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Dick Hannah Dick Says Yes
Vancouver, WA
1,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,458 Reviews of Dick Hannah Dick Says Yes
June 03, 2023
Our salesman, Grover was amazing. He was patient, professional and knowledgeable. We left feeling like we got a great deal. Cory, the finance manager explained everything thoroughly a He was patient, professional and knowledgeable. We left feeling like we got a great deal. Cory, the finance manager explained everything thoroughly and worked hard to get us the rate and payment we were looking for! More
by Lisanewport98
Employees Worked With
Cory Newport, Grover Betts
May 27, 2023
When I was buying the car everyone was super nice and acted as if they were extremely up front. It was the car I came to see and wanted. When we went for the test drive car drove just fine. I pointed out acted as if they were extremely up front. It was the car I came to see and wanted. When we went for the test drive car drove just fine. I pointed out the driver side speakers were out. I was promised it would be fixed. I was shown the contract and told every car comes with a 2 year warranty for everything electrical and under the hood. Normal wear not included( oil changes). I called the next day to set the appointment they said I need to get the speaker fixed, not a problem. Well that told me they will get back to me. 3 weeks of me calling and I was finally able to get the car seen. After looking at it for the speakers they told me the speakers are not covered. Then I look at the contract and the warranty is Not included but a 3k mark up! Screw this place! More
by Brice.fisher
Employees Worked With
Jason
May 15, 2023
Aggressive and effective. Post sale I’m trying to acquire funds owed to me through Dick Hannah Subaru and all of a sudden the entire family of Dick Hannah goes dark on me for Post sale I’m trying to acquire funds owed to me through Dick Hannah Subaru and all of a sudden the entire family of Dick Hannah goes dark on me for days on end ( except for Maya at Dick Says Yes .. she ALWAYS picks up my calls or returns them promptly. I’m finding it incredibly difficult to get any sort of a response from Brittany in accounting/ refunds. I’ve been more than patient, overly kind and the refund is PAST DUE. Imagine making a payment to them past due ? Would they continue to be sweet and kind on the tele? I just don’t know why it is so difficult to simply respond with a simple ballpark of a time frame that my refund, my hard earned money will be returned to me.. that’s my only complaint More
by Waiting patiently
Employees Worked With
Maya Brown
May 14, 2023
This is my first time trading in and buying my own car. Grover was the best! Super professional and transparent. If your looking to buy/trade a car I would definitely recommend going to Grover at Dick says Grover was the best! Super professional and transparent. If your looking to buy/trade a car I would definitely recommend going to Grover at Dick says yes in hazel dell. 10/10 best experience ever. More
by Danielle.hone
Employees Worked With
Rob Chartier, Grover Betts
May 14, 2023
Grover was the best! Super professional and transparent love this guy!!!! I wouldn’t go any where else to buy a car. I trust these people. Super professional and transparent love this guy!!!! I wouldn’t go any where else to buy a car. I trust these people. More
by Danielle.hone
Employees Worked With
Rob Chartier, Grover Betts
May 07, 2023
John at Hazel dell was so helpful and patient with us while we spoke about what vehicle we wanted. He helped me get into a perfect vehicle that met my financial goals! while we spoke about what vehicle we wanted. He helped me get into a perfect vehicle that met my financial goals! More
by thecourtnays
Employees Worked With
John, Maya Brown
April 26, 2023
Jon was very helpful. I felt heard and helped during my visit. This is my 3rd vehicle purchase through this dealership, I will definitely be a repeat customer! I felt heard and helped during my visit. This is my 3rd vehicle purchase through this dealership, I will definitely be a repeat customer! More
by Cecithemexi91
Employees Worked With
Jon Sokol, Cory Newport
April 24, 2023
Easy experience and kind staff. Could have used a snack or drink for the 1.5 hrs I was there 🥨 but other than that, it was fantastic and I left with my new vehicle!! Could have used a snack or drink for the 1.5 hrs I was there 🥨 but other than that, it was fantastic and I left with my new vehicle!! More
by NewCar83
Employees Worked With
Jon ( something- he's new. Mustache), Maya Brown
