Dick Hannah Ford
Sandy, OR
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I purchased my 2021 Bronco Sport with the help of Rick and it was a smooth and low pressure experience. He made sure to answer all my questions and make sure I was set up with the Ford app before I left. and it was a smooth and low pressure experience. He made sure to answer all my questions and make sure I was set up with the Ford app before I left. More
This is the finest dealership we have ever dealt with great sales people great managers and no high pressure. Awsome! They treated us like family! We have been married 50 years and have 53 children coun great sales people great managers and no high pressure. Awsome! They treated us like family! We have been married 50 years and have 53 children counting or 6 , and 47 grandchildren including great. They have definitely earned our families admiration and business! More
Simply put.. “Simply Outstanding”.Dave Flom and his team Simply put.. “Simply Outstanding”. Dave Flom and his team @ Suburban did such a great job for me. From Product to price they were far above the compe Simply put.. “Simply Outstanding”. Dave Flom and his team @ Suburban did such a great job for me. From Product to price they were far above the competition. Maybe with truck sales so big right now, maybe the other guys got lazy. These guys are anything but. More
Bought my 2017 Ford Escape with the help of Dave Flom. I set up to view a different vehicle but when it didn’t meet my needs he quickly found me another with exactly what I was looking for. Great service! set up to view a different vehicle but when it didn’t meet my needs he quickly found me another with exactly what I was looking for. Great service! More
The Experience with Rick Ross was great. He never pressured me to buy a vehicle. He was available for my questions even after I left the showroom. pressured me to buy a vehicle. He was available for my questions even after I left the showroom. More
I've had negative experiences with other dealers after the sale is completed, in that they won't give you the time of day. This is not the case with Suburban Ford in Sandy Oregon. They create relationshi the sale is completed, in that they won't give you the time of day. This is not the case with Suburban Ford in Sandy Oregon. They create relationships with their customers through prompt communication and outstanding service by going the extra mile. I brought my Ford F 150 Lariat in for service after driving in muddy roads to our property and Chris Young had it washed, which included the dried mud in the wheel wells. It was nice to pick up a clean truck both inside and out as it wasn't expected. Chris says he he "works for us" and we believe it. More
I have not purchased a car in over 9 years and I'm here to tell you these guys at Suburban Ford are the kindest, most caring and understanding people you will deal with. They do not talk over you, they l to tell you these guys at Suburban Ford are the kindest, most caring and understanding people you will deal with. They do not talk over you, they let you test drive the vehicle for as long as you would like, they make sure that the financing is in your budget and work hard to understand what is important in your lifestyle. My salesman was Chris Young and Mark was the financing. Thank you to both of them for getting our family the vehicle that we have needed to fit our needs. No need to visit another dealership in the Northwest, this one is the only one you need to go to. More
Chris provide excellent customer service as he got back to us very quickly. Ver informative when it came to teaching old people technology. Ed in used vehicles went beyond the call of duty when finding a to us very quickly. Ver informative when it came to teaching old people technology. Ed in used vehicles went beyond the call of duty when finding a vehicle for us. More
Chris Young is the epitome of old fashion customer service. He made it easy for us and explained all the gadgets on the Ford F150 Lariat. His communication skills by calling, email, texting, are unmat service. He made it easy for us and explained all the gadgets on the Ford F150 Lariat. His communication skills by calling, email, texting, are unmatched. He mentioned he works for us and I have seen that statement in action. Ed in used car sales was instrumental in finding the right vehicle for us and actually driving it over for us to look at. More
Just purchased a '21 F 150 Supercab from Suburban Ford in Sandy OR. Great truck with all the options we were looking for (4x4 towing package XLT). It was a pleasure doing business Earl McCoy, very helpful. T Sandy OR. Great truck with all the options we were looking for (4x4 towing package XLT). It was a pleasure doing business Earl McCoy, very helpful. Thanks to the crew! More