Dick Hannah Ford

Always professional, honest and prompt. We use them for our fleet. The people in every department are the best to work with. We use them for our fleet. The people in every department are the best to work with. More

I’m always pleased with my service there. Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil chang Prompt and courteous . Today though, they told me the lug nuts on my vehicle were “swollen” and in order to have the tire rotation with the oil change that I was there for, I’d need to spend an extra $150 for 20 new lug nuts . I declined!!! While I was waiting for the oil change, I found lug nuts (20) on Amazon for $30. I always give 5 stars for their service, but today….that extreme quote took a star away!!!I understand up charging, but seriously….$150 for lug nuts??? More

Prompt service good rewards good occasional specials. Dislike having to use 15 words to complete. Dislike having to use 15 words to complete. More

Chris knew the F350 order process and kept me informed along the way. Ordered the truck and it came in just under the 90 days Chris had predicted. along the way. Ordered the truck and it came in just under the 90 days Chris had predicted. More

Very happy! I wouldn’t change a thing. The people are the best part. They want my business and I’m happy to give it. I wouldn’t change a thing. The people are the best part. They want my business and I’m happy to give it. More

The new owners took over seamlessly. Quality still there after 17 years of service here Quality still there after 17 years of service here More

Was a great experience all the way around. Jake (our salesperson)was very knowledgeable with the F350 we wanted and helped us put together the perfect pickup truck for our needs. This was th Jake (our salesperson)was very knowledgeable with the F350 we wanted and helped us put together the perfect pickup truck for our needs. This was the third vehicle we have purchased from Dick Hanna. We will be back again! More

Our family has worked with this dealership for years on new vehicles as well as service. Top notch. Aryn Fixx has always taken care of our service needs, and Chris Young made our most recent vehicle purcha new vehicles as well as service. Top notch. Aryn Fixx has always taken care of our service needs, and Chris Young made our most recent vehicle purchase very smooth and easy. Very proactive too. More

Professional, respectful, delightful, thoughtful trustworthy people at the Sandy Dick Hanna Ford. Happy with every step in the buying process. trustworthy people at the Sandy Dick Hanna Ford. Happy with every step in the buying process. More

After a 3 year wait for Ford to figure out how to build my Bronco, I finally took delivery on it two weeks ago at Dick Hannah Ford. Despite all of the issues Ford stumbled over in the rollout of the Bronco my Bronco, I finally took delivery on it two weeks ago at Dick Hannah Ford. Despite all of the issues Ford stumbled over in the rollout of the Bronco, my experience with the crew at Dick Hannah more than made up for those frustrations. I dealt primarily with Chris Young in sales and he exceeded all my expectations for a new vehicle purchase. Because of the multi-year delay on the Bronco production, Chris had to keep in touch throughout the order process far more than would normally be expected for a single truck sale. I received monthly updates on my vehicle status and model year changes and never once felt like they forgot about my reservation. After finally receiving my VIN and 2023 build date, Chris sent me weekly updates about where I stood in line and what could be expected for delivery. I had some very specific requests about my configuration and certainly wasn't the easiest customer, but Chris and his crew handled it all with class. When I finally picked the truck up, Chris spent more time than could be expected going through every detail of the transaction, from the options list and pricing, to a detailed feature walk-through. It couldn't have been a better delivery experience (aside from the crazy wait, which wasn't the dealerships fault at all). The rest of the guys, Jake in sales and Mark in financing, were also wonderful to deal with. Ford is lucky to have these guys representing the Ford brand, and doing everything possible to make up for Ford's failure to produce their new vehicles in a reasonable timeframe. If you are anywhere near Sandy, OR (I drove from an hour away to work with these guys), you should only look to deal with Dick Hannah Ford. More