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Dick Hannah Dick Says Yes

Vancouver, WA

4.8
1,483 Reviews

1200 NE 95th St

Vancouver, WA

98665

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1,483 Reviews of Dick Hannah Dick Says Yes

November 07, 2021

Nic is amazing! With he and his teams help I purchased my second vehicle. Nic will be my “car guy” for years to come. More

by eg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nic Rodio
Nov 09, 2021 -

Dick Hannah Dick Says Yes responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Dick Says Yes Vancouver! If you have any further questions, please give us a call. We're always happy to help! Have a good day!

September 19, 2021

Taylor was a great help to my wife and I. Very kind,and good salesman ship. We'll be back for our next vehicle. More

by burnemj69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Loftis-Kim
Sep 24, 2021 -

Dick Hannah Dick Says Yes responded

Hello, thank you for your kind review; we are happy to pass along your comments to Taylor here at Dick Hannah Dick Says Yes Vancouver! We're looking forward to your next visit with us!

July 27, 2021

Nicholas Larson took great care of me! I was able to work with the finance department and get a car I LOVE with low payments! More

by DanyO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Larson
June 13, 2021

Was in the middle of a cash deal on a car from 4 hours away and on a weekend, Carson called to tell me the only way I could buy it at that moment to hold it was to apply for credit and pay $2000 on a debi More

by lancasr
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carson plus two others
Jun 17, 2021 -

Dick Hannah Dick Says Yes responded

Sam, Thank you very much for your feedback. This is definitely not how we do business and the store General Sales Manager, Amanda Mortenson, will be investigating and reaching back out to you. There are severe inventory shortages across the entire country, and as an auto group, inventory does get sold quickly, as all dealerships have access to the same inventory, however, the way you are describing how this was explained to you is not how we expect things to be communicated by our team. Thank you for leaving this feedback, and you will be hearing from the store's General Sales Manager when she is back in the office. Thank you.

May 28, 2021

Given complete runaround when trying to purchase a used car fom these guys. I applied for financing for a specific car only to find out the car didn't exist and then they they tried to sell me a more expen More

by pmbeech
Customer Service
Recommend Dealer
No
Employees Worked With
Hayden Roll
May 30, 2021 -

Dick Hannah Dick Says Yes responded

We truly appreciate your honest feedback. Hi Philip, Lawrence here with Dick Hannah Dick Says Yes. Thank you for reaching out to us. I went over the file, we do have an approval for you. There seems to be a misunderstanding on what the lender will finance you for based on the credit file. Lender will look for newer lower mile vehicles which are less risk to the lender, than older higher mile vehicles. Also not every vehicle works for every approval. Each lender will have their own programs and parameters, and these will all be driven by the approval. Please feel free to reach out to me at 360-574-4424, as i may be able to answer any other questions you have. We truly appreciate your honest feedback.

April 27, 2021

This place is scandalous the sales guys will assault u and try and rip u off and leave out your significant other when u go in and try and buy a car. I highly recommend vancouver toyota. More

by melissajane7986
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Kenaga, Douglas Hunter
May 13, 2021 -

Dick Hannah Dick Says Yes responded

Hi my name is Lawrence here with Dick Hannah's Dick Says yes. thank you for reaching out. We work hard to ensure everyone that come into our dealership has a great experience. If you have a moment would there be a good time to chat to go over your experience?

February 22, 2021

This was my second vehicle from you guys (the first was a credit builder vehicle) and I was able to trade up to a much newer SUV at a better rate and monthly payment less than the first vehicle. Nic was on More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Ram, Nic Rodio
Feb 22, 2021 -

Dick Hannah Dick Says Yes responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Dick Says Yes Vancouver! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dick Hannah Dick Says Yes Vancouver!

February 21, 2021

from the minute we walked in the door at Dick Says Yes, it was the best car buying experience I have ever had, and we are both 72 years old, so that's saying a lot. We got the best deal possible, consider More

by pcpatticakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Rodio
Feb 22, 2021 -

Dick Hannah Dick Says Yes responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Dick Hannah Dick Says Yes Vancouver.

January 17, 2021

My car buying experience with Rob was so pleasant he went above and beyond to help me .makes you feel very much at ease with the whole process I truly appreciated the customer service Rob provided very More

by curlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chartier
Jan 21, 2021 -

Dick Hannah Dick Says Yes responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2020

Nic was amazing! Made us feel like he wanted our business. I love my car still a year later! And now can buy a home More

by marysanders09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Rodio
Dec 31, 2020 -

Dick Hannah Dick Says Yes responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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