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Dick Hannah Acura of Portland

Portland, OR

4.2
209 Reviews

12030 SE Stark St

Portland, OR

97216

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Showing 209 reviews

October 12, 2025

Found the car I wanted. I was greeted at the door with the car ready to test drive it. I however ended up choosing another one of the same model because of the price. Overal More

by clarkey817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wildman
Oct 12, 2025 -

Dick Hannah Acura of Portland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2025

We got the car we wanted, but what a bunch of buffoonary. A process that should have taken about sixty minutes (I already had a pre-approved finance application and a large cash down payment) took over four More

by amyanouga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bogden, William Opsahl
Sep 24, 2025 -

Dick Hannah Acura of Portland responded

Thank you for this feedback, Amy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 15, 2025

Dealer changed OTD price two weeks after I purchased a vehicle. Literally called and said I owed them more money for a mistake on their end. Offered nothing to make things right. I do not recommend. More

by Youngjoe359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maisam Haddy, Jake , Jonny Gedeon
Sep 18, 2025 -

Dick Hannah Acura of Portland responded

Providing a positive experience is our top priority, Joe, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 02, 2025

the sales manager Jonny was so incredible to work with and got me a % rate that I never expected to be able to get. Daniel helped me out with buying the car and he was super nice and down to earth. Willia More

by katmiller8819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
daniel, Jonny Gedeon, William Opsahl
Sep 02, 2025 -

Dick Hannah Acura of Portland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 26, 2025

Very happy with Acura of Portland. Sales team with Scott and Brad were fabulous. 2nd time we have bought from them at Dick Hannah and will definitely go back when lease term is up and More

by astraloree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Caba, Scott Wildman
Aug 26, 2025 -

Dick Hannah Acura of Portland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 16, 2025

I bought a used car from Dick Hannah Acura of Portland and they were amazing to work with! I got a competitive trade in value for my old car and they worked with me to make sure the car I wanted to buy wa More

by Newman_Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Ernie Coombes, Jonny Gedeon
Aug 16, 2025 -

Dick Hannah Acura of Portland responded

Thank you for choosing Dick Hannah Acura of Portland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 15, 2025

Scott, Brad, Jake and rest of the team were extremely helpful. I just wanted a quick no hassling experience and they provided it. More

by Spock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake in finance, Brad Caba, Scott Wildman
Aug 15, 2025 -

Dick Hannah Acura of Portland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 04, 2025

Jerard was Awesome. He made me feel at ease the moment she shook my hand. The process was easy and painless. I would definitely recommend! More

by deniseyeager
Recommend Dealer
Yes
Employees Worked With
JERARD, 5 STARS !!!
Aug 04, 2025 -

Dick Hannah Acura of Portland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

This dealership is easy to work with, not pushy at all. I highly recommend them if you are looking for a car. They made the buying process painless. More

by aimee14004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wildman
Jul 25, 2025 -

Dick Hannah Acura of Portland responded

Thanks for sharing about your experience with Dick Hannah Acura of Portland. We appreciate your business and hope to see you again soon!

July 18, 2025

The staff I worked with collaborated nicely to make the process smooth and the deal sweeter than it would have been otherwise. The store went thru some recent changes in management and staff changes as wel More

by NWGROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria, Sales, Ernie Coombes, Brad Caba
Jul 18, 2025 -

Dick Hannah Acura of Portland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Hannah Acura of Portland. We look forward to having you as one of our valued customers for many more years to come!

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