Dick Hannah Ford
Sandy, OR
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Outstanding communication for a service that required a month-long wait for parts. Aryn did a great job of explaining the situation and fielding reasonable questions. The parts team was on their toes and month-long wait for parts. Aryn did a great job of explaining the situation and fielding reasonable questions. The parts team was on their toes and caught the a detail about the part that could have resulted in further delays if they hadn't been alert. The repairs are working as-new. While no repair activity is pleasant, Aryn and the guys there at Dick Hannah Ford made it as transparent as possible and communicated extremely well. More
I came down from Seattle to lease a Mustang Mach E from these guys. I negotiated hard but they are honest and straightforward with none of the xx that I found a lot of other Ford dealers tried to bury in t these guys. I negotiated hard but they are honest and straightforward with none of the xx that I found a lot of other Ford dealers tried to bury in their leases (e.g., good price but terrible money factor). They had my preferred color, which was the icing on the cake, but in the end I was happy to buy from Dick Hannah and James Binder (my sales guy) and the team working with him. I had a fair negotiating partner and they gave me a great deal. What more could you ask for? More
I've been using Dick Hanna Ford, previously Suburban Ford for several decades and have always found their service exemplary. I've purchased three new Ford cars and a used car from them and have had them serv for several decades and have always found their service exemplary. I've purchased three new Ford cars and a used car from them and have had them service them all for me. A great dealership to work with. More
The experience was actually relaxing, no pressure, helpful with questions, stayed in touch periodically but not too much. They exemplified their motto: "Believe in Nice"! Les Scofield was great to helpful with questions, stayed in touch periodically but not too much. They exemplified their motto: "Believe in Nice"! Les Scofield was great to deal with, also Dave Flom and Jake Jordan. I have and will continue to let people know about your dealership and the experience. More
Employees are wonderful and outstanding. For a simple brake job the cost is astronomical and 1/2 the price up the street. What happened to Suburban Fords reasonable friendly business attitud For a simple brake job the cost is astronomical and 1/2 the price up the street. What happened to Suburban Fords reasonable friendly business attitude towards its customers? A big company comes in and takes our money and then some. It’s a wonder why I keep coming back? We have been a ford family for years. More