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Dick Hannah Dick Says Yes
Vancouver, WA
1,483 Reviews
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1,483 Reviews of Dick Hannah Dick Says Yes
February 10, 2022
Always a pleasure doing business with Dick Hannah! They get through the process as quick as possible and make sure you are comfortable and happy with everything. Very clear with your options and find you t get through the process as quick as possible and make sure you are comfortable and happy with everything. Very clear with your options and find you the best suit for you when it comes to both finance options and vehicles. The staff is always friendly and helpful and you never feel pushed or uncomfortable. More
by alec.higley
Employees Worked With
Oscar, Kai Keliikoa, Lawrence Ram, Nic Rodio
February 06, 2022
Bait and switch. Do not go to this dealership. Here is my story. I own one vehicle and live alone in Scappoose, OR. I rely on my vehicle for transportation to work. My current vehicle had a catastrophic engi story. I own one vehicle and live alone in Scappoose, OR. I rely on my vehicle for transportation to work. My current vehicle had a catastrophic engine failure on a Monday evening. That night and the following day, I contacted several dealerships about vehicle I was interested in. As Dick Hannah Dick Says Yes had the best deal on the style vehicle I wanted, I had a co-worker drop me off at the dealership after work as I had an appt to see the car. When I got there, the car was neither there or on the website. The only car they had in that style was 3X the amount of the car I wanted to see. The payments and increase in insurance would be difficult to cover. I requested to see more reasonably priced cars on their website and was told they were still in the inspection process.I was told that even if they were, I could not be financed on a car under $10,000. Believing that I had no other option, I purchased the vehicle. Two miles off the lot and the check engine light came on. The engine also made a gurgling noise. When I got home, I emailed the sales manager to inform him of this problem. The next morning, three dealerships with loan approvals they were able to obtain on my behalf. These approvals were for sub $10K cars. That day after work, I attempted to return the car. I was told that I could not, but their service center would look at the car. For $23K, it should not need service so soon. I expressed that I wanted to return the car many times. I also asked about the 3 day exchange policy advertised on their website and was told for some reason that my car did not qualify. After being made to sit in the waiting room for 2.75 hrs, They said that they could give me a 2018 model of the exact same vehicle, even the color for the same price and that was my only option. So, here I am. My monthly payments are way over my budget, for a vehicle that I don't want. I was desperate, so easily miss-led. Don't make the same mistakes I did. More
by consumer1
Employees Worked With
Lawrence Ram
February 04, 2022
This is our second Subaru we’ve bought from Hannah, both times our sales representative has been Nic Rodio. He did a great job of making the sales process fast and hassle free. times our sales representative has been Nic Rodio. He did a great job of making the sales process fast and hassle free. More
by Dgm
Employees Worked With
Nic Rodio
