
Dick Hannah Dick Says Yes
Vancouver, WA
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1,483 Reviews of Dick Hannah Dick Says Yes
I’ve been trying to get a vehicle for a while and this is the first place that got me approved, there was a little to no pressure, I did test drive a vehicle that wasn’t my topic, but they drove to another o the first place that got me approved, there was a little to no pressure, I did test drive a vehicle that wasn’t my topic, but they drove to another one of their dealerships to pick up the car that I really wanted and we worked it out so I was able to purchase. Clean vehicles, kind people, semi-chill vibes. For someone that is GNC I felt respected, overall I’m happy! If you know what you want, I would suggest letting them know upfront, and I’m sure they’ll work with you, they didn’t try and show me anything outside of what I specified, which I appreciate! More
Our experience was one of the best. We bought this car because of Grove and his team. They helped us find the vehicle we wanted with no pressure and accommodated our needs. They have We bought this car because of Grove and his team. They helped us find the vehicle we wanted with no pressure and accommodated our needs. They have made a lifelong customer of us! More
Our salesman, Grover was amazing. He was patient, professional and knowledgeable. We left feeling like we got a great deal. Cory, the finance manager explained everything thoroughly a He was patient, professional and knowledgeable. We left feeling like we got a great deal. Cory, the finance manager explained everything thoroughly and worked hard to get us the rate and payment we were looking for! More
When I was buying the car everyone was super nice and acted as if they were extremely up front. It was the car I came to see and wanted. When we went for the test drive car drove just fine. I pointed out acted as if they were extremely up front. It was the car I came to see and wanted. When we went for the test drive car drove just fine. I pointed out the driver side speakers were out. I was promised it would be fixed. I was shown the contract and told every car comes with a 2 year warranty for everything electrical and under the hood. Normal wear not included( oil changes). I called the next day to set the appointment they said I need to get the speaker fixed, not a problem. Well that told me they will get back to me. 3 weeks of me calling and I was finally able to get the car seen. After looking at it for the speakers they told me the speakers are not covered. Then I look at the contract and the warranty is Not included but a 3k mark up! Screw this place! More
Aggressive and effective. Post sale I’m trying to acquire funds owed to me through Dick Hannah Subaru and all of a sudden the entire family of Dick Hannah goes dark on me for Post sale I’m trying to acquire funds owed to me through Dick Hannah Subaru and all of a sudden the entire family of Dick Hannah goes dark on me for days on end ( except for Maya at Dick Says Yes .. she ALWAYS picks up my calls or returns them promptly. I’m finding it incredibly difficult to get any sort of a response from Brittany in accounting/ refunds. I’ve been more than patient, overly kind and the refund is PAST DUE. Imagine making a payment to them past due ? Would they continue to be sweet and kind on the tele? I just don’t know why it is so difficult to simply respond with a simple ballpark of a time frame that my refund, my hard earned money will be returned to me.. that’s my only complaint More
This is my first time trading in and buying my own car. Grover was the best! Super professional and transparent. If your looking to buy/trade a car I would definitely recommend going to Grover at Dick says Grover was the best! Super professional and transparent. If your looking to buy/trade a car I would definitely recommend going to Grover at Dick says yes in hazel dell. 10/10 best experience ever. More