service department and the technician went to work on our truck. Our truck was repaired soon after. Very good service from everyone involved with this dealership as they went beyond what they had to do. Aryn even had someone pick me up at home when my truck was ready. Can't say enough good things about them as I would recommend them to anyone! More

Great service and staff. They helped us to find a great vehicle without any pressure. The entire process was very quick and well explained. They helped us to find a great vehicle without any pressure. The entire process was very quick and well explained. More

The service was great , dropped my pickup off at 7:30 and it was ready by 2:30! Picked it up an hour later, everything seem fine and drove home! it was ready by 2:30! Picked it up an hour later, everything seem fine and drove home! More

They were great to deal with buying my car but buying used I wonder what “gold certified truly means and what they really look at. Luckily as far as I know it what only minor things I had to deal with. A used I wonder what “gold certified truly means and what they really look at. Luckily as far as I know it what only minor things I had to deal with. After over five calls, 3 in person visits and saying that I would return my car I was given a new battery. The other issue was my rear tire not being secured we ended up just fixed ourselves. Also the car was supposed to be detailed; it was washed! After saving for so long,, after the Covid shutdown…. ; I was so excited about my decision to purchase my new 2021 Bronco Sport needless to say the sales customer service certainly took the joy out of that. It certainly slams you with the reality it’s all about the sale! I had to go back and forth between Sales and service numerous times. The sales department blames the service department when in fact the service department needs the permission from sales to proceed. Very frustrating but their service department is very helpful More