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Dick Hannah Ford
Sandy, OR
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Poor communication! I ordered a pickup using sales person George Z. It was always a chore to get any updates on my order. I will not be doing business with Suburban For I ordered a pickup using sales person George Z. It was always a chore to get any updates on my order. I will not be doing business with Suburban Ford again. More
Great customer service and a friendly sales team. Very helpful and courteous! I recommend anyone looking to buy a vehicle to come to Sandy ford! Very helpful and courteous! I recommend anyone looking to buy a vehicle to come to Sandy ford! More
We had an excellent purchasing experience yesterday at Suburban Ford with George Z helping us learn and understand the truck (rig as he calls it - F 150). Suburban Ford with George Z helping us learn and understand the truck (rig as he calls it - F 150). More
This is my second car in two years that I’ve purchased from Chris, he is honest and so easy to work with!!! If I have any questions even after my purchase he has excellent customer service and will get ba from Chris, he is honest and so easy to work with!!! If I have any questions even after my purchase he has excellent customer service and will get back to me right away! I know exactly who I will buy next car from!!! Thanks Chris & suburban ford! More
Excellent experience. Les and Dave were very helpful and efficient in the ordering and delivery of our new truck. They explained all the features and details of the vehi Les and Dave were very helpful and efficient in the ordering and delivery of our new truck. They explained all the features and details of the vehicle making sure I was comfortable and understood everything. I never felt pressured in any way during the process. The whole process was quick and easy. I would highly recommend Suburban Ford anyone in interested in purchasing a Ford car or truck. More
Ordered my F250 w/ Suburban Ford in Nov. 2021. I placed the order with Les Scofield, who was absolutely great to work with. Keep in mind, special orders take a while from the initial order 2021. I placed the order with Les Scofield, who was absolutely great to work with. Keep in mind, special orders take a while from the initial order to actually driving the truck off the lot. Throughout the wait, Les was readily available to answer any questions I had. Overall, a great experience. Undoubtedly, I will be back to purchase my next rig at Suburban Ford in Sandy. More
We have purchased 5 Ford vehicles from Suburban Ford over the last 15 years. And Dave Flom has assisted us each and every time. We have been truly blessed with his professionalism and matter of fact way he the last 15 years. And Dave Flom has assisted us each and every time. We have been truly blessed with his professionalism and matter of fact way he helps us. There has not been one time where we felt pressured or taken advantage of in any way. The Suburban family feels like just that. If we come in for service, someone from the sales area will recognize me and come say hi. Kinda feels like the old bar on Cheers! Dave hit the nail on the head when he told us upfront the F350 would take 6-9 months to arrive and he was dead on at 6 months 2 weeks. Thank you Erinn for your careful assistance also, we appreciate you as well. Aryn, Dylan, Tim in service - you are rock stars for putting up with our dumb questions. Thank you! Mark in finance, I wish all dealerships had men like you in that chair. Virtually painless transactions. Except when the paper pile ejects itself on the floor!!! :) I hope to stop buying cars and trucks someday, :) but if we need another one (Like Arnold Said) - I'll be back. Thank you Suburban Ford for treating these customers well. We are customers for life. Sincerely, Wallace & Kimberlie More
I’m giving Jake Jordan in sales and Yosiph in finance 5 stars!! They are the most helpful, caring and attentive team members to work with and honestly care about the clients! Impressive and make the whole stars!! They are the most helpful, caring and attentive team members to work with and honestly care about the clients! Impressive and make the whole process easy and worth it! I will be referring everyone I can to these guys!! More