Dick Hannah Ford
Sandy, OR
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Great experience working with Les! Very clean and friendly and put my priorities first! Enjoyed my purchasing experience, it was quick and easy and they found the best rates they could for me! friendly and put my priorities first! Enjoyed my purchasing experience, it was quick and easy and they found the best rates they could for me! More
My wife and I had great time, and got a great vehicle without any pushy salesman and I would definitely buy another great vehicle down the road. without any pushy salesman and I would definitely buy another great vehicle down the road. More
Awesome to deal with. Got me a great truck for a fair price. As a new car buyer they walked me through the process and were very thorough. Earl McCoy is a great person to deal with, much appreciated! price. As a new car buyer they walked me through the process and were very thorough. Earl McCoy is a great person to deal with, much appreciated! More
VERY FRIENDLY I was in and out in less then the time they thought.As always they let me know if there were any issues. They are always friendly and make sure my car I was in and out in less then the time they thought.As always they let me know if there were any issues. They are always friendly and make sure my car is running right and safe to drive. They are worth the drive from Oregon City. More
They were great! I was in and out in less than 30 mins! I was able to do my application online and that sped up the process! Great people great service! I will oils definitely buy from them again! was able to do my application online and that sped up the process! Great people great service! I will oils definitely buy from them again! More
Personal Service This is the second time we have ordered a vehicle from Suburban Ford. What I liked about Suburban is that they do not hesitate to order a vehicle as This is the second time we have ordered a vehicle from Suburban Ford. What I liked about Suburban is that they do not hesitate to order a vehicle as you specify. I configured our Explorer on line at the Ford.com website. Then I printed it out and took it to Les Schofield at Suburban. We talked about what I wanted and he even suggested an option I did not have but wanted. He never tried to sell me anything else. I appreciated that. Our Explorer is here and it is exactly what we ordered. Thanks, Suburban Ford. More
We ordered a vehicle from Suburban Ford on December 7th, 2019. We worked with Earl McCoy & Pat Dunn. Earl told us 6 weeks for delivery and took a $1000 deposit, which they promptly cashed on the very next b 2019. We worked with Earl McCoy & Pat Dunn. Earl told us 6 weeks for delivery and took a $1000 deposit, which they promptly cashed on the very next business day. Eight weeks later, after no word from the dealership, we called Earl. He told us "it's on the way", "it will be here in 7-10 days". On Feburary 21st, 2020, again after no word from the dealership, I drove in and spoke to Earl in person. I was informed that in fact the vehicle would not arrive until March 23, 2020. In light of this we requested a refund of the deposit. Then COVID-19 happened. Suburban Ford, even in the face of this crisis, is denying the $1000 from my family. This is a shameful, unethical, and immoral dealership that should be avoided at all costs. More
Great Experience and Amazing Truck! We had called several dealerships in the area in search of an F450. All the dealerships that we called never called us back except one, which we drove We had called several dealerships in the area in search of an F450. All the dealerships that we called never called us back except one, which we drove to (Canby Ford, which is 5 miles from our home said they'd return our call twice, but never did. And Skyline Ford in Salem was going to verify mileage on a "new" F450 but thought it was a joke that we demanded a truck with under 30 miles on it...their truck had over 200 miles on it and considered it to be "new". Nope, sorry..and he literally laughed on the phone). Upon arriving at Hillyer's Ford in Woodburn, OR, the weather decided to pour rain and asked if there was a space inside that we could view it, as this was the first 2020 that we saw in person. My husband is a diesel tech and wanted to get a close up look of EVERYTHING. They were very rude and refused even though we had the intention of purchasing if all checked per my husband. We had always had Rams and this was our first Ford experience. After our poor experience with those few Ford dealerships, my husband started looking at Ram 4500's again even though it wouldn't really fit our needs. I continued to search for F450's that would meet our needs since we wanted something fully loaded to be comfortable traveling in. I finally called Suburban Ford since they'd had a black Lariat on their lot for awhile and even though it wasn't a color we wanted to purchase, it would give us a chance to see it in person. I called to see what kind of vibe I got from the dealership and spoke with Earl McCoy. He was very pleasant and said he'd be available whenever we'd like to look at it. We made a 50 minute drive to the dealership and when we arrived, we were pleasantly greeted by another salesman who then took us to Earl. What a great first impression! They were all so friendly and welcoming...not what we received from other places. Earl offered us bottled water, drove us to the truck via golf cart and answered all our questions AND gave us time to look over the truck and drive it. He never pressured us or acted annoyed when asking if he could get us a different color with all the same options as this one. One week went by and we made the decision that black would be okay...apparently, it was meant to be with the way everything else directed us there. They took us through the best car buying experience we've ever had (and we've purchased a LOT of cars). They had a great price on the new F450 with Ford rebates, gave us what we wanted for our Ram 3500, and financed us at a great interest rate. Many of their staff have worked there over 10 years and the owner still comes into the dealership everyday. I have nothing but great things to say! We couldn't be happier with our purchasing experience and this amazing truck! Thank you Earl! More
Suburban Ford was fair and honest with me Suburban Ford in Sandy Oregon is a great place to buy your next car! I just bought mine and it was a great experience, salesmen Chris Young and Scott Suburban Ford in Sandy Oregon is a great place to buy your next car! I just bought mine and it was a great experience, salesmen Chris Young and Scott will treat you right. More
Truck buying made easy The no pressure sale, easy financing w/ low interest rates, service after the sale.......these guys are the place to go.........I would give them a pe The no pressure sale, easy financing w/ low interest rates, service after the sale.......these guys are the place to go.........I would give them a perfect 10. More