Dick Hannah Chevrolet
Sandy, OR
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I have been using the Dick Hannah Chevrolet dealership since it was Suburban Chevrolet, and the service was ALWAYS exceptional . But since the change to Dick Hannah, the Quality of Service has entirely l since it was Suburban Chevrolet, and the service was ALWAYS exceptional . But since the change to Dick Hannah, the Quality of Service has entirely lost the QUALITY and can now barely be called service. The service writer Jim is absolutely phenomenal and still does his job energetically and with a smile. But the technicians doing the service obviously have better things to do than provide the service being paid for. I was in today for an oil change and fuel filter change on my 2020 Silverado 3500HD. There was suppose to be a multi-point safety inspection performed, yet after the service, and as is my usual practice, I checked under the hood. I found there to be a LARGE squirrel nest exactly 10 inches from the oil fill tube. I was NOT informed of this safety hazard, and obviously, it was too much for the technician to remove and document for me to investigate further (for SAFETY PURPOSES). Which bodes the question, was there a multi-point safety inspection performed? I used to live within a reasonable distance to bring my vehicle into Suburban / Dick Hannah Chevrolet, but have since moved 3 hours away. But because of the service I USED to receive, I was willing to make the 6 hour round trip for service. That WILL NOT be the case any longer. I would seriously recommend others look elsewhere based on this significant failure by the service technician at Dick Hannah Chevrolet today. More
The building/customer space was clean, comfortable, everyone was welcoming. Michael Shaheen was extremely kind, generous, & helpful in every way. I’d recommend him to anyone! everyone was welcoming. Michael Shaheen was extremely kind, generous, & helpful in every way. I’d recommend him to anyone! More
My husband found the truck he has been looking for at Dick Hannah Chevrolet in Sandy. And had a great experience working with Mason. He was very helpful and made the process as easy as possible. Dick Hannah Chevrolet in Sandy. And had a great experience working with Mason. He was very helpful and made the process as easy as possible. More
I have been going to this Chevy dealership for over twenty years. Tim Pullen has been my go to sales person and the main reason I return year after year. I will continue to do so as long as Tim is th twenty years. Tim Pullen has been my go to sales person and the main reason I return year after year. I will continue to do so as long as Tim is there, he is a pleasure to work with and goes out of his way to be sure his customers are happy and satisfied! He set up my service appointment and picked up my car for service and delivered it to me when completed. More
Tim Pullen at Dick Hannah Chevrolet in Sandy Oregon is awesome! Tim is my go to guy whenever we are ready for a new vehicle. He’s always goes the extra mile and makes sure you’re happy when you leave. He awesome! Tim is my go to guy whenever we are ready for a new vehicle. He’s always goes the extra mile and makes sure you’re happy when you leave. He’s friendly, caring and treats you like family. Thank you. Terri More
The Dick Hannah Chevrolet dealership in Sandy, Oregon was very friendly and responsive to my questions and alternate offers on the vehicle I purchased. Savannah Mal, my salesperson, drove 20 plus miles to ta very friendly and responsive to my questions and alternate offers on the vehicle I purchased. Savannah Mal, my salesperson, drove 20 plus miles to take me to the dealership. Thanks. More
Knowledgeable, tenured staff. Confident with information. Trustworthy, reliable responses. Prompt communication. High standards. Attentive to detail. I was fortunate to have Confident with information. Trustworthy, reliable responses. Prompt communication. High standards. Attentive to detail. I was fortunate to have the opportunity to work with good people. Honest and supportive sales experience. More