
Dick Hannah Dick Says Yes
Vancouver, WA
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1,483 Reviews of Dick Hannah Dick Says Yes
Pleasant Experience While the car I was actually wanting to look at wasn't yet available, Bonnie Robinson walked me around the lot and patiently listened to both my daugh While the car I was actually wanting to look at wasn't yet available, Bonnie Robinson walked me around the lot and patiently listened to both my daughter and I and found the perfect car for us. While car shopping isn't my favorite thing to do, the whole experience went smoothly. More
Excellent They kept searching for cars for me until we found one I liked. Very nice and weren't pushy. Bonnie was very nice and easy to talk to. They kept searching for cars for me until we found one I liked. Very nice and weren't pushy. Bonnie was very nice and easy to talk to. More
When you click with your salesperson. I met Bonnie Robinson as a credit challenged person, and then some. I wasn't in a hurry and didn't need to make any split second decisions. It was t I met Bonnie Robinson as a credit challenged person, and then some. I wasn't in a hurry and didn't need to make any split second decisions. It was time to say goodbye to my beloved car of 12 years, and it was difficult to transition. I visited several dealerships with less than favorable ...experiences. I know my situation is pretty difficult. I knew my options were going to be limited but my criteria was reliable and affordable. I started talking with Rock and he paired me with this amazing woman, Bonnie Robinson. Sometimes you just click, and I knew she understood not only my situation but that she'd help me find the best deal. I had been looking casually about 1-2 months, but only seriously a few weeks. In about a week, Bonnie found the deal. See, I know it's a game of a lot of components when buying and selling cars. My process here was perfect with Bonnie. I wanted a car and she wanted to sell me one. They make millions, right? She found the best deal around and was great the entire time. I can't think of anything they could've done better. I feel really good about the whole experience. When I need to do this again, trade, shop with the offspring, I'm coming back and asking for Bonnie. Btw, she took the time to show me what I needed to fix and how with my credit challenges and even talked with me about how to refinance after a year. More
A great car shopping experience. I was incredibly impressed with the service and kindness I received. Bonnie went above and beyond to make sure I had a good experience and she educate I was incredibly impressed with the service and kindness I received. Bonnie went above and beyond to make sure I had a good experience and she educated me throughout the entire process. Thank you. More
Great experience, friendly sales people, Bonnie rocks I went to Vancouver Dick Says Yes after filling out an application on line and speaking with James Mahin who did a lot of looking at my info and talki I went to Vancouver Dick Says Yes after filling out an application on line and speaking with James Mahin who did a lot of looking at my info and talking to finance. He was able to talk to me about a deal that would work for me despite my challenging credit. Based on the information, I made an appointment to go to the dealership. I was skeptical as I have been through the car buying experience before whuch involved shady sales tactics, long waits and bait and switch attempts. When I arr with my sister, we met Bonnie Robinson who helped through the rest of the process including the actual signing of the papers. The deal offered to me over the phone by James was the real deal that was consistent and what I signed my final papers agreeing to. That has never happened at a car dealership! Bonnie was kind, knowledgeable and efficient. Thanks Bonnie and Dick Hannah for helping me get a new car that I cn aord and am happy to have. More
Well educated staff, motivated to sell you a car I had a great expierence with Dick Hannah. I told them want to wanted and we were able to figure out the best option for me. They made sure I was in m I had a great expierence with Dick Hannah. I told them want to wanted and we were able to figure out the best option for me. They made sure I was in my budget, which was helpful. More
Oil change Was told it would take an hour to (no longer then) an hour and a half and took almost 2 hours. Not seeing a single customer for the whole 2 hours I wa Was told it would take an hour to (no longer then) an hour and a half and took almost 2 hours. Not seeing a single customer for the whole 2 hours I was there makes me wonder what took so long. Left the dealership and got to the freeway only to realize they didn't shut my hood all the way. Got home and notice their horrible wash job wishing I would've paid someone else to do it. Extremely disappointed. More
Bonnie Robinson is fantastic It had been a while since I'd bought a car, and I was dreading having to go in, but Bonnie Robinson was thoughtful, kind and super easy to work with. It had been a while since I'd bought a car, and I was dreading having to go in, but Bonnie Robinson was thoughtful, kind and super easy to work with. She led us through the process in a way that was transparent and easy to follow and kept us company throughout. I never felt uncomfortable or pressured. It was an excellent experience. More
Bonnie Robinson was the best! As a women in her early 20's, I was very apprehensive about my first car experience. Bonnie at Dick Hannah in Vancouver was very friendly and helped As a women in her early 20's, I was very apprehensive about my first car experience. Bonnie at Dick Hannah in Vancouver was very friendly and helped me every step of the way. She was very professional, yet personable and I felt comfortable asking any questions and be honest with what I wanted. Good service overall. Other staff was great as well. More
I have to say this was the Best car Buying experience Car buying has never been something I look forward to doing but I must say that Bonnie and the others at Dick Hannah on 99th St. Changed my mind. Bon Car buying has never been something I look forward to doing but I must say that Bonnie and the others at Dick Hannah on 99th St. Changed my mind. Bonnie was extremely helpful in explaining every step of the car purchase, I felt comfortable and in good hands. Bonnie helped get us into the right car at the right for us. Thank you Bonnie for the most excellent customer service. More