Dick Hannah Ford
Sandy, OR
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Terrible sales and service department communication. Was instructed not to wash new vehicle I purchased. The service department ended up running it through an automatic car wash. That’s the short versio Was instructed not to wash new vehicle I purchased. The service department ended up running it through an automatic car wash. That’s the short version of my problems there. Stay away from Dick Hannah dealerships More
T. J. is the best. He was easy to be around and made the experience very enjoyable. He is knowledgable, friendly and really helped getting through the insurance process. Professional, quality service is rar experience very enjoyable. He is knowledgable, friendly and really helped getting through the insurance process. Professional, quality service is rare these days. Dick Hanna is fortunate to have TJ working for them. More
We were very impressed with the level of professionalism and how friendly the entire staff was during the entire process of buying a new vehicle. and how friendly the entire staff was during the entire process of buying a new vehicle. More
I will never come back. Horrible service. Suburban Ford is gone. Such a tragedy. Dick Hannah is a killer hopefully you will figure out small town American. But you never wil Horrible service. Suburban Ford is gone. Such a tragedy. Dick Hannah is a killer hopefully you will figure out small town American. But you never will. Because you don’t care. Just numbers. More
I’m always pleased with my service there. Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil chang Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil change that I was there for, I’d need to spend an extra $150 for 20 new lug nuts . I declined!!! While I was waiting for the oil change, I found lug nuts (20) on Amazon for $30. I always give 5 stars for their service, but today….that extreme quote took a star away!!!I understand up charging, but seriously….$150 for lug nuts??? More
Chris knew the F350 order process and kept me informed along the way. Ordered the truck and it came in just under the 90 days Chris had predicted. along the way. Ordered the truck and it came in just under the 90 days Chris had predicted. More